Samsung India Complaints & Reviews

It was not working properly since while i am buying date onwards + walked into service outlets. But no use or updation.

I am given complete feedback in service - outlet (Located in [protected]@hyd. India, so here u can find ' all my deatils' n refer me to some of appropriate penalties. And then finally get "service charges from me i[censored]r not a govt intiated body by making a illustration of an appropriate expenditure n service...

Product : air conditioner
Purchased from girish sales and marketing, kolhapur, maharashtra
Purchase date : 13th october, 2017
Invoice number : plaza/17-18/1090

Issue : i was supposed to get a scratch card against the purchase. Despite several visits and promises, i have not got it till date. Contacting area sales manager mr ujjal jaiswal did not help. I got only false promises and harassments...

Purchased a samsung galaxy note 8 from samsung e store india. Fulfilled the activation process within timelines. I have not received the free wireless charger coupon code in my galaxy as promised during purchase. Several email requests have been sent to resolve the issue. No response received to my emails sent to my. [protected]@samsung.com. Samsung is cheating customers. Never trust samsung and buy their products....

Dear sir/madam, subject: issue with samsung mobile. I have purchased samsung mobile, which is under warranty. There was a problem with the motherboard, so i sent it to service centre. They serviced it and returned to me. But problem not solved, so i sent again (3times) to service centre for service. There is no response from him. Its one and half month finished till they have not returned the set to me. So i request you to give me a extended...

I purchased a Samsung Galaxy grand prime in June 2017.Now it stopped working suddenly.On approaching Samsung customer care center they told that the battery is getting recharged.When I asked to replace it at Free of cost since my mobile is in warranty period.Then they said battery will not be replaced.Please instruct the Samsung authorities to replace the battery at Free of cost since my mobile is in warranty period.

With regardsbr...

Complaint Number - [protected]

S/O NO - [protected] Date - 14/08/2017
Name and address of supplier - Hcl Services Limited
Shop No 1, 2, 3, 4, 5 Ground Floor prime avenue a wing 159 s.v road mum - 400056
contact - +91 [protected]

I, Went to samsung authorised service center on 13/08/2017 to repair my samsung SM-T805, dealer took 1 day to check and next day he told me that there is a display...

Top loading washing machine is not working since 19.10.2017. Complaint was lodged on 19.10.2017 but till date no response from service center and no visit by any engineer.
I have made a large number of phone calls to samsung helpline but there is no resolution of the problem. they are making empty promises that it will be resolved in a day or two but in this manner more than 12 days have passed.
Its very very poor service by...

Dear sir,
I new buyer of samsung mobile galaxy note 8. I brought it before ten days ago. My hand set applicable for free wifi charger. But i did not get the code for this so went to croma to meet samsung customer executive but there is no one available after some time when i found them but she was busy in her own work there i saw she don't have time to solve my problem. She send another person but he also not responding very well...

I have ordered a smartwatch from samsung ship india. They promised that the delivery will be with in two days. But i got the item after 13days. The worst part is that the product isn’t working. After making a call to customer service 10-12times, they asked me to take it to the service centre. But the service person said that this service won’t test the product boght from online. He told me to took that product to other service centre....

Dear sir / madam,
I, j. Ashok galada purchased a samsung led tv of 55”/qa55q8camklxl on june 4th 2017 at m/s. Vijay electronics old no. 4 dr. Thamas road opp road to grt grand t nagar chennai 17. It’s been only four months since i purchased the tv. Suddenly there has been faults in the remote. Battery in the remote is drained and i purchased a new battery as the instruction given by your service engineer and it stayed for only...

There is a pink line on my galaxy s7 edge display.

This issue popped up a few days ago like 5 months after i replaced my broken display at an authorised samsung care at nigdi, pune.
Did they gave me an defective display??
I mean i paid the full price of the display..
Defective display is a manufacturing defect..

It is a generic issue and a free replacement must be provided.

If...

I have recd msg from samsung that my mobile is approved under one time screen replacement offer.
Complaint date : 30/09/2017
Job no. : [protected]
Model : sm-g930fzduins
Service centre : prestine electronics & solutions

But from past 15 days, service centre is not handing over the mobile to me stating, they have not recd approval from company....

I bought a samsung juicer mixer grinder
Cost of the product was 4200. A man that was selling the product told me tht he is from the company and he have to go to his home (Bihar) that is why he wanted to sell this on the half price. And the sold this to me in 1300. When i brought this he showed me that the mixy is working well by swiching it on. And after few days when i opened the product nd swiched it on its not working at all. I...

Had lodged complaint regarding refrigerator not working on 27th but that complaint has been closed without any resolution. Your customer care is pathetic your services are pathetic n your products r also pathetic.. N let me tell u that the way u guys are responding will kill your brand soon.. It's been more than 10 days that refrigerator is not working followed instructions also told by ur executive on my very 1st call to ur care... It's...

I went to samsung authorized service center in dadar (East) to repair my samsung galaxy note 2. Its sim card slot was broken and needed replacement. Service center representative told me that they needed to replace the motherboard and charges would be rs.10000. When i googled around, i found out that sim card and memory card slots are placed on a single chip which can be detached from the motherboard and replaced easily. When i told this...

Registered complain before one month complain no is [protected]. But still date no solution, every time when i contact to cstmr care they tell that engineer will visit my place but still date no one visited no update received. Complan issues are 1. Nouse in left side 2. Excess ice formation in freezer 3. Not cooling properly. My problem has been increasing day by day and finally due to excess ice formation the door of freezer has been broken...

My galaxy j7 display broke in july 17 which i got replaced in samsung service center in indira nagar, bangalore after paying 4400 rs. They gave a warranty of 3 months on the repair. This month my phone’s display stopped working suddenly. There was no external damage/crack at all on the screen. As it was in the warranty period of 3 months, i took my phone to the service center. They said they will replace it free of cost as there was no...

-i purchased one samsung galaxy j7-black mobile from poorvika mobiles private ltd., vide bill no: serial no. Of invoice : gsi / till / 336. The configuration of the mobile follows :
Platform os android 5.1 (Lollipop), upgradable to 6.0.1 (Marshmallow)
Chipset, qualcomm msm8939 snapdragon 615 exynos 7580 octa
Cpu octa-core (4x1.4 ghz cortex-a53 & 4x1.0 ghz cortex-a53)
Octa-core 1.5 ghz cortex-a53 gpu adreno 405...

Old ref.numbers-[protected] & [protected]
Today again we faced same issues. I am working in Kuwait and I will be coming to India on 15th Nov-2017 for this issue.
Today 3rd time washing after 2nd repair (first 2 times washing was ok), minimum washing time (35min) used and from 8 min again going back to 17 min (2 times) & 3rd time from 8min again going back to ub and keep blinking.
Sir we are totally upset with this Samsung...

Samsung india — samsung s7 edge screen replacement

I have enquired the samsung dealer about the cost of samsung s7 edge screen replacement and it was mentioned that 10700 rupees will charged by samsung center and when i went to samsung service center in secunderabd (Tarnaka) they are demanding of 15000+service charges.

Need you help to understand why it was huge difference in cost and samsung is cheating the...