Samsung India Complaints & Reviews

Hi sir/madam
I had taken a samsung guru1200 mobile at 21sth of last month at gold mobilles
At gunrur (Ap) recent at today it is not working complaint of mobile is any sim inserted sim signal is not showing
Today i had gone to shop & gone to service centre at brodipet in guntur
Customer service man check & told no warranty for sim lock & it will be charged rs — 450/- any sim is not working
For what...

We purchased the printer considering the brand, and its features around a year back. Now we facing issues of printer not recognising paper in the tray, also not responding. Its hung.

The problem is there is no after sales service, no onsite service.
Firstly suprised how can a printer from samsung printer have so many problems. We used hp printer inject for 7 years without any problems.

Apprantely suamsung...

Sir,
I, rakesh pandey, having address at c/o abg & associates, advocates, a/104, riddhi siddhi complex, m g road, borivali (East), mumbai-400 066 and contact no [protected] and email [protected]@gmail.com.

I state that i had purchased a mobile model sm-a7 and serial no rz8j126ex6b ([protected]) and i am writing to you to complaint about the mobile display. I have been a loyal customer of yours for the last 6 years...

My refrigerator had problems from the first day itself. Purchased in dec 2012. Few wks back it developed problems & ur company has said that it cant be repaired. All i have to say is a reputed company like yours has cheated me with no satisfactory reply. I hope u, the ceo realises that its our hard earned money that is gone for a lousy product you have supplied. I shall take every effort in future to see that no body whom i know will buy...

Hello,
I had purchased the s7 edge in 6th jan 2017, durung this period there was an offer which said 1 time screen replacement within 12 months of the purchase at the cost of 990, but when i went to the service center to avail the offer i was told that they are not sure about the offer and have to contact samsung officials for the same... My point here is that if samsung is giving such offers for the purchase of they flagship phones...

Myself Vinay Kakkar buying a mobile on date of 24/08/2017 Modal no Samsung Galaxy J7 Pro from Hotspot showroom location Vaishali Sector 5 Ghaziabad and my INV NO[protected] and Customer No[protected] and that Mobile cost me 20, 900INR.
From the starting i face network issue with this mobile even my other mobiles are working well, so i called to customer care of samsung and they said to take my phone to Service center which is at Vashundra,...

Complain no [protected].
Just wanted to know about the parts covered under warranty upto 3 years and the parts covered under warranty up to 10 years as per company policy in my automatic washing machine. Photograph attached. Various mails has been submitted to support.[protected]@samsung. Com through mail id [protected]@gmail.com but specific reply not received till date....

I dont know why my samsung j7 prime is not yet 1 year but i got hang sometimes and the internal gb simply changes itself to 8gb while the original is 16gb. Why???. I wish if you could help me out or do something or is your company not worthy to trust?? What is wrong with my phone or is this what happen to all samsung j7 prime users... How long will this continue. I have been facing this problem past few days back and now am facing it again....

I had bought a samsung s7 edge in the late january 2017 and i have started facing problems with the battery, auto closure of apps after usage of 2 minutes and what not. Had even filed a complaint against the same under the customer support of samsung india but unfortunately got a reply with various steps to follow which were of quite a waste. I have never seen a customer service like this ever which just shows no interest in following up....

I buyed a gear icon x from samsung store in mysore and it was delivered me faulty. On thr next day i came to return the product when i was sure that its faulty as right earbud was not charging and not even detected by computer.
The showroom person told me that it will be send to repair and cant be replaced as they dont have stock. What the hell why would i use a repaired product when i payed for new.

Anyway i gave him...

I have purchased a samsung j1 mobile phone on 31st june, it is having problem since i purchased. It is been submitted by service center (Hazratganj lko) 7-8 times, still problem exists. Every time i am being assured by service technicians that the issue is resolved and you will not face it again, but its the height of patience level now. Seriously very disgusting service. Let my cell phone replace, else will never recommend any one to purchase...

Hi
I purchased samsung s7 edge on 25 oct 2017 @8pm
Samsung representative told me that phone is water resistant and i can take these phone into ocean for 30 mins and i can take it to a depth of 1.5mtr.
Next day morning @7:30am, i poured very small amount of water on the phone to check the water resistant of phone as informed by samsung representative, to my shock that phone is dead
Im getting calls that the phone...

I bought samsung galaxy c9 pro in june 2017. After two months of time tge earphones i got in that box of c9 pro stop working one side. I dual checked into another phones then the both side earphones stopped working. I went to the samsung service centre in saket nagar (Infront of jagran college) kanpur but they kept that earphone and told me come next week as they updated in their records about changing the earphones and also told me atock...

I had purchased a printer with model sl-m2060w/xip online from flipkart. I am very much harassed after purchasing samsung product. I had paid approx 10k for my product for my convenience but zero service received from company side. From more than a month i m doing effort to know compatible toner for my printer but not received any satisfactory revert from any mode of customer care like on mail / on customer care number and also on live chat.br...

I have purchased a brand new samsung washing machine 15days prior 1st thing i have received it in a dented condition on delivery and 2nd thing within 20days its water intake wall got damage. I have already complained to cust care they told will get back to you now the engineer guy called me and he is telling me it’s manufacture defect go n complaint n mail ul get reply on mail is this the bloody way to talk to customers.
Details:-br...

It's been more then 5 days i have logged a complaint with samsung support team for the refrigerator cooling issue and till now not a single person or service center has called me for the issue or visited the site.

I have been following up with the samsung customer care executives everyday about 10-15 calls and the answer i get is that they have escalated the issue and the service center team will call back or the engineer will...

Dear samsung team,

This is to bring into your kind knowledge that i have purchased samsung j7 max from one of your dealer reliance digital lucknow on dated 01/07/2017.

Issue in the handset started when its back button (Right bottom back button) started not working.. Then i approached samsung authorized service center and submitted my phone dated 18/09/2017 with complaint number[protected] and got back on 28/10/2017...

Sir i have visited your service centre situated at ukhra pin no 713363.
Where one of the employee name
Nane - ajit kumar thakur
Employee code - [protected]
Said me that you have ta carry your mobile phone no need of bill but i had gone there for my brother mobile phone which is not present in the local area they said that they don't need any bill whether the phone is stolen from any where we need only mobile phone...

I have purchased one samsung g 570 (J prime) (2/16) [protected] from hotmail, main road, tezpur on 21.07.2017. But from very nextday lower portion display is showing flickers, which increases day by day and handset become extremly difficult to use. On contact with dealers no satisfactory reply is given. Plz help.

Customer name. Gitali borah
Tezpur, [protected]...

Am having the same issue which is many users are facing, pink line on the display. If the issue impacting multiple customers to Samsung must look into this because on every unit the same line appearing at same position. We already paid big amount and purchase this device and it is company's fault. You must help with this otherwise we will not buy any Samsung product.

Pravin Ingavale...