Samsung India Complaints & Reviews

Sir, i'm using samsung phones for the last 12 yrs. Recently i bought a samsung j7 pro worth 21000 from a qrs outlet sreekaryam, trivandrum, kerala, on the 8th of oct 2017 night 21:35 hrs for my mom. From the very next day itself she started complaining about its display, that its not clear, that a bluish tint like display is appearing, assuming that being an aged lady she might have changed the settings unknowingly, i asked her to produce...

I am a loyal samsung customer and have been using your products for few years now. However recently i am facing trouble with one of my purchases.
I bought samsung refrigerator with following details:
Date of purchase[protected]
Document no[protected]
Ref no - sam-253ltr - rt28k3723ut/h
Dealer - techno kart india ltd, mi road, jaipur

I have been facing major manufacturing defects since the...

I bought this washing machine from croma. After wash see holes in ckitges - any type like napkins undergarments tees. Tried withbrand bew clothes, same issue. Complained in september and samsund local took for repairs and said minir adjustments needed and brought back. See same issues, technician came again took pictures if torn clothes. Defective machine-agitator. Not getting proper reply on next action. Must have ruined clothes over usd.800...

I have purchased samsung refrigerator from m/s shah sons, chennai in the year 2016. (June'2016)

I have been transferred from chennai to mangalore on 09/08/2017. I am using the refrigerator in mangalore from 10/08/17 onwards in mangalore.

For the last 20 days, water is coming from fridge. Informed that i have to pay rs 4613/- towards replacement of pcb and sensor.
This is technical defect of fridge due...

My samsung mobile a5 2016 is dead due to battery problem. This problem's complaint is share with you then i received the call from your side, he said i got the call from someone and solve my complaint with good response but after that i have not recieved any single call from yourside. I felt too angry on the samsung company.
Regards
Manpreet singh
[protected]...

Writing this out of sheer frustration & tiny amount of hope. I, very unfortunately, purchased a samsung galaxy s7 edge from samsung estore in may.

Order id:[protected]. The method of payment was emi via hdfc credit card. This was bought under the 10000 cashback scheme. According to the terms and conditions, i should have received a cashback of 10k after payment of 2nd emi. I am yet to receive the cashback.

When...

My handset restarts on its own whenever i use to call so i have submitted my handset to your samsung service centre at yamunanagar, haryana. They returned my handset after 3days saying that there was some dirt in the charging point which has been rectified and phone is working fine now.

But when i received my handset back from the centre its screen and glass guard was broken which shows the carefree attitude of the centre and...

Hi,

I ashwini. S has purchased a samsung galaxy on 8 mobile phone worth rs.12090 through amazon online shopping which was delivered on august 20, 2017. After a week, i had experienced many issues which are listed below.

1. Battery problem:
It took more than 7 hours to reach 70% and has not charged to 100% evena time.

2. There appears a blur screen when we turn on the screen.
br...

R/sir,
I had complained to your service center on 27.09.2017. As my washing machine was not working. On the same day technician came and told told that there is problem in control panel. He said i have to take it repair center and it will cost me rs.2850. I agreed and he took it away. On 29.09.2017 he came and said that it is repaired so i gave him the money. After one hour we wanted to wash the cloths so when we on it, the power...

I purchased a galaxy s8 from dubai in april i have been a fan of the s series right from the s2 and have used all the devices. Today morning my s8 suddenly stopped working completely for no specific reason. I approached the service center but they were very rude and said that as the phone is from dubai and we would not accept it please contact the customer service. After speaking to the customer service agent supruti who was least bothered...

While ordering the mobile the they mentioned the delivery date as "with in 2 business days". I ordered the samsung j 7 pro mobile on 11-oct-2017. But still now they didn't deliver the item. I called the samsung customer support for the complaint register. But they said their customer terms and conditions. And they can display the fake information about the products as per their terms.

Having the terms and conditions to display...

Hello team, i had purchased a samsung phone from samsung via https://shop.samsung.com on 21st september through icici credit card emi for rs. 67, 900/-and canceled the order on 22nd september. Against cancellation they have initiated a refund of inr 59555.09 /- only instead of inr 67900/- (By [protected]@savex.in) on 27 september 2017 against the order[protected]. When checked with samsung to refund remaining amount, they said it will take...

I bought a samsung s7edge mobile on march 2017 and from past few day my display has a black thin line and the mobile is blinking. There was no phycical damage or the mobile did not fall in water nor fell down suddnly the issue started. I took it to a service center near by the r asking me 14000rs for the display i just bought the mobile for 54500rs and they r telling me that the warrenty will not claim this just #. I want a replacement for...

I am having pink line on my galaxy s7 edge display. Since 2 month after an update and i thought its a software issue anc can be solved in next bug update but unforunately i didntnot contact the service centre and now when i contacted the service centre my cell was out of warrenty and they asked for charge as the screen has to be replaced.
And then i came to now from them that every day we are replacing the screen for the same problem.....

I bought samsung smartphone model c7 pro through samsung e-shop. As per the product description, insurance worth 1800 is free & also free never mind offer are applied. I have received the product 2 weeks back, but still i did not receive the insurance details.

I tried contacting the samsung customer care & i was advised to send email to support team as they dont have the visibility to check the insurance details.
br...

Sir/ma'am,

This is in furtherance to the complaint number [protected] which i had registered with the customer care executive for my phone samsung galaxy s7 edge.

Today i received a call from the customer care executive which was in pursuance of my previous numerous calls to escalate the issue being faced.

On receiving the call i had presumed there is a solution to my problem and all the harassment...

This is very sad to know that a company like samsung is treating customers like this.
I had a pink line running through my display on march 2017. I went to the service center and they repared the display under warranty. 6 months later in sept the same problem cropped up again. This time they want me to pay. I have only one question whats the gurantee that this wont happen again... The device, as confirmed by the representatives, has...

My mobile screen is broken... I changed my display 2 months back.. They said tey are guaranteed for 3 months... But now they are not changing my screen even though my display is yet working.. I am rishakarim.. Ph:[protected]. Pls do help me in my screen replacement... I am ready to pay till rs2000... I ve just payed 14200rs 2 months back... Pls do consider...

Today I got a call from one of the executive and he says the decision is already made by the management.It cant be changed .Then why is a consumer complaint cell created if we have to follow the commands of the Samsung management who without speaking to the customer make decessions. on the basis of false allegations.

They do not want to speak to the manager of the place who has seen my phone in working condition.They do not...

Sir,
I have also purchased samsung refrigerator "rt39k5458sl" on 27-jan-2017 which is still under warranty.

Yesterday while cleaning the shelf it brooked into very small thousand pieces.

Yes you are correct this is due to poor quality of glass. Any good quality glass can not broke while removing from the shelf.

I had locked the complaint. Lets see what they say...

Nitin aggarwalbr...