Samsung India Complaints & Reviews

Hello, sir/maam
I have a samsung s7 edge phone black colour somehow its screen got broken i summited the phone to samsung repair centre located at allahabad the conserned person there asked for 7 working days for the repair to get it done but after waiting and continuous visits for about 10-15 days i got the phone repaired but with the different body colour which was a grey body for a black phone on asking them for the problem the...

I have complained that my microwave was not working( copy of receipt attached). the complaint was handled after 4 to 5 days after calling customer care number of times. the technician visited my home on 12/11/2017. he looked in such a hurry. first he told just because the few auto cooking display were not working it is not heating. before opening the oven it was heating but it was taking very long time but one he starting pulling the wire...

Last month i have purchased a samsung galaxy j7 prime for 15000 rs. The phone worked fine for 1 to 2 weeks. But after that suddenly the phone started leaving harmful rays which directly affects eyes, face and head.

I can't use the phone after that even for 5 minutes. I tried several times but everytime my eyes got bloody red and head started burning just in 2 to 5 minutes o[censored]sing phone.

My 15000 rupees get...

Hi team i have purchase samsung galaxy a8 in reliance digital in december 2016.in my mobile right corner display colour is changed automatically first it was half inch spot after 3 days it was spread out more than 2 inches. When i visit samsung service centre in guntur brodipet area they are saying it is physical damage. I never drop down my mobile no pressure also on mobile how can it comes in physical damage. They are asking rs. 7000 for...

I would like to hereby bring to your notice that, yesterday i went to the samsung care, guwahati, assam for a complain regarding my mobile samsung galaxy edge 7 where they told me that the mobile is duplicate and they won't entertain my complaint. I was really upset by such behaviour. So i want you to immediately take action against the personnel of samsung care guwahati, assam...

Hello,

We bought
Samsung device name
Samsung 28 l convection microwave oven
Device model ce1041dsb2/xtl
On sept 27-2017 on flipkart in big billion day sale.
Within a month its power went down and stopped working completely.
After this when contacted customer care several times, they informed service centre of kharadi pune to look into matter.
Service engg sharad came and...

I had purchased a samsung galaxy s8+ phone on 25 july,[protected]. At the time of purchase, there was an ongoing offer:

1. Refund of emi under no cost emi option within 90 days
2. Cashback of rs. 3000 on registering the hdfc credit card on the samsung pay app and a free wireless charger by september 30, 2017.

The "terms & condition" document clearly states that the samsung pay cashback should have...

I'm a frequent customer to reliance digital since past three years.. I bought a samsung 32inch led tv 32fh4003 on 11/09/16 worth of 22k with the product warranty of one year since i'm a regular cust they were not offerd/suggested me for an extended warranty.. Within a year issue with the led panel which tested by samsung engineer and he claims panel has to be replaced by new one cost of 12k due of 1 month warranty extended against complaint...

I bought a samsunh a5 2016 in march 2016 and the phone was handled with a lot of care but since the past few months it has been problematic.. It gets switched off even at 50% battery indicating that the battery wad decective.. Such an expensive phone dint even work for a year.. And now the battery jas swollen up.. Its so dangerous.. And my money has gone waste.. This means samsung uses cheap material....

I have given my samsung s6 edge for minor slim slot repair n the samsung service centre guy named ashraf has broken the mobile touch while repairing n now it cost 10k for new one. They asking me to change it n now they saying they are not responsible. How ridiculous they are talking. Manager sridar has no sense in talking wit customers being working in serice sentre. N i'm raising serious complaint on this issue. I need my mobile in same...

I bough my new samsung c7 pro mobile on oct 14, 2017.
My mobile phone got shut down while restart and never came up since the day before yesterday night.
I visited my samsung dealer today around 2 pm, samsung smartplaza in chrompet, chennai and he routed me to samsung service center in shunmugam salai, tambaram stating any issue 14 days from purchase has to be handled in service centre and this issue should might need a flash...

Complaint no [protected] samsung mobile code sm-g935fd serial # rz8h50l5lsb(design defect)

deliberate delay & denial in taking up repair reported within warranty period

product samsung galaxy s-7 edge smart mobile phone
within two weeks of purchase defects like non-recognition of mtnl/bsnl broadband wi-fi, less-sensitive touch, screen lining and heating problems reported to ceo mail for refund/replacement....

Dear sir,
I have bought a samsung j7 pro mobile on 10/09/2017. I have faced a problem in a mobile. The mobile was not power on and was not charging. I have went to service center there they told me if there is a problem in mother board or other parts in mobile means we will repair it.. Otherwise there is no replacement on phone.

I am not satisfied with service the mobile. Kindly replace my money or replace me the...

Purchased on 10 oct 2017, given for service under warranty to madurai service centre [protected] - saravana electronics on sat 4 nov 2017 no:[protected] and they told that it will be rectified the next day, but upto this day, it was not rectified, when we ask over ph, they used to reply that the man who attended the ph has gone on leave... What does it mean, after a period of one week. Can you please look into this matter and allow it give...

Complaint reference no.[protected].

I bought samsung j7 pro in aug 2017 and it has stopped working, i went to customer care center where i was told that screen of your phone is damaged and will get changed and for that i will have to pay. I asked them please show me where it is physical damaged the could not satisfy me as there is not a single scratch on my phone. I was asked to contact customer care. I wrote everything to...

Hello, i had given my handset for repair, they said they will give in evening or tomorrow but its been 8 days still no reply from the service center. Service center job no/ bill no: [protected], handset model number - rz8g6025mfn, imei - [protected]. I hope they are not disappearing my handset when i ask them. Worst service center in hyderabad of samsung, i wish i should have got done somewhere in market so that atleast i could use it...

I had purchased one samsung galaxy j7 max having imei no 358344/213028/7 4 month back from a retail outlet in thakupukur (Pin code-700063). I have facing some problem mention. I would to like mention some problem. 1. First problem i can't open the phone. 2. The application could not work properly. 3. A spot was occur on the top of the screen.
These problem which i am facing. I am feeling cheated after purchasing the phone. If you...

I had purchased one samsung galaxy j7 max having imei no [protected] two and a half month back from a retail outlet in bhiwadi (Pin code-301019). I have been facing multiple technical problems in this mention. I would like to mention few problems here in.
1. First one is the one of the oldest problem of samsung phone that it gets hanged for no reason.
2. Moment i am on one call and finishes one call, it get hang and i am...

I have purchased this phone in jan 2016 and 6 months back iit had issues of charging and they have repaired (Pin etc) and charged me around rs. 2000. Now again same charging and i went to nearest customer service center and handed over.
Then i got a call from service center and they said battery need to be replaced and taken rs. 2000 approval from me. After 2 days they came back saying battery is not available, you have to contact...

Respected manufacturer,
I bought a mobile handset having model no.- sm-j700fzkdins (Serial no.- rz8j60c7afw-[protected]) on the dated 26/06/2017 and problem took place in charging which was certainly the fault in manufacturing.
I had given it to the service centre : [protected] p. G. H. Marketing at new chowk, japlinganj, ballia-277001 on 28th of october, 2017 and they promised it to hand over on the last saturday (04th...