Samsung India Complaints & Reviews

Sir,
I have also purchased samsung refrigerator "rt39k5458sl" on 27-jan-2017 which is still under warranty.

Yesterday while cleaning the shelf it brooked into very small thousand pieces.

Yes you are correct this is due to poor quality of glass. Any good quality glass can not broke while removing from the shelf.

I had locked the complaint. Lets see what they say...

Nitin aggarwalbr...

Dear sir,
I purchased a refrigerator, model rr19m2823rz on dated 22/02/17 but dealer sold me a second refrigerator.
Now it has totally out of functional having a lot of problems like oil leakage, gas leakage, cooling, etc..
Complain to service center but not ready to change the same, please help me and ask your team to change it asap, they are saying we can change it if it has a terrible problem so please do let me what...

I am really upset to say that i purchased a new galaxy note8 mobile on 4th oct 2017 from reliance digital store at malleswaram, bangalore and as per the offer i was suppose to get a wireless charger. When i did not receive the same even after 10 days i raised a request to you my galaxy team. Very conveniently they had the audacity to say that this can't be extended because of sim change in the phone after activation. This was never told to...

I bought samsung galaxy j7 prime on april 2017 from coimbatore poorvika showroom for rs.15999/-. After just using 5 months now the display is not working. I approached samsung service point for replacement but they estimated r. S 6000/- for display replacement. Its just disgusting me that i have just used 5 months and now i have to pay again for the display.in fact warranty is available still your technical persons asking display replacement...

Dear sir,
Samsung tv model no.32m5570 was bought on 5oct.2017 for rs.39000 from samsung brand shop, shimla (Hp). Product was demonstrated on 6 oct.in evening, service engineer left my home at 8 pm keeping the tv in running condition which was switched off by me at 10pm before sleep. Next morning on 7 oct. Tv did not turn on when switched on. Service engineer from samsung centre attended complaint same day in evening. He also failed...

I bought one samsung j7 max in the month of september 6th' 2017. I was very much happy with the phone but unfortunately 3 days back my phone was completely blank & i visited your noida sector 2 branch service center. I submitted my phone to them for the repair under warranty. They said we will call u tomorrow if we found any issue with the product or you can call us on sunday at 2 pm for the confirmation of phone ready or not, but i could't...

Hello team,
I had baught samsung s7 edge from sales india ahmedabad. I had lots of issue regarding phone so i went to service centre b2x service centre, s g highway ahmedabad. Hanging and network issue of my phone. Since 1 month phone had already serviced 6 times but they not giving proper answer and solution totally pathetic service experiance. Even i had done so much complaint but still no proper solution. There is so much business...

Sir, my samsung galaxy grand2 mobile is given to repair with sv problem. Initially asked me it will ready on 03.10.2017. Later on asked me to come on 11.10.17, but till 7.00 pm of 13.10.17 my order was not forwarded. Upon query insulted me, avoiding to provide proper, expedite service, still not given. I am depriving from use of cell phone. Plse action....

Due to dust in camera of my j7 mobile. And its having warranty period but when i went to samsung customer care at aurangabad maharashtra india i have face so many problem such as the employee of cc tell me that they will not give guaranti of mobile it will be damages while repiring the mobile. Ingact my problem is very small i. E inrespect of dust on camera glass. As well as they told me that samsung have not use god metaril. Gence please...

We purchased the samsung side by side refrigerator on 28th sept, 17 and got the delivery on 9th oct, 17. Since then no one from samsung has come to give the demo. I called the customer care on 12th oct, requesting for a demo, and i was assured that the executive will come to my place within 24 to 48 hrs. No one came. I again called customer care on 14th oct i. E. Yesterday afternoon around 3pm and again i was told that the executive will...

I have purchased j7 problem 2oct 2017 and it got started hanging n heating to an extent where it becomes unusable.
I tried resething it thrice and again same result.
I visited samsung service centre three times and they're saying the same that they cannot replace it at any cost becauwe it's showing hanging not heating. And said hanging pe doa nahein banta.
And then i called samsung toll free number and they said co -...

Worst service and worst service office staff

Tv got delivered on 7th oct’17 and technician came to give demo the next day, he installed the system and did not give demo. He said you should have dish connection to give demo.
Later tv should connect to my phone and i had issue in connecting and i logged 2 complaints for the same issue [protected] and [protected] but pathetic is no resolution as on date. Based on the...

Dear team,

I am from agra. My complaint is that i bought samsung refrigirator last year in the month of june. Hence its one year 3 months old approximately. But the gas has been leaked in this time interval itself. Dont know from where. The person who came also took 1000rs in cash. And said will come tomorrow to refill the gas. Isn't it ridiculous that in such a small span of time the product gas is leaked out and i have to...

Hi

I’ve placed an order for the note 8 device on the 8th of oct 2017 from samsung online shop. It was stated that the device will be delivered in 2 to 4 days. Its been more than a week now, and it hasn’t been delivered yet. Called up customer care and was told i will have to work this with fedex as samsung has shipped the order and their work is done. Tried getting cancellation details on chat with customer support and...

Dear team, i have give my sumsung led tv 40 j5100 to local service center for repair on 19 jul 17 with advance rs. 4000. They said tv wouldn't be repair due to they couldn't be arrange part and requested to take return with advance amount. I have self arranged same part and said for just install it. They were agreed but after installed it demanding rs. 1100 as service charged. It's totally proud thing because they not intimated before as...

I bought the samsung 32k4300 series smart tv for rs 34000 on 23/12/2016 from reliance digital. I trusted the samsung and its warranty service so much that all appliances including refrigerator, ac, phones, tv, etc., belongs to samsung brand. My tv got cracked from inside without any external visible cracks on 10/10/2017. I conveyed the same to the samsung service center and the technician came to my home for the inspection. He concluded that...

When the service department and service technicians do not satisfactorily "resolve" your under warranty product complaints, you have left with no option but to raise it where it matters.

Invoice no. Bd3457/17-18
Dt. 08/07/2017
Mahavir electronics
Bibwewadi, pune
[protected]
Samsung refrigerator 212 ltrs
Sam ref number rr22m274yu2/nl/2017
Approval code cs[protected]
br...

Hi,

I went to services my mobile phone samsung z1 on[protected], the customer cre executive said, your phone charging port is damage need to replace it will take two days means[protected] i will get my phone. I want[protected] to collect my phone, they said that was not yet repaired another more time needed. After that i received on msg the repair of your samsung product has been completed, ready for delivery. Today i went...

My microwave is in non-working stage from last few days. I have tried to put a service request through the toll free numbers[protected], [protected], [protected] &[protected] many a times. The toll free numbers never get connected even after multiple attempts. Only once it got connected but the executive didn't respond at all. I called the authorized dealer from whom i bought the microwave. They were not even ready to listen my problem,...

I posted a complaint on oct 10, 2017 regarding my samsung s7 edge pink line issue, and an executive (Ankit singh ph:[protected] from samsung mobiles india called me to resolve my problem and assured me within few hours i will get another call from someone who could actually fix my issue. I got a call after 2 days from another executive (Pradeep kumar, ph:[protected] ext:- 9680) and he told me to visit samsung service center and call...