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Samsung India Complaints & Reviews

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Last updated Apr 23, 2024
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Samsung India reviews & complaints page 248

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S
sulakshna1
from Aligarh, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refrigerator

Address:110094

I have submitted a complaint for refrigerator. model no.RT42HDAGESL/2014 on dated 18.01.18, same problem continued i.e lots of icing in freezer, water is coming out from lower part of refrigerator.same problem persists since 2 month, not happy from last service

Need help on above

Kind regards
Sulakshna
[protected]
Email: [protected]@gmail.com...
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VInay1982
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

air conditioner

Address:New Delhi, Delhi, 110085

Hello Sir
I am Vinay, I bought an air conditioner (Model No. AR18NV3PAWK) on date 17th of June 2018. And it got installed on 19th of June 2018 from that date AC is not cooling and I am lodging complaining to all concerned authorities like :-
1) Complaint to dealer for AC
2) Complaint to Customer care Samsung
3) Complaint to Service centre
4) Complaint to Senior members in Head Office
It is very...
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abhishekbmas
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint no - 4262803360 samsung service center in varanasi pathetic service

Address:Varanasi, Uttar Pradesh, 221010

Dear Samsung,
Thanks for Good Electronic products.
I am writing here to tell you about the Pathetic Service center Services in Varanasi Uttar Pradesh.
We bought 1.5 T inverter AC on 19 march 2014. For 4 Years there was no issue.
In April 2018 we got some Cooling issue and called Customer Support on 17 April(Complaint No-[protected]).
20April Service center guys Finally Confirmed GAS LEAKAGE and Filled...
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Abhishek kumar10
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

malfunctioning samsung refrigerator model code rt47k6358sl/tl, bearing serial number 0dmm4dbj200317b

Hi,
I had bought a Samsung refrigerator model code RT47K6358SL/TL, bearing serial number 0DMM4DBJ200317B on 12 April’17.
Within 2/3 months of buying a new Samsung fridge, the product underperformed twice which impacted me and my family for almost 5/6 days . This involved, we having to clean the fridge twice, as it failed while we were travelling . After we came back, the stuff kept in the fridge were all rotting & twice I...
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Kanagaraj Krishnaraj
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

washing machine top load, fully automatic

I purchased a Automatic washing machine from Viveks India, Meyyanur Road, Salem-636004 on 10.11.2017.From yester day onwards it is not working. When switched on it shows -- and the machine is not started functioning. The matter was conveyed to your Meyyanur Road, Salem Branch. They informed me A complaint will be lodged with Samsung Service Center immediately. I request your good office to expedite the process and rectify the defects immediately.br...
+1 photos
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ASLAM ASIFF
from Mannargudi, Tamil Nadu
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new samsung washing machine not working 2 days after demo

Address:Coimbatore, Tamil Nadu

I purchased a new samsung top loading washing machine, Its not working from 4th day onwards and worked only once. It means 2 days from demo and made only one wash. I called customer care they are just replying that they will rectify and making new blames on us. Customer care is just delaying and not responding. I dont want this defective product. I have the bill....
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S
sanjaypandey1980
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst service of samsung mobile service center chunniganj(kanpur)

Address:Kanpur, Uttar Pradesh, 208010

On the 3rd july, I went to your Chunniiganj service center(kanpur) for repairing my charging connector of my mobile phone. samsung service center employee changed my connector and charge 750 rupees but my mobile screen is not fully set up and staff told me that they will be set automatically. But on 5th july moisture came in my mobile phone screen and I again went to service CENTER regarding my problem and executive told me that your screen...
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Pawanbhatt1988
from Bardoli, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

moisture detected hardware problem

Address:393002

Moinsture detect ki wajah se mene coustomer care me mene mera a8plus mobile check karne ko diya mera mobile purchase kiye hue 1 month hi huaa he (a8plus) mobile me company default tha or care walo ne bina inform kiye mera mobile open karke repair kar diya or abhi bolte he mobile open ho gaya he isliye aapka mobile ab IP68 Water &dust resistant nahi rahega jese hi aapka pasina ya watet gaya to mobile damage ho jayega or wapas repair karna...
+1 photos
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josiah
from Aizawl, Mizoram
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

new led tv display gone

Address:793001

Hi Team,
I apprise my grievances as an esteem customer of Samsung, as I bought a 55 inches LED TV UHD for a big price with a great product value in mind. To my disappointment, the LED display is gone just within few months o[censored]sage.
I have contacted the local service provider for a replacement of the product, where Ms. Parvathi escalated to the regional office. Iwas then told to call Samsung customer service toll number of...
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Ahad Alam
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile j7 nxt

