Samsung India Complaints & Reviews

Dear sir,

I bought a samsung j2 pro on 04.11.2017, i found the device vary slow & getting hang.

I walk to service centre on 18.11.2017 to replace the device, but in charge there insist me to update the software, hence i submit the device in service centre.

On monday 20.11.2017 i visit the centre to collect the device and found the device is still slow, while checking i noticed that the device...

As i am a samsung customer regarding my washing machine service i have called[protected] to register
A complaint on nov 4 2017 at 3 pm call duration 8min 43 sec and they gave me refernce number[protected]Fake number not regisered with my name or address) and followed by this a representaive called me
And visited my home and inspected the machine and told us need to replace a part and he was oedering the spare and afer...

Recently bought a new s8 on 3 july 2017 had the worst experience of my life... Phone has display issue (Screen burn) battery issue and camera issue hence spoke to the customer care for resolution they informed that it was softer-ware issue
I requested for a replacement they did not agree stating it was not under the samsung policy to replace the device
Hence issue was going around till 21/11/17 when i took it to the showroom...

I have purchased this product in april 2017 on amazon.in
Mobile backup is very poor. Every time when i charged it fully the battery charging level has been decreasing to 70% within 20-30 minutes without any usage. I have tested so many times by using it and also by not using. Battery is very poor i am very much irritated and i want my money back or i need justice for my amount i have paid for the value i have paid. It is not worthy...

His i am m. Vijayalaxmi from chennai
Purchased a tv on 13 th nov 17 under the guidance of the dealer to go for a 50 inches after me elaborating the distance from my sofa to the tv. But after installation found pictures to be too big. Spoke to the dealer to change me 43 inches and even to the customer care since i have kids of age 6 and 1 was worried about the tv picture size. The dealer misguided me to go for 50 inches for sake of...

Dear samsung team,

This is inform to you that i've used samsung galaxy j7 (Model code - sm-j700fzwdins & serial no. Rz8h10ehg2t) till 1.5 years also warranty extend for 2 years from calcutta (Divine solution). But still i've facing huge issued last 10 days now at present in delhi and i had visit maa communication in kotla mubarakpur (Delhi) service center regrading display flickering, slow responding also phone updated include...

Dear
Sir/madam
Nivedan is prakar hai ki mere pas kuch dino pahle sameer nam se call aaya tha samsung ke name se or jisme ki mujhe bola gaya tha ki company ki marketing badane ke liye kuch phone kam price main diye ja rahe hai jisme ki aapka number bhi select hua hai or mujhe bola gaya tha ki 3500 rs main aapko sumsung j7 prime mobile diya jayega or wo parcel mujhe aaj recived hua jisme ki laxmi ji ki murti nikli hai sir aapse...

Dear company manager or employee mujhe aapke company ke dwara yek call aaya tha jisme mujhe jhoothe baaton me lobha kar ye bola gaya ki apko smart galaxy ki taraf se apke no ko 1 offer mila hai jisme samsung j7 prime gold set jiska keemat 14999 hai wo apko 3500 me diya jayega to maine unki baat ko maante huye order kar diya aur jab mujhe kal product mila to main khol kar dekha to usme khali dibbe ke saath laxmi ma ki laykit daal kar bhej...

First and worst experienced i faced on samsung printer support, i raised complaint for my printer scx 3401/xip multi-function printer on 28/10. There is no response and in a week they trasnferred support to hp for all samsung printer service.

I raised complaint again with hp for the samung printer on 2nd nov : case number [protected].. Its been 20 days hp is refusing to do service for samsung printers as they dont have product...

Dear sir/madam,

1. It is a case of my j200gzdhins phone.
2. Display was broken so i went to greater noida sevice station on 25 april 2017.
3. I visited the service station almost every month.in may they refused to receive the payment electronically. They asked only cash payment. Insulting the pm online payment vision.
4. I found station closed twice in week days in june.
5. I visited in july they...

Sir, i have purchased one led tv (Mcl. Ua4056300) from sangeetalaya sales durga market, asansol dtd7/12/16. The t. V. Started giving problem from last 15 days. I lodged a complaint to your service centre. The service request no is [protected] and one service engineer mr samir was send. He checked the t. V. And removed one panel from the t. V. And said it seems this is giving problem, by just looking i am not able to tell anything, as your...

I feel that the company at its own accord teated complaint dated 25.10.2017 as resolved without realising the difficulties faced by the customer in using such useless mobile. Company don't want to take care of customer and compelling customer to use it eventhough it is useless. Company must realise difficulties and replace the mobile handset which is not useful in any manner...

I have purchased a sumsung mobile z4 containing tizen store version on 05.11.2017. The mobile can only be used with the application available therein. No provision is made in this application for down loading of apps and other applications.2g, 3g and 4g facility fell down of this device. Therefore, the set is completely useless and needs be replaced by android application. I hope the company will realize the difficulties of the customers...

I am thiyagarajan iyer owner of 49" led curved tv that was purchased from viveks on 15th april 2017at chennai. My customer id is [protected]. On nov 16th i have lodged a complaint as the tv has some problem in the picture quality. You had assigned mr veeramani to this job. He had come twice to my home to assess the defect. Please confirm the date of arrival of the part and rectification of defect...

Getting cooling problem in 2 year old refrigerator. The fridge and freezer is not cooling properly. After talking with the samsung customer care they have asked me to pay the engineer a certain amount to fix the issue since the product is out of warranty.
My last refrigerator worked fine for 18 years.in the end it was giving the same cooling issue due to which we decided to change it. The same problem is happening in only 2 years....

Dear samsung team,

I purchased my samsung s7 edge from nigeria on 25 december 2016 at a hefty amount of inr 51000. I am getting a pink line (As posted by a lot of s7 edge owners) on the rigt side of display. My phone has never fallen down or came with contact of water. I called samsung customer care okhla center but they said they will charge a sum of 14200 inr as phone was out of warranty because it was purchased from outside...

I have purchased a ac in 2015, since then i have been having issues with the ac. The company have changed my compressor thrice for which i had to pay for gas refill. They completely opened my ac and sealed all holes in the copper tube and again charged me for gas refill and service. Now they have changed my two motherboard and asking me to pay. I am not willing to pay for the [censored]box i got purchased. I have complaint several times to samsung...

I am dr. Sundar, profesor, purchasing a samsung frost free refrigerator 345 lit rt37m5538 ut pebble blue from vivek private limited, 2, fort station road, trichy on 18.11.2017 as full cash payment mode. The sale person promised me service engineer will come on 19th or 20th for demonstration and explained about its usage, but till time nobody has turned up, i have called them somany times, there is no response from their side, being a professor...

I am residing at kottayam, kerala. I have a samsung crt television.
To attend audio and video problems, i contacted the following autherised service centre on nov 16.
Quality services manorama jn: erayilkadavu road kottayam, erayil kadavu, kottayam - 686001, ph: [protected], [protected]
On 17th, they sent a service person. But he returned after seeing the tv because he didn't know about crt. (I had specified that we had...

Im getting only 2-3 hrs of battery life with my phone. It gets switched off at 50%. And it takes almost 3-4 hours for a 100% charge.
There are 4-5 black spots in the rear camera so pics are coming really bad.

What should i do.

When i approached the care centre nearby they asked me to change the battery and rear camera as well which would cost me around 5-6k....