Samsung India Complaints & Reviews

Hi, i hope this reach to the executive s of samsung, i had bought a refrigerator on 5th sep 2015, in the first year itself it started giving us trouble and stopped cooling, engineer came from dwarka, repaired and it worked fine for another 12 months, now same problem surfaced again, there seems to be issue with the unit have been sold and the engineer coming to repair is also making fool of me, i hope you understand the issue and do something...

The mobile i ordered was delivered on 16th oct. Since it is getting heated often, i wanted replacement. A technician was sent and later there was no information regarding the replacement.. The technicians were sent twice when i requested for replacement again, but the mobile was not replaced. Now i asked for replacement and again i was told that a technician would be sent. But no proper actions are being taken. If this mobile can't be replaced...

There is huge gap while closing / inserting the vegetable tray as clear in the attached images. I originally planned to buy a simple refrigerator but paid rs. 10, 000 extra just for technology and aesthetic appeal of the samsung refrigerators.

But to my disappoint and utter harassment, i found vegetable tray completely out of alignment and not fitting properly showing huge gap. I even called the person from the shop from where...

Never buy products from samsung.

Here i am discussing the problem.
On[protected] date i had purchased the led that was on my b'day.
But unfortunately that was my wrong decision to purchase from samsung electronic. Within one week the led failures. Then i raised new led instead of faulty led.
But after 1 month and 24 days they simply just gave me a check (Refunding). During this mentioned period i had made...

Worst service samsung
Not recommend to any body to buy samsung
Complain no [protected] dated 28/09/2017
Still pending
Got a number ravi engineer ([protected])
He will come and ratified the problem but not came from 30 days
And today i called ur coustomer care previous complain is closed with out doing any thing
And coustomer care has not seen that why it is not ratified
Big zero samsung...

Hi,
Myself dipankar chakraborty, i ordered samsung galaxy on 8 as on 6.10.17 in amazon, finally they deliverd on 11.10.17 after the cash payment of rs.11990/- they give me the phone. But the phone is not open i had complaint in amazon they send a technician also, the technician say's that for technical fault phone is not open & he give me a slip, he confirmed that it will be refund witheen 5-7 days. I had submited all the refund detailsbr...

Hi, i have ordered a samsung j7 prime (32 gb variant) on 30-aug-2017 and the product is delivered to me on 16-sep-2017. The product i received is of 16gb variant and the product was not working properly (Very much hanging issue). Attached files contains the description and the invoice copy.

I have taken the phone to samsung service center and they told the hanging is some hardware issue. I will not expect for a new phone to...

Worst service ever. Have bought samsung j7 pro with one time screen replacement offer. Suddenly after 10 days the screen had black spots. Neither it was fallen or pressed for a longtime. When taken to service center jayanagar bangalore branch, they denied for warrenty and said they need 7 working days to get approval for one time screen replacmnt claim. Later i was told for that offer i need to pay 990rs.. When we askd why to pay as it was...

Hi,
I have opened a service request with samsung for a problem in my washing machine since last 4 days. However, there hasn't been any progress on it. The technician's phone number sent to me doesn't exist.
Calling customer care gives me the same standard response every time that it will happen today and apparently customer service reps can't do anything more than sending a reminder to local service centers.
This is...

Sir,
I am using samsung mobile model no-a5-2016 my problem with to the
Phone issue is.
With to the smart tv with mobile is not conneting of sharing not connect with each together.
So kindly arrange to how my mobile device can be with sansung smart tv.
How make it easy to connect with smart tv.
Please resolve it problems.
Also please reply me soon as possible...

I, have been a long time and a loyal customer of samsung company from last 2 decades from phones, ac to fridge everything at my home is of samsung, but my recent experience with a premium top-end smartphone s7 edge has really spoiled the image and trust over samsung. My issue is with my s7 edge which was damaged with few splashes of rain water.
Last week there was heavy rainfall in our area. I &my wife we both were carrying our samsung...

I have given my samsung note 5 phone for service at saravana electronics madurai tn to replace my lcd screen on 17th oct 2017. They promised to return my phone in 5 days but it's been more than 10 days, i have not received it yet. The phone number they gave me in the invoice[protected] is not working for checking the status. Neither the samsung customer care representatives responded me properly. One guy even talked rudely and cut the call....

Have purchased samsung on7 pro mobile on dt.12/05/2017 from online site i. E. Amazon. My mobile device alongwith adaptor is under warranty. My device details are as under :-
Samsung mobile model no. - sm-g600fy
Samsung mobile serial no. - rz8j30fvx0d
Samsung mobile imei 1 - [protected]/01
Samsung mobile imei 2 - [protected]/01

Samsung mobile adaptor no. Eta0u84iwe
Samsung mobile adaptor...

I have a samsung plasma tv. I logged a complaint at samsung customer care service request no. [protected] for its faulty panel on 27 sep 2017. The call was attended and after a few days my television was taken for repair. They informed that the part has been ordered and it will soon be received. The story continued and diwali passed.

Then one fine day i received a call that i need to furnish the amc documents. I had got my amc...

Dear sir/madam,

Samsung define to provide warranty due to tv is out of india. And totd that repair on chargeable basis.
We have looged three complaint. Samsung team checked the tv and assured that tv will be repaired in 7000 rupees for repair and we have already given 50 advance payment to your service center. But yet tv not repaired.

Please refer the samsung complaints as follows

Samsung...

Dear sir,

I have purchased samsung 256lts fridge on 22/5/2017 in goa, within the warranty period fridge got burnt on 10th october morning around 4:00 am, i have placed complaint through my dealer sai krupa electronics, corlim-molar goa. Samsung technician has attended the complaint and not given any report on burnt fridge, everything is verbal. Since i am a valuable customer of samsung request you to attend my complaint and...

Dear sir i have purchas c9 pro actually some week after my phone broken display we have to goes to service center and replacement my display care executive is very sameless nd no response so plz kindly reply me nd make my cell. Care executive tell me 15days repare ur phone but 20 days later dont repare my cell
Care add mangal tower kaanta toli chowk old hb road ranchi pin-834001...

This is in relation to a samsung smart watch/ samsung gear purchased in feb'17. My device gave up few days back and i had given it to the samsung servoce centre at girish park, kolkata. On checking the device they aaid it has battery problem and i was told it would take approx. 10 days for it to be workable again.

After 20 days i. E. Today i again called to service centre to hear that it would take another 15 days for it to...

Hi my name is daood abdul my contact nbr is [protected]\ i visited samsung service center panjim. I had problem with my handset display. I visited on 21st october @11.58pm. Service center denied to take my phone explaining it have a physical damage. So i called toll free nbr[protected] and explained the problem. But yet no calls or mails. Received regarding my problem. The customer executive and informed me that your problem will b solved...

Hi,
I am a proud owner of samsung electronics products since 6 years and in that same period i bought a samsung washing machine (Model no. Wa88vpkeh/xtl) which is not working now as the wire harness is damaged. I have submitted repeated complaints on the toll free number and all they say is they have forwarded the complaint to my nearest service centre so the technician will call you asap but this is not happening as i am not getting...