Respected sir
I buy my Samsung j7 next mobile in four month there is charging problem after I go to leminten road Samsung service centre the fail to repair charging issues problem plz help me out what I do. only four month I use my new phone in proper way. I think they are doing this becaus my phone is in warrenty and they don't get any commission....
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Madhuri Sonekar
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

j7 pro

Address:Balaghat, Madhya Pradesh, 481001

I had purchased a J7 Pro on August 2017. Set hangs too much and 3 times it get auto restore and i lost my data. i contacted to the samsung care he said me he solved the issue but again and again the problem of auto restoration and auto off is continue. i m tierd of this phone. Biggest fault to choose such product. even after one month of purchase problems started and evertimes cust care person tells me it wont happn again. Please do something...
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Sreelatha Vundurthy
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ac complaint

Address:Hyderabad, Andhra Pradesh, 500032

Respected Sir/ Madam,
I would like get to your notice that we have purchased AC in the March month 2016, Model Number AR24KV5HBKNNA. With in one month we had cooling issue the service person came and cleared after few days we had again cooling issue, then again, we called the service person, he asked to call the customer care, we registered for complain and got to know that there was leakage of gas, which they filled. After that we...
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suresh mane 3085
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

handset repairs

I had purchased samsung g615 j7 max samsung on 26th sept. 2017. I faced problems in the month of april 2018. It was about usb data connection problem and even the phone was getting hanged for almsot 12 hours.
I gave the set for repairs on 2 july 2018 at your service centre at nipani -
Sahara communication, 72/3, near bust stand, chikodi rd, nipani 591237.
(Cntact centre no - 180040samsung).
I got call back...
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Tilakash
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

block the imei number

Address:700092

My phone was stolen on 08.06.2018. I lodged a complaint on Police Station on same date but till date the phone was not recovered from thief.

Please block the phone number. The Stolen Samsung Mobile Phone details are mentioned below :-
SAMSUNG GALAXY J5 J500F
IMEI No. - [protected]

I have attached the lodged police compaint

Please do the needful....
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M
Manisha Chopra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

moisture in c9 pro

Address:New Delhi, Delhi, 110034

It's been a year since i brought c9 pro and everything was fine until the last month. Had kept the mobile for charging and then there was this message pop up saying "moisture has been detected in your charger/usb port. Make sure it is completely dry before charging your device. Drying the port may take some time." it was not at all wet. Even then i kept it in the rice overnight to make it dry. But the problem continues and i can't charge...
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SathwikRaj
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

demo and installation pending

Address:Chennai, Tamil Nadu, 600126
Website:SAMSUNG

Hi team,

I have purchased washing machine 3rd jul 2018 in jeyachandran textiles and they delivered the same day. But pending from samsung service center to do installation and demo. We have requested customer service people regarding emergency basis and we have to go outstation today. But they are not giving correct information. We need to give the demo and installation within 3 pm.

Thanks and regards,
Obulapathi...
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kumar_cha
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung ac model no ar18nv3hfwknna

Address:600119

I purchased this AC on 1st may 2018 and that was my biggest mistake i ever done. and it got installed on 4th may 2018. I booked my first complain on 19th may 2018 for Water leakage but issue is still same. From 19th may to till 7 time technician came but still issue is same, i called to customer care more than 50 time. All the people to whom i talked they make me fool only nothing else and they are not sticking to their word. this is my worst...
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Akanksha1993
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

s7 edge mobile phone-cheating by samsung authorised service center

Address:Mumbai City, Maharashtra

My name is AKANKSHA SINGH.I have already registered complaint related to my phone s7 edge with Samsung customer care on 30/06/2018 and complaint reference number is [protected].Its been almost 72 hours and my complaint has not been addressed yet which is highly serious.
I had given my phone to local authorised service centre A.R SERVICES, SECTOR 2, KHARGHAR, NAVI MUMBAI-410210 for repair of my LCD screen which had crack due to fall...
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Minaaaa
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung a7 2016

I have repaired my mobile screen paying rs.5400 from the service center located at ghatkopar east near noble chemist and the mobile was not repaired properly from the day 1 inspite of paying so much. I stay outstation because of which i was 2 days late from the warranty period and the service center people have denied to get it repaired now. It has been highly disappointing from your side as the service provided by the service center is not...
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Jay yadav1986
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst customer service by samsung mobile service center

My name is jaikumar

I own a samsung galaxy s7 edge since november 2016. On the 6th june 2018 my phone fell from table and hairline crack, i took it to the local samsung authorized service center... Invoice number: 5336441care17000, care point 199, 1st floor 27th cross, 7th main 3rd block, jayanagar, bangalore. I paid around 14000 and replaced the screen, battery and case since they cannot replace screen alone for this model,...
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