Samsung India Complaints & Reviews

Hi,

I have given the samsung air conditioner at one of the samsung authorized dealers, manikonda. To my surprise the dealer charged for up and down transport on the pretext that the problem can only be checked at the servicing centre.

As promised by the dealer, the estimation has to be given to the customer and after the approval the work has to be done. Had they called me i would have decided whether to repair...

Dear sir,,

This is with reference to my samsung washing machine bearing serial no. W0285pdd501847k whose extended warranty is till 08/06/2018. I had made a complaint for repairs on 17/03/2018 by complaint no. [protected]

It is pathetic and insulting on the part of the company to suggest an amount which doesn't even cover the cost of the extended warranty amount paid to them. Technically what they are suggesting...

Hi,
I brought samsung a month ago. I experience is very bad with the mobile. The features are not working properly and speakers of the mobile are #, i have spent 13000 on mobile and it's useless. I tried of searching service centres for samsung mobile, no one is ready to accept n explain about it. I need valued product of my money. Either it should be replaced or returned. Do the favour as soon as possible. Or else i'll approach...

I have been using samsung phones for last 5 years, today my mobile blasted while charging causing damages to my household items though no physical injury happened, it could have been as my family was sleeping nearby.
Now i realised that these incidents associated with samaung are real and even fatal.
Its quite disturbing as i trusted samsung for so long and made all family members use this company’s brands.
I want the...

Samsung s9/s9 plus the camera reimagined & after sale service you cannot imagine.
Few days back i ordered this phone from samsung store, product delivered to me. Phone comes with temporary screen guard like other phones have so before removing it i ordered a tempered glass. When we removed screen guard to apply tempered glass to the display, we found a minor scratch on the top of the phone & a fine line which is appearing on the glass...

Samsung s9/s9 plus The camera reimagined & after sale service you cannot imagine.
Few days back I ordered this phone from Samsung store, product delivered to me. Phone comes with temporary screen guard like other phones have so before removing it I ordered a tempered glass. When we removed screen guard to apply tempered glass to the display, we found a minor scratch on the top of the phone & a fine line which is appearing on the glass...

Dear sir / madam,

Greetings!!!

I am santosh kumar, a brand loyal of samsung. My first mobile is samsung, refrigerator is samsung and lcd tv is samsung.in a row, i also have purchased samsung air conditioner (Model : ar18hv5nbwknna, serial no: oaykpdcf100103m, triangle model) on 05.04.2014 from bajaj electronics limited, dr. As rao nagar, hyderabad for rs.45, 000/- (Rupees forty five thousand only).
br...

I purchased a samsung digital inverter ac model 18hv5, in april 2014, for inr 48, 300/-, in mangalore, karnataka, because i trusted samsung, as a brand for its business ethics.
Compressor has 10 year warranty, but now condenser has failed within 3 years. Company technician came to inspect & informed us it has to be replaced with aluminium condenser again, not copper.
No warranty for it. It may again fail after a couple of years....

I have received a call from samsung hr. He told me that my resume has been selected for the role of associate engineer. They have taken money for training and flight tickets. Which is a huge amount. They are not answering my calls now. The hr name is rajeev from delhi. The verification department person had also spoke to us on phone. They said that total 40 members got selected from the electronics stream. All this happened in the last week...

Im greatly thankful to you for bringing samsung and its new innovations to our country. Its a great product and we always appreciated its trustworthy services throughout. Thanks to the make for india innovations from you, it brought the people in remote area to access the services from a brand like samsung.
We always proud of you for the services and expect the same always.
Im writng this email to inform you some serious matters...

I purchased a phone (Samsung s8) before 7 months and now i have screen burn-in issue where in i can see keypad and other few options that are imprinted on the display.

I checked with the service centre and they confirmed that its the display issue and they would replace it.

But previously i had a s7 edge and they changed display after which the phone was not intact with water resistance and had to change the...

My name is BINU PJ I have a message from Samsung .Y0UR M0BILE N0 HAS W0N 5 CR0RE 60 LAKH & LAPT0PS IN SAMSUNG PR0M0.TO RECEIVE:SEND Y0UR M0BILE N0, NAME, AGE AND ADDRESS T0: Notice To U Dear Samsung Winner. Plz note that due to the Easter holiday in India My flight have been shifted to Sunday and Monday I will Call U When I ArrivedDEAR SAMSUNG WINNER.DUE TO THE EASTER HOLIDAY THE DIPLOMAT FLIGHT WAS DELAY.THE DIPLOMAT WILL NOW ARRIVE INDIA...

Dear sir/ madam,

Sub: service registration no.[protected]

We registered a complied with service registration no. [protected] on 23.03.2018 we are provided with the details of service engineer and his mobile no. The service engineer visited our place and inspected the tv he promise to get back within two days however we have not yet received any call from him till how and his not attending nor returning back our...

Dear Sir,

I have registered my service request on 17-2-18 clam no. [protected] for service, gas leakage and re-installation.
your engineer done the job on 21-2-18 and confirm the guarantee by 90 days,
yesterday i start my AC, but cooling is 0
today 3-4-18 i again registered my request clam no. [protected], your engineer visited and confirm gas leakage issue, he confirm service will be done on chargeable...

Dear sir
I have purchased the new samsung galaxy j7 max mobile phone about 6 months earlier. It's good but to day mobile is not charged and i went to samsung service centre in laxmi nagar. Where ceo told me that mobile has a water liquid problem and we have to replace motherboard and charging port so total cost will be about 9000. But my mobile is under waranty period and ceo told me you have to pay rs.9000 so we have got my mobile...

Dear team koushal from bangalore
I have visited your service centre in malleswaram issue is to replace the broken screen and it was under never mind offer and the first time i have visited to the care centre i was told by gurunath the manager that bill copy is required for claiming the offer and the service representative miss gangothri is treating us as we have come for free and as she is paying from her pocket... And the way she...

I have bought this mobile device on the 21st jan 2018, in few days the mobile was not working and the phone became dead, when consulted the service center they told they will replace the mother board, so i was in a assumption that everthing will be fine but the same problem occurred when i again consulted they said we will keep in observation and see that this problem does not arise but the same problem arises for 3rd time on the 21st march...

I have bought this model from pai international, j p nagar branch on 25 oct 2016, sales psi was explaining the other brands and offers as well, but i had selected your brand because quality of product, durability and value for money.

Since last 3 days, w/m door is not closing properly. We are un-able to do routine work as product not performing and it through with msg like door open.

I have called call centre...

I am dr sinhasan. From pondicherry.

My samsung ac model no. 18fc3eaunnna. Purchased on[protected]. At mani electronics pondicherry.

It is not working since 20 days. My technical expert said there is only compressor problem. Need to be replaced. As it is under warranty period (5 years) i called customer service center to look into matter.

The samsung sent a person. This technical person (By name...

I purchased a samsung AR18NV3JHMCNNA A/C from HOME NEEDS jeypore on 31/3/18. Inspite of my repeated request to your service personal or the delear have not taken any interst to fitting the same in my resident though two days have already passed. It is regrate to point-out if such delay in services are given in new connection then what type of services we will espect for future services. I hope you will mobilise your service staff for quick...