Samsung India Complaints & Reviews

I bought a refrigerator from vijay sales linking road bandra 400050 on 13 th april 2018! For rs 57990/-. I got a defective piece!
No ice formation and water leaking from the fridge! All goods got spoilt as we keep only perishable goods in the fridge! Since may i have been complains and several technicians visited but no avail! I need my money rs 57990/- back with damages!
Order no 114-r-soat3...

Dear sir / madam,

This is with regards to the inferior quality of samsung air conditioner sold to us 1 years back. Despite of your engineer coming and checking the ac on 22/06/2018 but there is no solution to my problem. Last 10 days my ac is not working but nobody can contact and resolve the problem. I will call so many times even every day to customer care but they also not co operate regarding this. The engineer take advance...

My call no is [protected] dated 9.4.18 dear sir we are your permanent customer and using many of your products my fridge your guy is very uncooperative and non cooperating person just because of spelling mistakes he is refusing to refund my money is there any mistakes which can't rectified kindly refund my amount otherwise I am going to file case against you in consumer court kindly don't cheat your permanent customer for any company there...

Hello Samsung,

Hope Now your 24 hours are over.

Worst service provider Never purchases Samsung phones. I have purchased two Samsung J7 max device 3 months back and after two weeks of buying, both phones are giving me trouble. I have raised the complaint after the 3 weeks of purchase and no one in such a big company has time to solve the issue.
After the first issue with the device I submitted mobile to Samsung...

I have lodged complain regarding ac on dtd 15.6.18. Man from samsung came on very next day. He charged 410 rupees and doing nothing and told that condenser of ac must be replaced. Also he told that condenser was out of warranty period but i come to notice that it was in warranty period. So i submit all necessary documents to him and authorized service center of samsung. They told that condenser was ordered and as soon as we replaced but till...

Respected sir,

Please refer below complaint.

Brgds,
Bharat chetiwal
Ct-[protected]

— forwarded message —
From: satish chetiwal
Date: sat, jun 23, 2018, 17:59
Subject: re: [re]complaint no. [protected]
To: samsung customer support center
Cc: bharat chetiwal,

Dear sir / madam,

This is with regards to the inferior...

I got a lfd 55" monitor serial no oagthmhf800468 on 11.1.2015. Two months back there was a video black out problem. We locked call with service and they changed a pcb. Now the same problem. The product was rarely used. This is the first samsung product in my house and it has failed. Even similar tvs i used prior to this and even prior to that are now working in our close relatives houses. Normally we use all the products carefully and they...

I bought a samsung refrigerator rt37m5538s8 on 21/06/2018. From that day on wards, the freezer section works. The fridge section is not working. I have complaint to samsung customer care. They send a person. He told that the fridge has electronic board problem. I informed to the supplier. He said the faulty fridge is supplied.
I do not want the faulty fridge. I need new bridge should be replaced immediately. The money shall be refunded.br...

Dear sir,

I jatinder kumar ([protected]) visited your mobile care office at sector 15 at gurgaon yesterday & met mr. Ravi for my phone j7 which has got some problem due to get wet in rain. My token number was s60 dated june 29, 2018. I had been advised its mother board, display has gone & it is like dead phone. Better go for new phone as it has no solution.

After that i had been to local market & got it checked....

The problem with my mobile set (Model - sm-a700fzkgins) was - when i was calling someone, the ringtone inside my mobile was coming blunt (Seems there is defect in the speaker either by parts or loosening); i was not being able to hear properly when conversing with others. I deposited my mobile at authorized service centre at babli media centre, garia, kolkata - 700047 on 18.06.2018, vide bill no.-[protected]. Upon repair, when i went to collect...

I was having Issues with this AC from the day I brought this AC and the issues where intermittent and could not be replicated when we called the service people to look into it.

Couple of Months Ago there was a cooling issue and service team took the compressor saying there was an Compressor leak issue and charged me 2895 rupees

After two months again I have issue and service team told me that they was a leak...

Dear sir,
I had purchased a samsung s8 handset in july 2017. Since past few months, handset started to abnormally heat up; it gets so much heated up that it can't be placed next to the ear for calls.
We wrote to samsung, and on their advice took the phone to the service center at mayur vihar phase 1. They also checked the phone in our presence and used some device to note the temperature. Within 5 minutes of normal usage,...

Two job sheets have been prepared and visited the samsung service center 6 times. My galaxy note 8 still automatically reboots and turns dead for hours.

Visited the service center the 7th time with a dead phone and they were not able to restart the phone and had a casual approach with me. They were not able to tell me a precise solution to my problem.

I cant wait for the time when i need an ambulance and my phone...

Respected sir.
The same issue i got again it is so frustrating to get the same issue in my panel last time i got sensor issue now its again panel issue really i dont know what u guyz are doing with samsung product selling without any proper treatment at a time of buy your seller never saya any problem but now iam facing so mamy difficulty plz look in this matter and try to resolve as soon as possible i already paid money so many now...

Sir,

Ps: atleast read the point i've put below (Sorry for the long mail)

I'm mailing out of sheer disappointment at the service provided by you at your service center, call assistance and information provided for the user.

I bought my note 8 from abroad (Uae) from an authorized samsung seller (Sharaf dg) in december 2017, ever since i started using the phone i've been having an issue with the...

Hi

I would like to raise a complaint against samsung india company, i bought samsung s9 latest mobile phone from rohini, in new delhi.
M/s bansal mobile gallary, address: flat 65 block h pocket 4 sector 16 rohini, new delhi 110085. Dealers contact number-[protected] mr atul.
I bought this phone on 27 may 2018 and paid 57, 900/- to the dealer with wide invoice number - 282. I reported the phone's trouble to my...

Our led has damaged
Since from 15 days we are calling samsung company they responding that they come tomorrow it has been15 days now no response we purchased led from mancherial bad experience from samsung samsung is not replying for any response daily we are contacting them but no response this is not a good service from samsung company. A company should respond the customer as fast as they can but there is no response from 15 days...

I have purchased a 55” tv from indra square bangkok
The television is damaged
Please help to do do the needful steps
I have been strucked
I need samsung to help me out with the problem i am facing
The damge which has occurred is very expensive
The shop owner of indira square is not receiving the phone please help me doing the needful steps and get into the concrete solution...

To
M/s Samsung India Electronics Pvt.Ltd(“Samsung”),
20th to 24th Floor, Horizon Centre, DLF Golf Course Road,
Phase V, Sector 43, Gurugram-122002

Sub: Complain against your Authorised Service Centre-“DIVYA DIGITAL CARE” Plot No-1, Bapujinagar, Bhubaneswar-751009, Odisha.

Dear Sir,
I bring to your kind notice that on 09/06/2018, I went to your above service centre with...

I submitted my phone at a samsung authorized service center (Shree communications) at aundh pune and after 2 days the people claim that the phone was stolen from their center and have no clue where it is.
Upon checking with my friends i found that the person who has my phone is misusing its fb and whatsapp, he also has my password which i gave to the service center people....