Samsung India Complaints & Reviews

I registered a complaint for service of my samsung ac [protected]. Even after 2 days there is no response on this and when we call the service engineer who has been assigned he just keeps on changing the appointment time as per his wish and waste my time. This is not at all acceptable from samsung. This is the worst service experience i have every encountered. We wasted 2 days (Weekends) just because of the useless service engineers who make...

They are sended me sms and email that i am the winner of samsung mobile promotion that was happen in uk and they aslo told that i am one of winner. They was asking me to give my personal details that then will will send my claim prize. What should i do?
Here is the contact detail who sended me mail..
Dr. Williams ferdinand
Contact:- +[protected]
Samsung lottery department
Can you help me plz...?...

This is about samsung washing machine repair problem. I raised a complaint with samsung cust care on 14-jun-2018 (Ref id: [protected]). My area (Gachibowli, hyderabad) service person called and enquired about the issue and said that a person will visit my place on 15-jun but no one came. I called cust care again on 18-jun asking for status. They gave another ref no - [protected] and said that they will update the area service person. After...

1& 1/2 months back your service engineer Mr.Barani dharan collected Rs:500/-as advance for suppling the spare parts.such as vegitable tray and vegitable boxes
Till date there is no proper reply from your end . While asking they said that the order is cancelled.
And there is no action is taken to refund the advance amount from your end.

If the money is not returened within 10 mdays the matter will be taken to...

I had issues with the cooling in my refrigerator. I got a paid service call from samsung service center and the engineer gave a feedback with gas issues. Today another engineer came to visit and refilled the gas at 6:30 pm. At 23:30 entire gas started leaking and when i called the engineer he said he will only attend tomorrow morning. This makes me stand in a position where entire family and the entire apartment is at a risk and the reply...

I went to Samsung Garia Kolkata service (Babli Media Center) center to replace my scratched screen of Samsung J7 prime. It was under one-year warranty and also under one time screen replacement policy. After replacement, on the day of delivery(21/6/2018) service center told me I don’t have to pay as it is under warranty. I told them to recheck as on the day of mobile deposit one guy told me I have to pay some amount. One madam was there...

I have 4 years old refrigerator and the freezer door got damaged. So I took the freezer door to Samsung authorised service centre and asked for new freezer door. They gave new freezer door and charged ₹236 as labour cost and 207.92 as door cost. So Total amount is 443.92 includes GST.
But here I didn't asked service engineers to fix the freezer door and myself fixed it.

Here Samsung authorised service centre cheated...

I have teturned my Samsung guru mob by Delhivery on 14 Jun 18 vide id[protected] on Delhivery Narnaul office near moda wala mandir.but same not returned to company till date.provide me item/full value of item to my bank ac.i have also contracted mr Bhupender Nar and his senior at Narnaul delhivery office but in vain, they have told me they have returned the same item on the next day....

Dear Samsung,
1st repairing of display in November 2017
Feedback:- display started coming out & started flickering exactly after 3 months my first payment of Rs.3000/- is nothing but a garbage for samsang I continued using mobile in same manner.

2nd repairing of same in June' 18.
Feedback:- again same problem nothing have changed my Rs. 3000/- has again made garbage by samsung.

Samsung...

I have sm-910c. I had an issue. My phone was not switching on. When i connected to charger, the charging symbol keeps blinking continuously without switching on. When i insert a charged battery, the battery charge declines gradually and finally reachest to zero percent and switches off. Yesterday i went to the samsung customer service center located at raxaul (Nepal-india border). I shared them my problem. After some hours, i got my phone...

This is inform to you i am complaining about the moksh enterprises samsung care. I went to repair my handset j-7 samsung mobile there. I have submitted my handset on running condition for the hanging problem but we have received my handset in dead condition for the samsung care. He has totally dead in my mobile by the engineer mr tarun. I can't trust in samsung company in future. He has damage my mobile motherboard. This is the large gaps...

Hi,

This regarding my newly purchased samsung phone c7 pro. (No. [protected]). My phone suddenly stopped working after 3 weeks of purchased. I visited samsung service centre (I. E. Maa communications, kotla mubarakpur, delhi) on around 3 weeks back (Job sheet no. [protected]). I submitted my phone and i was told the motherboard will be changes and will receive your phone in 2 hours. After two hours i got a call that motherboard...

To date : 21/06/2018
Mr hc hong
Managing director (Samsung india)
Hyderabad
Suject : police complain hyd/200618/00376 filed against samsung hyderabad service centre. (Pls check cctv footage of kakathi communication also)
As i mr pradeep kumar pradhan with contact no : [protected]. On 13/06/2018 i have given my samsung c9 pro phone for repair under warranty : imei no : [protected]. To kakathi communication....

I bought a rt42fdagap1 refrigerator of samsung just 2 years ago. The cooling was too low for the past few weeks & when i got it checked from the samsung engineer, he told me that the cooling pipes have damaged and the same needs to be replaced & charges of rs 3000 or more will be incurred. I am just wondering howcome the refrigerator is of a brand like samsung can get damaged within 2 years?? Moreover despite having a warranty of 10 years...

I have purchased samsung mobile j 7 pro on september 2018. From starting i am facing problem firstly i face problem o heating for that they have replace folder secondly after that problem of battery arise thirdly the no response error occure msg still not resloved the problem of no response after there is network error for that they said they have changed pcb i. E moterboard if the pcb is change then imei should also been changed now there...

Dear Team

We are having a terrible experience with your service team as we are complaining for our fridge repair since last week but no one from samsung is visiting us. There was one engineer who visited us, but he was a fraud as first he told us that total amount for repair is 3600 Rs, and when we gave him advance of 1500 Rs, he told us that total payment for repair would be 6, 000 Rs. Such a big fraudster! . We told him okay...

I had purchased the Samsung J7 in 2015, since then the display of the phone had stopped working 3 times till date.
I had paid around Rs 6000 for the repair. Guarantee given by service centre will be valid for 3 months only.
How samsung is given such a guarantee of 3 months .
My phone display stopped working from the last 4 days.
Service centre person telling me that i have to pay again Rs 4325 again for the same.br...

Hello,

I purchased j7 max from croma on 1st may 2018. After 4 days o[censored]se, i started seeing that the 4g network is continuously getting dropped. Later after 15 days o[censored]se, the phone got hanged (3 times) and got shut down. I was not able to restart the phone (Not aware). Runned to croma store, they restarted the phone. But still i was continuously facing the network issue. Today i had been to samsung service center (M. M....

We have purchased samsung refrigerator on 19.06.2016 bearing model numberrt47k6358sl/tl. Within a period of one year the problem started. The refrigerator is having defect on the portion on which ice is deposited i. E. Rear vents or deorderizer at the rear part of the refrigerator. Ice is frozen on that section which result in water coming out of the refrigerator and manually cleaning the water. We have reported the said problem several time...

Samsung service centre indiranagar, bangalore just fools customers saying they give 3 months warranty of their service and parts which they replace.

Their serviced mobile display gone bad in 10 days and they charged me again for the same display. They had accepted that its internal fault and it got damaged because last service would hv not done properly. They said we dont cover such cases in warrenty. Only if touch screen does...