Samsung India Complaints & Reviews

Hello. Sir my name is surendra bhindwar village suggapatti madhubani dist bihar. Sir for last few days i am facing problem in my refrigerator so i contacted to your customer care service operator to resolve issue but they are completely reckless people. They are continuously more than 3 times not reached to resolve according to their given time. I can't expect these things from you people. I want your respond quickly otherwise i will go for...

I bought samsung c7 pro last year, somehow display stopped working so i submitted to service center "ablaze communication" tonk road, jaipur - rajasthan on 11/jun/2018

After 3 days they came with descision that company does not have spare available for this model. Even though i was ready to pay display change price 6k

Later they said company will refund you a vouhcher.. I was all good
2nd day fun came...

I had complain dated 7 june 2018. They said that compressorissue and u will receive new compressor in 7 days from samsung co. But still there is no reply. I had talked with engineer mr mukesh mob no [protected]. Which i received from samsung co. But they said that in samsung co there is no compressor. I feel that the service of samsung co. Is too much poor. My dequest no is [protected]...

I had purchase samsung galaxy j5 prime32gb batch no.[protected]
From. Jai ambe raipur-492001 chattisgarh. Bill. No.364 dt.20.07.17. I have face sum problem so go to service center chhabra comunication 1st floor c-67 sector 5 devendra nagar raipur on dt.18.06.18. Your cervice center charge rs.236.00 vide invoice no.[protected] dt.18.06.18. So i request you to refund our amount....

The cooling problem started on 12th June 2018 morning, wherein i had a chat with your Samsung Service person who suggested me to keep the refrigerator off for 5 to 6 hrs to give some relief to compressor and to have the manual defrost process done.

It hasn't work and during evening hours on 12th June itself I called and booked a complaint at your customer care wherein it was committed to me that the engineer shall be deputed...

I have purchased 40inch tv in sathya-avadi,

Wall stand not hand over to customer (To me), i have purcahsed my own stand (Corner) and fit it,

But company does not provide company wall stand,

Even purchase installation and demo free, but demo not properly explained again calling they asked charges for that,

Request provided company stand, i have temporarily fixed, now they cheating...

This is regarding complain number : [protected] where repairmen came to our home for repairing the fridge and told us some issue in compressor and he will come back on monday with some other machine and check find the exact issue. He has taken the money from home flew away. From last two days we are calling him and he is telling i am busy now will come later. This is just cheating with customer.

Detail of the repairmen:
Manoj...

Hello
I purchased smart phone last year, (As per my knowledge i have used 9 months only). Now its has issue, when i visited your service center. They confirmed mother board is not working and need to replace it.

Why the issue is come and why i want to pay again.
Please check and let us know what i need to do.

hello

Again same issue. now its nor even switch on. Very good manged...

Yesterday i visit there service center they check my phone and i put in mobile box .today mobile back side part open. that kind of service is given by samsung after sale to customer
I'm uploading the pic also see that after sale service given by samsung.
worst service given by samsung

aniket gharat
[protected]@gmail.com
[protected]...

I bought an ac on 5th may 2018 with the product description code, 'ar24nv3hewknna' from the below mentioned store:
Global electronics,
B-14 city center
Sector-4, bokaro steel city, jharkhand
Pin-827004

In a month the ac stopped working!!
When we called the samsung showroom in bokaro to send the person to check, he told that due to improper installation, the wire got short and ac stopped working....

Dear manager,
Services,

I would like to bring to your kind notice that after multiple requests made for the service of my two split 1.5 ton acs in kanpur up, there has been no action by the regional service center. I lodged a service request with the number [protected] on 13th may for which the service centre very kindly forwarded the request to kanpur service centre. Ever since then there has been no call/message by...

I purchase mobile phone samsung j7 (2016) via flipkart on 27.06.2017. The full details of mobile is:
Imei/serial no. [protected]
Product handset: fsn: mobeg4xwmbdgzvex

Product is under warranty on this date.

Sir
On saturday evening, my mobile phone's display started blinking suddenly and it went on display turn off. After repeatedly trying to switch off and switch on but it did not work.br...

I bought samsung s8 plus (Its samsungs flagship phone) 10 months ago before i buy they show advertisement of the phone use in rain an swimming pool and say its ip68 it dont damage by small amount of water. Yesterday because of rain 10 min my phone get wet and suddenly stop working. When i visit service centre they said they will charge 24000. They show fake advertisement and because of that it happen....

I am located at guwahati, assam. I lodged a complaint with samsung on 08 june, 2018, at 8.00am with regard to my fridge detailed above, and provided with ref no.[protected]. I was assigned service order no. [protected] dated 08 june 2018. The technician called on 09 june, 2018, and after carrying out an inspection informed that the fridge will have to be taken to their workshop for repairs, the fridge was taken the next day by the company representative....

I have a samsung crt tv. Called up customer care no.[protected] in shillong city, meghalaya on 11.6.18 for repair of the tv. I have contacted them everyday and they keep on promising to send the technician the next day. But even after a week, there is no response. Please take the matter up with them, as i am thinking of filing an appeal to the consumer court here for breach of contract etc. By samsung.
Model number: cs-29m6w
Serial...

Myself santanu hazra, was purchased the above led tv on may -2014 by rs. 24000 (Tenty four thousand only) and i have the warentty till may -2017. But before one week ago i faced some problem with my tv (Red colour missing only). Arranged service request ([protected]) from samsung care, service engineer visited and confirm that display pannel need to be changed and price is rs. 10000 approx. (Ten thousand approx.).

Now question...

My refrigerator samsung model/year-rt26fajyasa/tl/2013 type-frost free
Gross volume-253 litre kind attention we are using samsung refrigerator for last 4 year but this year product face cooling problem.in upper portion cooling was satisfactory. But lower portion does not cool. During may month i book complaint
Machniqu visit and inspects it. It work hardly 8 days. Then same problem regenerate.2nd time in may month book complaint...

On[protected] i had purchased a samsung j2 (2018) from fonez mobile shop statue thiruvananthapuram. after first charging the mobile we came to know that the display is blared and need service, subsequently i had approached your authorised service centre on[protected] for claiming dead on arrival or warranty.
after verifying the device they informed us that the lcd is internally broken and the damage cannot be covered,...

I have lodged a complaint regarding my led tv giving trouble in sound (Roaring) vide no.[protected]. On 04th june, the service engineer came and placed an order for replacement of speakers. The speakers were replaced in time ie. On 9th june, but the bill they have given the cost of speakers rs.1, 620/- without any specification number and warranty in the bill. I would like to know the actual cost of the speakers exactly....

I have bought samsung galaxy c9 pro from samsung smart phone café on 25/02/2017. Product code: sm-c900fzkd. Imei no: [protected]. The phone was fantastic and beyond my expectation at the beginning. But after 10 (Ten) months i. E on 23/12/2017, my phone was completely shut all of a sudden. I immediately visit the nearest samsung mobile service centre for enquiry. They have informed me that mother board of this phone was crash. (Request...