Samsung India Complaints & Reviews

With reference to complaint no [protected]
I have purchased samsung front load washing machine and afterward after requesting for installation
One of your engineer came however he didn't know about proper installation and failed to provide demonstration and he simply said call senior engineer.
Then on same day i requested for senior engineer call then on next day when engineer came i told him to fit rat shutter then he...

Hi i got the mobile 1yr 6 months before. All of sudden pink line is seen in display. But i never dropped my mobile down. I enquired about this on internet. There are more customer who as the same problem.in the same side. So i came to know tat this is manufacturing default. So samsung should do necessary steps for the s7 edge customer. Waiting for sum response from samsung....

I bought the samsung j7 pro before two months. Last week the display was white at one side of the mobile, but all other options were working properly. Slowly the white screen become multi-color and it spread across and display is completely gone. I gave my samsung j7 pro to the samsung service centre and they are charging 4700 rs, thought it's in warranty period and was saying that display will not be covered in the warranty. There was no...

Dear sir/madam,
My name is yash dubey. I am using samsung j7 since november 2015. Recently, on 9th november the display of my phone stopped working and i took my phone to the samsung service center on 10th november. They changed the display of my phone and returned the phone back to me on 11th november and charged rs. 3900 for the new display. They didn't give me any bill. They also told me that the new display comes with the warranty...

I purchased samsung washing machine on 06th november 2017, still the demonstration and installation is not done... I have complaint samsung customer care 2 to 3 times but the answers given by them are not relevent.
Once an engineer has visited my home to installation but he didnt install and demonstrated washing machine and updated his status on samsung that he has demonstrated and installed washing machine. Such a worst experience...

My registered no is [protected]... Maine apne refrigerator ki service karai usme cooling isu tha... But within one month phir se wahi problem ho rahi hai... Aaj mujhe complain kiye hue 1 month ho gaya hai koi bhi service engineer nai aa rahe hai meri problem ko solve karne k liye... Kiya samsung ki itni kharab service hai... Ya bekaar ho gyi hao service aap logo ki... Plz solve my problem......

I bought a galaxy note 8 on 7-oct-17. Till now i have not receved my wireless charger. There is no one at samsung to attend to my issue. All act like robots and with no willingness to resolve my issue and fix the problem.
Useless statements and passing the complaint from one department to another. Escalated to the support centre ceo desk, but they are also just passing time and not giving the wireless charger....

Hi. My phone submited in service center and he said will me my phone will not be able to repair he will do refund cheque arange as soon as but after 10 months he will not do any thing i will try many times to customer care complaint but he will not do any thing i talk with asm and he will not give any positive response plz solve my issue i m in big trouble my job sheet no is [protected] date of submitted 8/1/2017 plz sir help me my mobile...

Dear sir,
Apologies for escalating this petty concern of mine.
I visited babli media centre, kolkata, india on 11/11/2017 at 3.30 pm. Bill no.[protected]. There were 2 black spots on my screen. I was told i need to pay 1700 inr which i agreed.. I categorically asked whether data will remain intact in my internal memory. I was assured it will. (After the front desk lady enquired from technical guys i was replied).
After...

On 17/12/2016, i bought a samsung refrigerator trivandrum, kerala, india.

I had to log a complaint with samsung on 25th september, 2017. The problem was bottom portion of the fridge was not cooling and there was severe ice formation. Fridge is at service centre

To resolve the problem if you could issue a refund back to me.
Enclosed bill copy...

I brought 2pcs samsung ehs64avfbecinu headphones from barasat dated 30/8/2017 but one headphone stop working i went yo ultadanga service centre with bill with in warranty period but service centre people start making all type of excuses and not replacing the product which is still under its 6month warranty period i ask them to give me in writing what the problem but that also they are not doing and saying its company policy we cant replace...

Hello, this is akansha. I purchased 32 inch samsung television in the month of january of 2016.in december, of the same year it's picture tube stopped functioning. I called samsung customer care executive and undoubtedly they sent the engineer to fix the problem. Again, after 8 months that is in the month of august it's led panels are damaged and engineer is saying that it'll charge 13000 to fix it. I mean, what us it? Should we buy television...

Dear sir,

I have a samsung television model that cost us originally rs. We bought this tv in and in 2015 had to undergo a repair as the tv was not starting and also giving some display issue. Since the tv was under warranty the service was free.

In 2017, again there was a problem with the display where red lines were appearing on the screen so on 6th march your service centre technician named shailesh from...

Please resolve our issue which persist for 4 years. Your technicians came 2-3 times & only able to resolve it temporary. Need permanent solution. It is messy to manage especially during weather change. Temperature control does not function well & technician has no solution to it.

Need immediate attention. We are highly dissatisfied & dealing with it day to day. Last call no. Was [protected].

Regards from your...

I have purchased a refrigerator from your dealer khosla electronics pvt. Ltd. (Dhakuria shop, kolkata) vide invoice no k4324/1718/02823 on a buy back option with my old refrigerator which is in running condition. We were given verbal assurance that the old refrigerator will be taken and the new refrigerator will be installed within an hour so that the food which is stored is not rotten. After the refrigerator is replaced in the afternoon...

Suddenly after using one year the pink line starting appearing on the screen. Went through the net and seen all over the world multiple s7 edge users are facing same problem. I think the company like samsung should acknowlege such problem and should have replaced the handset.

But, with note 7 issue and the way samsung is dealing with such problems they dont want to acknowledge the manufacturing defects in s7 edge.
br...

Sir, balaji here, we purchase one samsung 32 led smart tv in reliance digital on 24/09/2017, from the day beginning display shows many colors, when we start the tv on the first time of the day it shows like this, and in mean time many lines color lines are crossing, i registered a complaint in reliance digital service center, service engineers are come and check the tv, and give a feed back that the hdmi cable was to change, he recomonded...

We purchased washing on 10th nov from vivek privet limited, manapakkam, chennai -600125..

Our so number: soj16_00550365 and dc number psv16_00095214

We havnt received anybody from the company to install the washing machine yet. When i try to follow call centre have just one answer. Technician will come before 8 pm. From last 2 days. Here why can’t they give time range? Why we have to wait morning to evening?...

Hi/madam.
I had taken a samsung mobile of guru 1200 at the date of 21/10/2017
I am using my mobile
Since from nov 10th my mobile is not working and any sim inserted no signal showing & showing no simm inserted
At that dday i had gone to retailer shop & shown to shop owner he sent a sales boy with me to samsung autorized service centre at (Brodipet 4/10 guntur (Ap) 522003 — ph no —
In service centre...

Hello, sir/maam
I have a samsung s7 edge phone black colour somehow its screen got broken i summited the phone to samsung repair centre located at allahabad the conserned person there asked for 7 working days for the repair to get it done but after waiting and continuous visits for about 10-15 days i got the phone repaired but with the different body colour which was a grey body for a black phone on asking them for the problem the...