Samsung India Complaints & Reviews

I have given my phone on 21st oct 17 at samsung service center nasik for screen replacement in offer of one time replacement
1. Documents requirement not cleared at the the time of phone submission
2. Service centre manager contact no not ready to provide
3. Company approval pending till the time
4. Pathetic service customer should know how much time it takes
5. Phone already repaired but i have to wait...

Sir i was visit 4 time at samsung service center untill they doesnt solve my phone problem. My phone doesnt charge support charging. Disconect and connect shows in running charging. Service center change my charging four times. But not properly work its my hardly request. Dist tonk rajasthan pin code 304001 [protected] and [protected]. Service center address...

Dear sir
Samsung j7 prime 100 % discharge... Try to charge phone not charge so i contect ankleshwar samsung service centre he says i call u next 1 hour call me your pcb black dot find out so phone out of warranty first my phone not water damage so why black dot... Pick phone service center and normal shop says your phone repair charges 1000 and your display is full black so i think my phone change in service center... Give me a satisfaction...

Hi team,

I had purchased samsung galaxy c7 pro and it started acting weirdly from th day 3 and day 9 speaker had stopped working. Immediately i had approached support people and they have denied for the replacement telling that its just a software issue. Again the same issue repeated day 14 th and to my bad luck it is on sunday as the service centre is closed i had to approach online support people and immediately submitted...

Respected sir i am very disappointed with the kind of service samsung has been giving me after investing in s8+ i have not received a wireless charger as it was free during the period i purchased the phone. As per the procedure samsung should send me the notification to redeem the offer but i have still not got the notification in my galaxy app. Later i had a talk with your customer executive about the issue he suggested me to mail the document...

Good day

I am mr. K. A. Ahamed meeran from pune, india. I would like to bring to your notice the following irresponsible response from your company staff.

I had purchased 46 inch d5500 model led television on 31 oct 2011. The television set developed a defect on 01 oct 2017 and it was getting on and off on its own. So i registered a complaint at samsung call centre vide service order no [protected]. Technician...

I have this phone since may, everything was going fine till the fast charging stopped working, i solved that okay, nut yesterday as i went sleeping and left my phone on the charger something went wrong, when i woke up my phone was unlocking (The circle where there is a padlock in the middle and circle around it) and the blue sensor is on. I honestly don't know what happened it was only charging and nothing else, it's saturday and no one is...

Iam very sad and having very bad experience about the service given by mangalore center, i purchased samsung microwave oven from adishwar india ltd mangalore dealer on dated 31/12/2013 and bill no[protected] also i got for enamel cavity warranty for 10 years as it mentioned in warranty cards also. Now the unit stopped working and when i gave to mangalore service branch repair they told me it cannot be repair and told me cavity has damaged...

This the ref of complaint no - [protected];

Updating reply from samsung after 15 days of my complaint registered on 10 th october and its not customer care and they like to threat us to fone calls and email. I need reply and resolution.
Dear concern,
Appreciated your written reply finally by assuring the quality repair for the product which failed quality performance to a customer within 30 days. The tech you...

Hi team i logged a service request for double door refrigerator on 30th october 2017. The service order no. Is [protected]. The refrigerator was not cooling. The technical team made a visit to our house n found that there is internal condenser leakage they put the product under observation for 3 consecutive days n took the photos of the product n invoice copy. On 2nd november 2017 the team told us that product is not repairable n since it...

My phone was not working, it was completely dead. I have submitted to the nagaon service center on 4th october, 2017. And today its almost a month i have not received my phone. Whenever i visit they say they have no parts it will come and so on. If they dont have the parts why have they opened their stores. And their contact no. Is also not available, whenever called either switch off or not reachable. So, i kindly request you to take some...

Respected dignitaries,

Please be patient to hear my story in detail as today i have experienced worst ever treatment as a customer.

I always had faith in samsung high end phones. Earlier i have owned note 4, note edge and now i am owning samsung galaxy s8. I was proud to carry this s8 untill i was facing extreme difficulties with the battery backup and with low screen on time.

I decided to visit...

A complaintcomplaint with reference number. [protected]. Sir, this is m. Sowjanya., i bought samsung j7max mobile in tirupati on 25/09/2017. So after 15 to 20 days the mobile screen was broken into pieces. And gave that phone to samsung customer servicein tirupati. And they told that the samsung team members i. E-high officials didn't initiate a approval but the phone work had done. It has a free service for new screen glass. So sir u must...

Dear sir i have purchased samsung j2 pro on 4th oct. 2017. At that time i have not checked everything & on 22 oct when i inserted the earphone it was not working. For same i visited to dealer & he guided me to visit service center. I went to service center & as per them there is issue in device jack. As per service center i have to bear repairing cost. For same i register complaint under complaint no. [protected]. I was suppose to get call...

After updating my samsung j7 prime android version from lolypop to naugat facing charging related problem. Then i sent my device to samsung care center for more than 4 times where they change charging jeck and did software updation of the device, but still facing the problem. My device taking 5-6 hours for completing the charging upto 100%. Besides i also talk to the manager of the care center and he said "we do not have any better solution...

My samsung fridge has body gas leakage just in three years of purchase.

This is a manufacturer fault. I have been given a faulty fridge. I want full refund of rs 41500/- and not deducted amount after 66% depreciation. The seller has sold me a faulty fridge. How can gas leak from a fridge just in three years?

I will go to consumer court for this if i will not get full refund....

Dear sir

On 27th october, 2017, mr. Sazeed mob. No.[protected] visited my residence and spent about 2 hours but without any result.

Please refer to my email dated 28th october, 2017 on the above mention matter. I am still waiting a favourable reply from you.

I shall request you to kindly do the needful at the earliest.

Warm regards,
Rahul kapoor...

Dear samsung team,
I have purchased samsung mobile j7 prime on 21st may 2017. Somehow charger of the mobile is damaged so i went to your authorised service station at srk enterprise at galaxy building nr. Shivranjani cross ahmadabad gujarat

I met one guy for charger damaged as in the mobile box i found that i got the warranty for mobile 1year and for accessories it's 6months.

Based on that commitment...

The washing which i bought is higher end. Costed me above rs.20000. With in 5 years of time i spent another 20000 to repair it.
I am sure others also faces this problem.
Till now i have changed following in my washing machine:
1. Control board - two times changed.
The particular service person was saying this is due to power surge.
Samsung claims it has high technology which can protect from surges but this...

Dear care,
I am come for repair my mobile at somwar peth service centre (Add - sunrise skyline, office no. 1, 1st floor, pune 411011) my bill no is -[protected]

I came from kalyani nagar, it is 8 to 9 km far from your centre, there are 45 minutes take to reach your distance,

After waiting and submission of mobile i want to go toilet and ask in centre, he replied go in ground floor, i went...