Samsung India Complaints & Reviews

Dear,

Highly dissapointed by the service provided by m. G.. Ezone 6 d. A. V school buidling, yusuf sarai new delhi, gstin 07aanfm7831l1zp

I have purchased samsung mwo mc32j7035ck microwave on 22-oct-2017.

First delivery was late. Then when i got my product they have sent the wrong accessories.

I have called numerous times but no one picks up phone or respond.

Look...

I had registered a complaint on 19th oct for my refrigerator (Request no. [protected]) and after calling 2-4 times 1 technician came on 22nd oct and said that issue is with gas so someone will visit on 23rd oct evening and fill that. But since, 23rd oct till today every day i am calling customer care 2-3 times and getting fake commitment that person will visit today and get the gas filled. Till today i have called 2 times and no one visited...

Invoice # 1225/17g/s-3311, ww65m224kox/tl. Worst service. Puchased a month ago. Requested for refund. Processed for replacement. My clothes are lying there for a month. Still waiting for replacement. Contacted bajaj electronics refer to service center. Service center refer to company. Complaint # [protected]. Panel board & rubber failure. Brand new....

Sir, my problem is phn is not working properly i have goned to vapi samsung service center the problem is same the phone display black out and back button and fingerprint i have buy on 23 sept 2017 the phn have so much problems coming why they are not replacing my phn i have goned 3 time in care the problem is same plz help me
Gmail id : [protected]@gmail.com
Plz mail me why such problems in samsung phn...

Dear samsung india,

Greetings!!

1. I m samsung user from many years.. But recently i had a very bad experience with ur service for premium mobile.

2. I given my S7 mobile to replace a screen with ur service center. (Bangalore lalbagh road).

3. Where they took 3working days to repair my mobile by saying no screen stock.

4. As per my knowledge if they dont have screen...

After speaking to a customer care regarding my complaint they redirected to Mr. Devakumar Ch, Senior Executive, Customer Experience. Based on the discussion, he asked me to write a mail in detail what had happened and send all the visuals. I communicated with him as per his suggestions, finally, he told me handover my mobile to servicing center on sep 22, 2016 (approximately) and the complaint number is Samsung SM-N920GZDAINS, bearing serial...

I have changed my samsung mobile display. After that, my device network is not working. When i went to service center he told service centre is closed. I traveled very long to give mobile to service. When i explained him. He was using bad words. And there is no respect for the client in samsung service center.

I have never seen such a worst service center manager in my life....

Sir, pink lines have came automatically on my s7 edge display from last week.
My mobile has never fallen or damaged.
I got to know that service centers are not accepting mobile having same issue.
I have seen online the same issue to many users.
It seems to be some manufacturing defect.
My mobile is just 4 months old
Please help
Mob - +91 [protected]
Email - [protected]@gmail.com...

Hi,
This is regarding more than 1 and a half year pending complaint where i had mentioned issues with my led tv.

It has been informed already that i am facing issues with my tv. The samsung headoffice has acknowledged that my complaints have been escalated many a times but still no satisfactory resolution is provided.
The response told by your team keeps on changing every time.

It is to let you...

Dear sir

I ordered wireless charger 24th aug 2017 and my order number is[protected].for any circumstances the product go back to your warehouse on 1st sep 2017. After that i had complained minimum 100 times but there is no any satisfactory answer given to me by your call centre and email.

This is the last time i urge you to provide me the wireless charger immediately as soon as possible.

Thank youbr...

Hi,
I purchased samsung j7 pro mobile on oct 6th 2017. Unfortunately, my screen got damaged in an accident and we visited samsung service center in bangalore old airport road on 11th october to utilize the #nevermind offer for one time screen replacement. They called us on 16th october and informed that mobile is ready for pick up. Once we visited there, then they informed that the offer is not implemented and till then, they are...

Dear sir,

I have being using samsung galaxy s6 edge for close to 2 years now i never had a problem until the recent past. On the 9th of august i got an update from samsung (The ota update) which i do as it is provided by you and i do it for safety, security and phone enhancement. However this time i don't know whether to call it my luck or not things did not turn out to be as the way it should. After the update my sim card...

Sir,

I have bought a samsung s7 edge on december 11th 2016. Yesterday the front screen has cracked and when i approached the service center today for replacing the front screen under inr 999/- one time screen replacement withing one year offer, the service center denied the request. My friends who have bought after me are able to avail to this offer but i am being denied the same.

My experience of the phone...

Some peoples are seling duplicate led tv of samsung they seys that is orignal but give him duplicate led dealers name & address
Davinder jain (Deepu) mobile no [protected]
Kapil babbar mobile no [protected]
Surinder makkar mobile no [protected]
They are sold duplicate samsung led tv price are 32"@9500 40"@14000
Office address
Kapil computer
Behind hotel bahia fort
Bathinda
br...

I bought a samsung galaxy on nxt mobile from flipkart on 14 october 2017 in diwali offer. According to the offer i got free one time screen repair after paying rs.990 just as service charge. But when i went to samsung care, they are saying that it will take 15 days to repair, which is just frustrating cause i don't have such long time. I m fully frustrated with samsung service now. Plz help me to get it repair today...
Name-karan vermabr...

Sir please ensure that some fake call coming from cellular numbers. This company shows mobile offer to everyone for devali offer. This is a fake. And take your name somsung on blame. This offer is samsung mobile is give u devali offer on half rate. These are the mobile numbers [protected], [protected], [protected]. And buildings address is all care enterprises, shop no.1 h no.259, block-b, pkt 3, sec-6, rohini, delhi-85. Pls action against...

I purchased mobile (Model no sm-c701fzddins) from amazon.in on 14.05.2017. On 22.10.2017, my phone became dead. Took to samsung service centre - [protected]- sanchar electronics pvt ltd, ultadanga, kolkata-700054 on 23.10.2017 (Bill no. [protected]), who informed after few hours that mobile had "liquid logged" and thus not covered under warranty and repair cost would be rs 18000/-. This problem as explained by service engineer was not due to...

Dear sir,

I purchased samsung j7 6 in january 17. And it stopped working on 20 oct 17. May be because of cold atmosphere. So i visited ur service center to repair mobile on 23.10.2017. But ur service center refused to give me warranty benefit, they told me that it was water damaged so you will required to pay 3 to 4 thousand. Though it was not true, but i agreed on their statement, because i want my mobile in ok condition....

I purchased samsung on max on dated 17-oct-2017 which was delivered yesterday. Samsung offered 13 mp front camera which is working like 3 mp only.

Worst / duplicate / refurbished handset launched by samsung & offering to the customer along with fake information & taking rs.15900 on each handsets request you to kindly look into the matter & let me know if you need any other clarification from my side so please discuss with...

Dear winner: vinay shrivastav

Delivery details from samsung company promotion
You are welcome to the (Samsung company promotion) we have received your email regarding your claims requirement, and it was acknowledged. Note. This continental draw was drawn from three continents, uk, europe, and asia. And your mobile number happens to be the lucky mobile number that won the jackpot of this year edition 2017.
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