Samsung India Complaints & Reviews

6kgs - washing machine automatic sequence not functioning.
On 14th morning i had registered a complaint and no:t4411 was allotted to engineer mr. Fakrudin. By afternoon the same day they have registered another complaint no t4421 allotted to mr. Vikram.
Mr. Vikram attended the fault but could not rectify the same till 21st nov'17. Then complaint t4523 was registerred and allotted to mr. Naren on 21st nov'17 evening.
Mr....

I have purchased samsung's handset on 18/10/17

And in weeks time screen got damaged and i have been given replacement in inr 1000 rupees for which service centre has taken a time of 15 days to give it back. And after four to five days of replacement i have observed blue spots on screen and i went to the service centre they said screen has been damaged internally and there is no fault with the product. Earlier statement was...

Hi,
I have bought a samsung galaxy s8+ smartphone on august 31st.
I have to receive a free wireless charger redeemption code but i havent received anything till date.
Contacted samsung customer care for more than 50 times via mail, chat & phone, everyday they say my complaint is under escalation but no improvement till date. Kindly have a look.
Thanks

Regards,
Shiva
[protected]...

I bought samsung note-8, 29/10/17, first day start network problem but shopkeeper not listen and finish my time then i go direct samsung care 1 time repair and start new problem old problem not clear so i not understand i buy new mobile and company give defect mobile i want back money or chang my mobile 6 time i called care every time 24 hour time give last 8th but not any area manager call me, so that is i understand company defect piss...

My samsung fully automatic washing machine has stopped working. For that i have raised the complain on 5th nov 2017. Till today after numerous call and follow ups the problem is still not fixed. The engineer came and charged for his service as well as new parts, but still the problem persist. Now everyday your customer care tells me that it will be done tomorrow. Samsung india is having worst services. It is looting the customer and not fixing...

This the ref of complaint no - [protected],
I contacted samsung customer for replacement of tv panel and they agree to do and confirm that they will provide the details about the pannel they going to replace today so called tech visited my home and saying he is from samsung but he got no proof to show and when i contacted to customer care their escalation executive confirm that they do not provide any details to customer about the...

My galaxy j7 prime phone has been submitted to samsung's jaipur service center (Ablaze communications) on 27th oct as i was unable to make any calls and if someone callsme - gets the message that the phone is busy. The service request# is [protected]. When it was submitted the service center rep. Told me that sir it would require mother board change and it will be done in 20 days.
Now on exact 20 days (17th nov) the status of the complaint...

My self pradeep kumar i purchased samsung galaxy j2 pro on 16th nov. 2017 from kejriwal electronic, renukoot. After a day i found its battery have charged 60% but sudden mobile got switchoff. I connected charger then mobile got started charge from 0%. This problem has informed to my nearest shop kejriwal electronic. They said to me in this mobile somthing battery problem pls come on wednesday (22 nov 2017) and changed ur battery. When i went...

Amazon india/samsung india/sold by: stpl exclusive onlin order placed: 4 october 2017 amazon.in order number:[protected] serial number: imei - [protected]

I had bought brand new samsung mobile in october from amazon. Since day 1, the battery charging was on/off. I thought c type charging works like that only. But it stop charging since today. Order placed: 4 october 2017 amazon.in order number:[protected]...

I bought the product in reliance digital on[protected] when i bought they told it has one year warranty. For warranty you can call us. But later the 8 months after my phone was totally dead. I went and given for the warranty claim in reliance digital, they forwarded to samsung. Now they are telling mother board is not working because water went inside. I told there is no chance to get water into it i told still they are cheating me and...

1 oct 2017 co maine samsung j7 pro mobile fone liya hai leke 1 month 23 days huva hai to 5/6 din ho chuka uska mother bord change kar diya hai samsung service center se tabhibi usme aur problems aa rahe hai mobile fone hitting hota hai bakike function barabar se nahi chalte aur service centre mai diya tha fone vah log ne fitting bhi nahi kiya fone barabar se maine 21000 hajar ka fone liya hai aur itna jaldi is mobile fone mei itna problems...

Dear sir,

We purchased one microwave of samsung model ce77jd-s 21l sl no.[protected] on dated[protected] from reliance digital, citi mall kota.

The sales person in ther show room told us that there is no complimentary kit available with this product as of now.

But at the time of delivery challan computer shows automatically one additional item name

Samsung z-mwo conev kit...

I have purchased mobile (Item no. Samsung moto 10 350 [protected]) on 02.07.2017 by your authorised centre new universal mobile cafe at greater noida up. Just after purchasing within two months, item is not working. Hence i have gone to your dealer and responed that thier is software problem and it cannot be rectified at our end.

In view of above please rectified the items or replace it....

Hi team,

I’m customer for samsung from before the smart-phone era. I’ve use all my gadget’s that belongs to samsung mostly, but now i’m facing a serious issue with my tab-a which was bought by me on feb2016.

The moment i landed out of warranty, my screen got automatically down and i took it to the near-by samsung authorized store, where they even can’t sort the issue and finally said me to change...

MODEL SAMSUNG GALAXY NOTE 8

Order placed on 4th Oct 2017 for galaxy note 8 from samsung estore site. Received handset on 9th Oct 2017 which was defective and reverse pickup of defective handset was done on 18th Oct. Got replacement device on 27th oct 2017. Not getting wireless charger and 1 time screen replacement offer from samsung. Have been following up by mails and calls on their customer care number since 28th Oct 2017...

"worst service"
Recently i purchased j7 model and found my mobile charger cable is not working properly, when i reported same to service centre, they replied i need to submit my handset for 3 days to get new charging cable, and staff want me to sit for 1 to 2 hour to find weather cable is in stock or not at local level. This is worst experience of any product service.
Need contact details to resolve this issue.
Or else...

We bought this refrigerator on 26th june 2017 and the compressor stopped working since 18th november 2017 and we have booked a complaint the same day with complaint no.:[protected].
As the refrigerator is under warranty the service engineer said they would change the compressor
But still they haven't changed since then.
It's been 5days and they haven't replaced it and even if we called customer care and the local service...

Sir maine samsung j7 pro 10/09/2017
Ko kharida jiske imei number-[protected] hai 20/11/2017 ko automatically iski screen par ek pink dot aaya jo dheere dheere badne laga or black hone laga fir aj 22/11/2017 ko almost poori screen black ho gyi mera phone kahi se bhi damage nahi hai na hi toota hua hai main aaj 22/11/2017 ko samsung service center [protected] om shiv mobile point dausa raj. Par gya waha par maine meri problem btai...

I have purchased samsung fully automatic washing machine on 15th nov & details u can search from my mobile num - [protected] & name - vikas achhra. But i have logged a complaint 3 days back that water flow in washing machine is taking time to fill the whole tub & from ur side ur engineer has also came but he said it works like that only & he was not ready to see also & not ready to talk also & he went back. When i logged this complaint i have...

Dear samsung team,

This is with respect to my samsung telephone that i bought a 10months back. I have a strong relationship with samsung as being a senior citizen i always prefer to buy samsung products all the time and even i recommend everyone to buy samsung products only.

This is the first time when i confronted an issue because of that i can't charge my phone. Most noticeably awful thing is that i had a...