Samsung India Complaints & Reviews

Request to repair my refrigerator dated 20th september and subsequent request on 23rd october, 2017. (Case #[protected]&[protected]). Its 50 days and my repair request was not solved yet. When contacted the main office they entrusted the local samsung service center of mavelikara, kerala for follow-up. When made repeated contact to both offices my problem left in-solved....

Hello,
Samsung is cheating me since last couple of months by killing my time and energy in useless talks and not replacing the defected part of my led tv which is under warranty period with the original and genuine part.
I had left with no other option but to get the help of consumer forum. Please help and support me.
Please find below the recent conversation i had with samsung but still not getting the positive reply.br...

I was facing problem of slow charging in my phone since one month but some time it was getting resolved automatically, so that way i could not decide to visit customer care or not! Few days back my back keys and recent apps keys stopped working, and i immediately went to customer care and they refuse to repair and reason was liquid damage whereas my phone is water resistance and it cannot get damage due to humid and moisture conditions!!...

Dear sir,

My self amit sharma

I had paid all the amount inr 7653/- which samsung service centre estimated for repairing my cell, i checked my cell issues rectified but my cell starting new issue is display fitting, which happen by the service centre, on same day i resubmitted my cell in their they asking more money inr11900/- for re - repairing....

Dear team,

I had purchased a samsung phone from flipkart last month on never find offer, by mistake, it has fallen down and got broken, we had visited the service center and submit the phone on 25 oct. Every day are calling by saying that your phone is ready, come and take when we go there they said sry sir phone is not ready will provide you in 2, 3 day but till now no update. This is how samsung a big company deal with their...

We have very semfull to inform you we have purchase samsung mobile c 7 pro mobile shop samsung aurthoised selling deler bhopal they did miss selling by the samsung and delar also related to battrey backup and comprasion other mobile fetaures 3400 mh and other miss guide and selling next day when we went to shop for return the product mobile but that side i can not talk and contact samsung service center

Ashish tiwari
[protected]...

Dear sir/ madam,
Last 45 days (3rd oct-2017 to 7th nov2017) my handset samsung on 5 in your katraj gallery.
Your executive doesnt solve my issue.
This is the 4th bad experience with your katraj gallery
1) 6 th nov 2017 he return me my handset... And after switch on my mobile showing same error unfortunately google play has stop
2) i am submitted 3rd time mobile 17 oct 2017... But wrong date updated in...

I had purchased samsung galaxy note 8 phone over the counter on 7-oct-17 in delhi. The phone had scheme of getting a wireless charger free with its purchase once you activate the phone. Since that day i am struggling to get assistance to get the free accessory and till date no one at samsung has been able to help me with the procedure. I am written emails to their desk, called and asked and even visited their service centre. They say there...

I had a demo visit appoint for november and it was not done so i called up the customer care and spoke to a lady name jaspinder and i told her i need to speak to her manager. When the manager (Sayed) came on the line he was rude improper behavior and give no care to his customer i have the whole recording of the manger and banged the phone on my face. This is the kind of behavior you get when you buy samsung product....

I have samsung led tv la40c5000 s. No. Eb101455 invoice no. 2513 dt. 4/2/2011, through dealer kanpur saraf cooling company pvt. Ltd kanpur.
Want to complain that tv is not working and three time engineer come and
They charge every time 1200
/- service charge still they are not ready to exact problem
I make a request if you have any exchange policy so kindly revert back me and detail me. I m intrested to buy new...

Hi,

With reference to the above mentioned order no. I would to bring to your noticed again that even after placing the order on oct 20th. I still haven't (Nov 6th) received the product, even after the whole amount has been deducted from my bank account.

I have contacted the customer care many many times, still i have not a solution to the problem. Every time they many some or the other excuse and ask me to...

Congratulation! From u. K samsung company


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Ref: sam.625/11.16.003/2016-01
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Tel: [protected]

Dear winner

We wish to congratulate you once again on this note, for being part of the winners selected on the { samsung international world lottery award 2017}
This...

In continuation my previous telephonic talk to you on 20/10/2017 vise request no.[protected] regarding repair of my led, concerned engineer visited and replaced power board against payment of rs 3211.03 when tv connection out of order damaged due to lightning and engineer left without seen picture of led but lateron tv connected, it was found that picture quality is very poor but picture in pen drive is as original. I have informed to engineer...

Bought a refrigerator from Great Eastern Retail Pvt Ltd Barasat on the 15th of October 2017. The product was installed on the 23rd of the same month by a service engineer.
The dent was noticed and reported on the same day to the dealer. The invoice copy and the photo was also sent.
There was another inspection and I was told that the refrigerator would be replaced by the dealer.
Till date have not received a replacement...

I am kamal kumar agarwal. I am purchasing a samsung mobile, model no - sam-j210 fzdg gold (J2 pro), imei no - [protected] from - on_1 nawaz enterprises (Gst no-19aacpe9078q1zx) on 11/08/2017, invoice no-1124/17-18. This phone is not working properly (No display and sat dath) so i gave it on this shop for serviceing 7/10/2017, till i am not get back my mobile phone. Receiving copy no (Job no-723). Always they are giving excuse that mobile...

Hello till now my problem not solved.
Please replace my mobile. Daily i face many problems to your samsung mobile. This for last and final
Mail. My mobile totally out of condition so pls replace my mobile.

My mobile display totally not worked. This problem was continuously. 6 th time but till now not solved.
I purchased august 2017 and problem faced just 6 days. I am continuously following last 4 months...

I purchased a samsung s7 edge mobile last year during july 2016 and the screen broke by a minor fall (Its suppose to be made of the toughest gorilla glass right? So you basically make false claims in your advertisements?) anyways i was still within the warranty period of 1 year but the samsung service center refused to cover the costs of replacement and asked me for a whooping 16k for repair. I now see that new phones with lower mrp are guaranteed...

I have samsung j7 mobile handset 1 year warranty, then mobile 6 to 7 not working mobile, and repairing to nearest samsung service centre and not a properly service for customer, and his representive told him not mibile display warranty and all customer same problem then demand for cash for mobile reparing.
Complaint to samsung care address : samsung service center akole road, sangamner tal-sangamner dist-ahmednagar (Mh) india 422605br...

I bought a samsung refrigerator 4 years back. Since 6 months, there is a severe water leakage from it, and it is to that extent that the dining room is full of water. I raised a complaint to the customer care and the service centre guys visited my house twice and said there is a thermocol issue and cannot be rectified. As it was a product fault, i insisted the customer care guy to provide a solution. Finally they told me that they will take...

I bought samsung j5-6 mobile phone in 2017 and is under warranty. The phone display has suddenly stopped working. When shown to customer care, they say the lcd is hard-pressed and they cant cover it under warranty.
My complaint is that screen is intact and phone has been used with due care and still under warranty period, how can samsung deny the repair/replacement of their bad quality product. This is harassment to the customer....