Samsung India Complaints & Reviews

Hi myself naveen

My complaint number is [protected]
And [protected]

The service provider is not responding and giving wrong guidance.
Since past. 3 day's i have been calling customer service and giving several times.

Last time i repaired on 22 september 2017 and i payed around 6000 and technical person did temporarily and left but still problem not yet solved previous required number...

Bed exprince from service centre of south extension branch dear sir i purchase a moblie phone j5 last year it under warantyyour service centre excutive told me there is water inside a phone it not come under warenty isaid ok you just repair they first give me estimate 2300 when igo to collect my phone after 15 day they charge me 2500+2% cerdit card pay ment total i paid 27120invoice nomcqrs[protected] after 20 day my phone atomatically shut...

Samsung galaxy j5 mobile. Imie nos - 359593/07/528731/9 and 359594/07/528731/7. Defect - sufficient storage space not available - mails not coming. It was told by the service center at velachery, chennai that there was software problem and it was rectified by them first time. Again the same defect was noticed and i had to go the service center second time. They rectified the defect again. Now the same defect is noticed. I think that there...

Dear team samsung

This is in regards to my samsung s7 edge which is few months old.
I have been quite loyal to your brand and expect a favour this time.
Thr was no screen replacement offer when i bought it but i was hoping if any exception can be made.
Also initially my phone battery use to last for more than a day and now it discharges in few hours only.
Request you to kindly help me with that too,...

Hello i m continuing with samsung product since long period of time but this time i had experienced a worst and very bad response from the executives and manager of samsung service center situated at hariniwas circle thane, as i had purchased a samsung tab a 3 months before and my charger is not working properly it takes 10 to 12 hours to charge the tab and still i get 30 to 40 % of charging also if i move the product during charging it activates...

I have purchased a Samsung printer with the trust that it would provide services within 48 hours of complain. The printer got problem within 6 month and it is under warranty . When I called the customer care they have continuously postponed the date and when I requested for refund there is no reply from the company once complain was placed 2 months ago the engineer did not even touch the product and said its working fine . after that the...

Hi
I purchased samsung galaxy s7 edge last year on[protected] after that few days ago my s7 edge screen broken. Then the people at service center said i need to pay screen cost + service charge approx rs-16000
So why do i have to pay service charge? Total 16k only for screen replacement is it worth it?
Generally other phone screen replacement cost is about rs - 5k-6k but for s7 edge 16k is too expensive....

Hello sir
I purchased new samsung mobile note 8 on 26 september 2017 from a samsung dealer at ahmedgarh (Punjab)-148021
At the time when i visited to samsung store samsung promoter boy tell me about the offers of free wireless charger and screen protection scheme (By paying rs 999 at the time of service).
I liked samsung offers and new note 8 so i decided to buy this phone.
Same day i purchased it with attached...

I have a samsung galaxy j5 phone which warranty over on 30th sept 2017.
Yesterday when i open my back cover of the phone for sim replacement i found the battery swelled. I contacted samsung customer care but they told me after warranty no part can be replaced by company. Here ids one question to be asked to samsung, the battery swelled only in one month or it take more time.
If the battery damaged gradually it means the battery...

Hi team,

Last week i purchased samsung fridge and we informed them it is giving high sound in the back on the very first day but no one from samsung has visited to our home for 1 week. Below are the fridge details. Once they came and opened the fridge, there is damage to the pipe inside and they are saying its rat cut but there are no rats in my home. This is very bad experience from samsung. Please find the attached photos.br...

Dear concern,
Earlier also i have requested for solution of my complain no [protected]. After that
One person has visited my home from samsung today but unable to give any solution. As he was not having any information regarding the availability of parts broken in service center. He is asking me to wait for another 20days for the solution which is really not acceptable at any means. My defrost button and freezer door needs...

Please be informed that i bought a samsung mobile metro 350 on 25th october 2017 from najafgarh delhi (Archit communications), which went blank after hardly 4 days o[censored]se and when i approached the seller i was advised to be in touch with the service centre of samsung who eventually directed me to hcl services ltd situated at c-5, 1st floor, main road, janakpuri, delhi - 110058.
This service centre advised me to come the next day and...

My name is sajal garg and i bought samsung galaxy s8 mobile on 15th july 2017 using hdfc credit card because there was cash back offer of rs. 3000.

I registered with the same hdfc credit card which was used for purchase with samsung pay as per the t&c's.

It's been more than 90days, since then, but neither did i receive any confirmation from hdfc on my cashback, nor did i received it until now.

When...

I had purchased a note 8 in which i am facing issue in charging phone, contact list opening etc from the the beginning but no service centre including ceo department is giving any resolution rather than taking extension from last 15days. Samsung claims high charging which is slowest charging phone on the earth. Battery drainage etc is the bigest issue.

It may happen but level of taking care of problem arrived is worst. Whenever...

I have purchased a 49 inch led tv with model number mu 6470, this led has a smart card support with airtel. I have purchased a cam card from airtel and the same was installed in sep'17, however from 30-oct-17 i am not able to view the channels in my tv and post i got the same checked by the airtel digital tv team i was informed their is an issue with the cam card slot of my tv and it needs to be checked by the samsung team. I have registered...

I bought printer on 19/09/2017. Model no.- scx-47021s s/n z8t2b8kj7c00bp.
My complaint is about paper again and again gets jammed inside printer untill i remove and reinserte the toner. It is happening regularly. Im getting very disturbed by this problem. Kindly solve it as soon as possible.

My name is gurinder singh
Address - 592, vishwakarma puri, street no1, gill road, ludhiana, punjab (India)
Contact...

Dear sir/madam,

Good day!!

I have already lodge complaint against them and also i received call from samsung head office and disclose all my concern to them and they advise me i will be getting my money back and just need to visit the samsung service center but today when i visit they service center manager said we will not be refunding any amount which was shocking even though i told him i have recording with...

I had lodged a complaint iro my samsung refrigerator, purchased by me on 26.12.14, at a cost of rs.65000.00, at your toll free number vide service request number - [protected]. The problem was that the refrigerator had stopped cooling completely. Your service technician mr ashok (Contact no. [protected]) made a visit to attend to the complaint on 21st oct’17. He informed us that a certain part had become faulty and would need to be replaced....

I purchased a 43 inches tv, model no. Ua43k5300 from vijay sales, linking road store on 29th october 2017. The tv which was delivered the next day at my residence came in a faded torn crumpled packing. On installation, the technician realized that it was faulty and the display was a merged picture. He took away the tv.
The next day after a lot of follow up another tv was delivered. Today we are again facing issues with the tv. The...

Dear sir/madam,

This is to bring to your notice that i am a very loyal customer of samsung and have been using almost every gadget of samsung for past 10 years.

But this time felt like cheated and harassed for the very first time by samsung mobile unit. The story goes like this:

I pre-booked samsung note-7 last year in the month of august as i was so very excited about the phone and was already...