Samsung India Complaints & Reviews

I was purchase samsung j7 nxt on dated 27/01/2018. Its charger not working from last 15 days. I was visited service center located at barabanki, u. P. And he asking me for overright the software while my phone working properly he not agree for replace the charger without software. He tell me it's company policy. Its very bad experience for me. Service center of this company is very bad....

My s8 has lagging and sometimes it hangs since last month. I have always kept it updated. So i went to the service centre here in machhi mohall, ambala cantt. And there was a stupid service agent raman saini whom i told the whole problem and he said that you have installed 3rd party apps like whatsapp, you are not using the default samsung wallpaper, you are having more than 30 apps installed in your phone so use limited apps. And i was like...

I had purchased the captioned referigator from lulu connect, edappally vide bill dtd 12/01/2016. Within one year of the purchase, the painting in the door became damaged and i was able to replace the door after complaining and waiting for some time/. My captioned fridge cease to stop working in saturday night and since the next day was sunday, ihad reported the matter on monday and it was acknowledged vide their communication at 8.45 am on...

I have a samsung washing machine model wt9201, 7.2 kg, air turbo purchased in 2012 from chroma, center square, genda circle, vadodara. Its spin tub is not working lately from. I complained at chroma who gave me two tel numbers, samsung ajay rana [protected] and [protected]. There was no response from ajay rana's number. There was response from [protected] who recorded the complaint and sent an engineer who checked the machine and told that...

I was a die-hard user of samsung products since fifteen years and all the products in my house like tv, microwave, refrigerator, mobile etc are from samsung. Based on this trust i bought a samsung led on 03.04.2018 by paying an amount of rs. 87000. After three months only the tv suddenly went off while viewing. I contacted samsung for the same and asked for a product replacement since i was not convinced about the quality of the led set which...

I have 15 months old samsung refrigerator. More than inr 60, 000.

It stopped working on 13th july and after that i have been trying to get it repaired with samsung india. I have ben told that its compressor needs to be replaced.

The service staff has no clue when the compressor will be replaced. I call up their call center and they have no answer. Nobody picks up the phone and my emails are not getting answered....

Worst company. I[censored] are not able to satisfy the cistomer then why you ate making these worst products. Not value fof money. Visited service centre 15 to 20 tomes but in your record it is only 3 to 4 times what the hell is this worst service centre hcl services limited balaji tower near yak petrol pump 55 rajpur road. Engineers are not upto the level of samsung. Opposite service center there is garg telecom u can take any original display...

I have given samsung j7 next model phone to samsung service center on 22 june 2018 for repair which was purchased in theonth of september 2017 and in the warranty period. But even after lapse of 34 days my move was not got repaired nor handed over to me. Which is a great inconvenience to me. As well as i contacted service center several times but i am not received proper response.
So i am herewith bring to your notice to kindly to...

Sir,

I was convinced with a lucrative offer on Samsung E-store site (shop.samsung.com), where they were offering a discount towards Samsung Gear S3 Frontier Smart Watch and procured it online from shop.samsung.com, on 17.07.2018. I procured it using my SCB credit card on EMI option available at shop.samsung.com at an amount totaling to Rs 19990. The delivery period indicated during procurement of the product was 2-4 business...

Hello sir,

Sorry to says your product is not working properly & same product is defective product.

I was gone three to four time in your customer service center but till i am not satisfied.

Today dtd 24.07.2018 i was gone your service center but they told that accessories is not available and all mother broad will be changed and will be received with in 10 days

Further i wants...

Dear executive customer services team, chief executive officer,

Ww60m204k0s

I am writing to complain about an issue with electrical products.

I have already raised my issue within your organization (Res5466832), but i feel that my issue is still unresolved, hence my need to involve you in helping to resolve this problem.

Here is what happened: we purchased ww60m204k0s front loading...

My earlier complaint dated 21st july #pathetic quality pathetic service.. Refrigerator which is exactly 18 months old, gas has been filled 3 times now in last 6 months finally on pushing why problem is happening visiting service person said gas is leaking. One service person came and connected a type of analyser and concluded that some rods are not cooling and it's gas leakage.. I was not convinced on the answer "some rods r not cooling"...

I bought my new samsung mobile on 10th june 2018. (Sm-g570fzkgins)
The mobile started probleming battery dysfunction and sudden power shutdowns from the first day on wards. On 15th june i visited the specified service center stated the problem, the customer service engineer didn’t do anything and asked me to update software in spite telling that there are issues with the hardware. Asked me to go back and update software. Even a...

My name is s. Premaja, worked as a samsung promoter in the period of 2009 to 2012. Already submitted pf form along with the relevant documents to superwell services on 2014. Please process my pf form and do the needful.

Kindly update for the above mentioned issues, my employment code is tu0183, am waiting for your favourable reply. Kindly do the needful....

I have damaged my refrigerator on 14/07/18 which was under warranty, but unfortunately i have gone through a lot of stress regarding the same. Neither the sam-sung customer care people are knowledgeable enough to help me neither the service center people. Its impossible to describe all the scenarios in this complaint area, and i am not sure where to complain and how will i get any assistance for the same.

The only answer that...

To whom it may concern

I would like inform in your kind attention that i holding samsung s7 edge and also a regular customer for all the samsung products for more than 15 years. I had a very bad experience occurred from a samsung service centre in coimbatore (Gandhipuram).
I gave my phone to replace the led screen and they made to visit five times and did irresponsible service with me. These kind occurrences may create...

Hi team,

On july 18th, 2018 i purchased a screen guard of samsung galaxy note 8 from one of the samsung store in jaipur. The area it is located in is malvia nagar in world trade park.

Now today is 23rd july, 2018 and its already coming off from the edges. When i contacted same store about this problem today the lady told me that they cant do anything and i have to get a new one now.

In her defence...

I purchased samsung note 8 @ rs 55990/- from vijay electronics samsung plaza in velachery, chennai, tamilnadu. It was a defective piece where the proximity and auto rotation sensors were not working. My complaint was accepted by samsung service centre valuarkottam, chennai. They packed the defective piece which i presented to vijay electronics who gave me a replacement. But on closer observation at home i found that there was double sticker...

Today i had lodged complaint for repair of my samsung refrigerator.
Mr sunil (Contact number [protected]) from sai refrigerator came to repair the samsung refrigerator and he told that a part by name of senser is defective and needs to be changed.
He brought another part and said that this part is new and will cost inr 3150. But, we found that part was old. So we told him that we will get new part from market. Hearing this,...

We are owner of samsung refrigerator bought on 24/07/2018 with following details
Owner name: nipun sharma,
Bough from: sargam electronics jail road
Gstin: 07aapcs5520h1z6
Model no: rff samsung rt42m5538bs

We lodge a complaint on 12th july 2018 for non cooling related issue and there has been multiple visit from different samsung representative however no one has solved the problem. Now, even no...