Samsung India Complaints & Reviews

I recently brought the flagship device s8+ due to its stronger 'virtually indestructible' display as advertised by samsung. While i was using the phone i accidentally dropped the phone on a ceramic tile (On the floor) from a height of hardly 2ft. As a precaution i had the phone protected in a case. Yet, the phone's screen cracked at top right corner. The display is working fine. Despite of gorilla glass being scratch resistant, my phone has...

Dear sir

My samsung galaxy j2 was stolent on 07/10/2017 near by sri perumbadur, chennai tamil nadu... My mob imei number [protected], [protected]
And my mob sim number inserted when stolent [protected].. Please kindly take immediate action as soon as possible.. Block the mobile and help me to get back my mobile. My brother number [protected] please contact me...

7 october, 2017.
I received fake call from the no.[protected] regarding free service of ac machine the ladycaller asked my address. She told me for verification of address she needs it. But after
Discussing with my husband. It is understood, it was fake call of different motifs. My phone no which was given to samsung could was different from this number in which she called. Please do collect the information of the above mentioned...

To concerned authority of samsung,

Could you resolve or give a solution to recurring panel problem with one of your samsung tv model (Ua46d6600). As neither your authorized service personnel nor your call center guys are giving a proper response

Tv model: ua46d6600 (3d smart tv)
Bought it on 2012 (Price: 1.35lacs) after 17 months o[censored]sage the panel board had a problem and replaced after spending 35k...

Dear concern,

On[protected] i had purchased a7 2017 from jasmine infinite ltd vadodara raj mahal road. From day 1 i facing eco sound problem from my oopponent's caller. So i visit samsung service centre. They told me to change sim and try. So i changed and try with another sim but same problem raised so again visited and your service provider told me same story to change sim and also they rub brush below side speakers of phone....

I have been using samsung's flagship phone from note 2, then note 3, note 4 and now s7 edge. Problem started from note 4, after an update it refused to boot, as it was out of warranty, had no choice except to sell it for a price of dirt, used it for 15 months. Sold the phone for 4k no wonder the flip cover i had brought for note 4 was for 3.5k. No idea why i went again for samsung and brought s7 edge on 6th september 2016. S7 edge was working...

The after sales service provided by you is pathetic. The amount i have spent is alot and i could have got new product. Completely ignorant and harassing people at machine perfection, vidyaranpura post bangalore. Can't believe samsung don't have there own service center. People are not interested to help and are only after money.
Hope someone takes action on them....

My new samsung mobile purchased 10.5.17 my mobile warrenty 1 year and accessories 6months warranty... My mobile headphone damage in 3 months... It is my fault??? I ask with samsung company.. My headphone not warrenty coverd in 4months.. Diamond harbour (Westbengal) mobile service center any customer product warrenty not coverd sincerely and bihebear very rootly. This time last for the samsung product. Service is very bad. Bad customer handling......

Dear concern,

On[protected] i had purchased a7 2017 from jasmine infinite ltd vadodara raj mahal road. From day 1 i facing eco sound problem from my oopponent's caller. So i visit samsung service centre. They told me to change sim and try. So i changed and try with another sim but same problem raised so again visited and your service provider told me same story to change sim and also they rub brush below side speakers of phone....

I am a engineering student from guntur. I am unhappy with the service i got from the samsung service center. I gave my mobile at service center on 28/8/2017 on the issue of charging problem and battery problem. They told me that they will intimate me furthur. Buy they never intimated me about my mobile service till telephoned the service center and visited on 12/9/2017. After this they apologized and returned mobile on 17/9/2017 and charged...

Mai last 2 n half month se s8 use kar rha hu, aur iske pahle bhi samsung ke bahut se mobile use kr rha hu..s8 is superrb mobile..bus bahut kam height se girne par bhi iski screen crack ho gyi..maine iske regarding support me mail kiya to suppprt team ne service center jake physical inspections karane kaha..maine wo bhi karaya wha unhone 14000 kharcha bataya...bt jab s8 ki screen me cornig gorilla glass laga hua hai phr bhi ye itne kam height...

I hd purchased samsung earphones hs130 3 months back, suddenly one day left side earpiece was not working. I visited nearby samsung service centre at sion circle, mumbai for the same n registered request for replacement on 21st september 2017. A wk later i got sms saying ur handsfree hv been replaced, so i visited the centre for collection n i got shocked as they said the handsfree they received is faulty. I requested them for urgent replacement...

Purchased a washing machine model nowa90j5730ss/tl. After three washes noticed a dent on the front. Having made a complain it is not dealt properly by the service centre. The engineers came and took photographs and videos also and say we never allowed them to touch the machine. Want to replace the machine as the company offers 10 years warranty as early as possible...

My parents bought rs.36k tv early august. The delivery was supposed to be 3 days after purchase, but samsung booked an engineer for installation (Fitting stand and plugging to wall - which is done by customers across the world - i own a samsung tv in uk that i fitted on my own) for a day after purchase and then had to wait for weeks together for someone to turn up.
Within a month, the tv is broke and on complaining an engineer was...

We bought samsung refrigerator just six months back and now new fridge giving cooling issuesafter lot of follow up with the support service three service epngg already tried to fix the issue even pcb part replaced still the problem. Remaina the same i have asked for product replacement as the last option now and save us from further harassment samsung had given the worst experience of life to us we are hoping to either get the refund of the...

With great disappointment, anger and still some hope i am writing to bring to your notice the horrible experience i am going through with employees of your organisation and retailers your choose to deal with, all in the name of making a foolish decision of buying your flagship phone.

To begin with, on 2nd october 2016 i bought my samsung s7 edge 32gb gold (Item code-196132/) from croma store (Dt mega mall gurgaon). As per...

The phone bearing imei no[protected]/01 [protected]/01 is showing suspicious behaviourand seems to be hacked since the day i bought it. I believe it is a manipulated phone. Request an urgent response as it has serious consequences. The edit button on the screen as well as calls being made from the mobile as well as the torchlight of the phone being switched on despite the phone being switched off is clearly fishy and there seems to...

I had purchased samsung on nxt mobile in july 2017. From starting it is hanging. I have gone to service centre; service centre only upgrade software but right now problem has not solved. It is hanging. I've many times complaint to samsung bt no resolution right now. Request you to pls do action on samsung and exchange my mobile phone. When i press soft key, sometime it is hanging. If samsung will not replace my mobile; will go to consumer...

I have registered complaint about cooling problem in ref. I was told when i followed to assigned eng. There is a gas leakage problem which was going to attend today. Today when i had contacted thrice with eng he had given another number to contact[protected] to which i had contacted to know the status from branch head santosh verma. He informed me that the part was not available with us and received on the second half and our office timings...

Hi,

My name is hameeda khan from lucknow uttar pradesh.

I have purchased samsung led tv model number samsung led 32fh4003 on 20th august' 2017 from relainace digital, srs mall, gomtinagar lucknow.

I didn't get its installation properly. After 2-3 days of pruchase i have log a speaker sound complaint. Engineer visited my place and he told me that there is speaker's manufacturing defect and we...