Samsung India Complaints & Reviews

Dear winner: vinay shrivastav

Delivery details from samsung company promotion
You are welcome to the (Samsung company promotion) we have received your email regarding your claims requirement, and it was acknowledged. Note. This continental draw was drawn from three continents, uk, europe, and asia. And your mobile number happens to be the lucky mobile number that won the jackpot of this year edition 2017.
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Dear team,

I have purchased a samsung j7 max gold mobile on 06/08/2017 at lulu mall, kochi, after 2 month usage charger adapter not working while calling on customer care they are telling, kindly visit nearest service center, while i'm visiting at samsung store mobile also i will kept samsung store 15 days what services you're provide i can't keep my mobile at your store, i don't have any alternative handset, i will not...

I have bought a new mobile phone samsung galaxy j7 pro on[protected]. But i am not satisfied with its performance. Its touch is not smooth. Its screen becomes blurred on the left side when we lock it. Its audio quality is also not good. I have already visited the service centre two times and also registered my complaint on the toll free number of company. But no one is listening to my problem. I want my money back. Kindly solve my problem....

I have bought a tv from dubai with international warranty in 2014. Tv model - ua 40d 5500rrxzn. The speakes are gone last year and i have raised at the call center and paid 3k additional charges for import ed tv. I am. Okay with it. Now on 14th sep, i have registered a complaint for mother board fault (Which samsung engineer said) and req. No -[protected]. Now they say the parts are not available in india and the tv should be scrapped. What...

The service center with address smart teleservices, patamata, near nirmala convent, vijayawada - 520 010, phone:[protected] asked me rs.200 for an estimation. My samsung s8 fell and the screen was broken. They made me sit in the service center for 1 hour to take the device for repair and at last no one responded and i was sitting in the center like fool. Is this the way you behave with your customers? This is absolutely ridiculous. I paid...

Hi.. I arunesh mishra using samsung house hold product form last 14 years. From last 10 days i have raised issue as my washing machine is not working as cable not working.

And i have told come with cable they told first you have to pay service charge than only we can come with the cable.

I have told samsung guy will pay all service charges and cable charges at the same time but they denied.

Your...

My bill number is [protected] i submitted my mobile in thane sarvice center in 13/10/2017. Mobile already replied but they waiting for approval (Approval for one time replacement screen) 1 st approval cancel bez they told me samsung company not informed us about id proff needed for approval. If company lonch any offers so why samsung company not informed to service center i have record of one staff...

My name is rahul abhange i have purchased samsung 40" led on 18.08.2017. Yesterday while i was watching a programme on screen the led got off by itself. It's hardly 2months what the hell is wrong??.. I was told a technician will visit in the morning.. I have taken leave so that the led issue is sorted but there is no response until now.. My complaint no.[protected]... I want someone to visit by place in the next one hour.. Or else i wil contact...

Dear samsung
3rd time went to service station after your executive make many call and request but today again no satisfaction given me by your team i took leave from my office specially for my tablate but gate keeper was not allowing anyone to go inside according to me i think there is no checking is making by your asm, tsm and all,

Many customer was getting away from your services now i also making this samsung tablate...

I have purchased mobile samsung edge 7 on 15.10.2017.
Serial no. Rz8h90b4qze ([protected])

The company is claiming the mobile is water resistance in the rain, shower or the pool for up to 30 minutes in a depth of 1.5 m or below is false.

The water entered in the mobile with in 15 seconds when my wife put the shorts of my son in a bucket carrying water. Its display and front camera is not working. br...

This the ref of complaint no - [protected] on october 10 th lodged to samsung customer carei have purchased a samsung smart tv on august and i have been complaining about manufacturing fault and requested for replacement. I received almost 50 calls from samsung where every one explaining me about the rules and regulation. I believe that i approached to samsung for replacement rather company suppose offer me the same. But i spoke to many times...

We bought a samsung double door refrigerator 10 yrs back. Off late it hasn't been maintaining the required temperature and keeps fluctuating a lot and makes a whirring sound. Few technicians visited to repair it but the problem still persists.
We need someone experienced to fix this problem for us. It's been two months we need help as soon as pos....

I bought a samsungac (Ar18hv5nfwkn) for rs 45000. Invoice no: jh/cr14/3776 on may 8th 2014. After completing of one year 8 days (May 16th 2015). I had the first major problem with this product. The service engineer reported that the main pcb of outdoor had to be replaced and back to home on june 24th 2015 with the bill of 10, 622 rs. I had paid
Rs 6000 amount. Again after on 25-2-17 i had the same problem with this product. On[protected]....

2 months back after update the phone started to reboot frequently, so much that i could not even use it.
After sometime it started showing "emmc failed" while rebooting and failed to reboot.
Till now its impossible to use this phone.
Even after keeping device with utmost care if device can get damaged by an update what is the use of buying such high end and flagship devices.
Shoud i approach consumer court...

I gave my phone to service centre for repairing home key but they exchange my parts and now my phone is completely dead but they denied to repair it. I also called customer service but they could not help me my reference no is [protected] and bill no is [protected]. I want my phone back with repairing or refund my money. Otherwise i will consult with consumer forum....

Dear SAMSUNG,

I purchased a SAMSUNG LED TV UA32J4003ARLXL OA4B3PAG803355 on the name of my mother Mrs. Madhuri Devi on 31/10/2015.

On 22/10/2017 i called customer care and requested to send the service engineer to fix my TV and customer care agent (SHE) successfully registered the request and asked for convenient time or what time i would be available then i told her that pls send him between 10AM to 12PM and...

To
The respected sir,

My name is k. Praveen kumar from hyderabad. I am using samsung galaxy on 7 from last november 2016. After using some days my nephew dropped a keychain on mobile it occurs a mild crack in top right side of the mobile. Still handset working very well till date.

Two days back suddenly it was stopped working. Later i came to know that it was battery problem. Today on[protected] i...

Please check my record for mob. No. [protected], faced worst complaint solution for installation of 40' led tv from your side. Details of tv may be searched from my registered mobile no. Details. May i know that corner stand may be provided instead of wall mount stand as free at the time of installation?, customer care most worst experience in my 52 years of life....

Respected sir,

I am going through extreme humiliation by your service center network people here. The case is as follows:
I bought one refrigerator of samsung back in 2012 – now its compressor is not functional anymore and i logged a complaint with your customer case (# ref complaint no. [protected]). Since it is being so long since i bought this item, i have misplaced by purchase bill. I mentioned this to the customer...

Sir,
I am totally disappointed by the service provided by you. My refrigerator being model no. 0450 rt24m is not working since last two months, aaccordingly i have put a complain against it over phone, one engineer came and changed a capsule fuse but it doesn't work, again we called and again a mechanic came, changed the motherboard, but that too gone in vain, on last 16th oct we gave a complain but till date we didn't get any response...