Samsung India Complaints & Reviews

Hi i am writing this letter as i am fed up of samsung pathetic service. I purchased an samsung s7 edge and had a pink line issue during my warranty period but my issue was resolved by coustomer service executive by pressing the front camera. Now i am facing the same problem again and the service center is asking for 16000 for screen replacement as it is out of warranty. They sell a flgship phone and due to cheap products and manufacturing...

I am writing this complain with extreme disappointment. The after sales service of samsung led televisions is pathetic and horrible in india. My led televison was not working properly and hence i took the service of samsung service centre to repair my led t. V. They took rs 8, 235 from me for a t. V whose value is 11000 in the market right now. The t. V it worked for 3 hrs and it stopped working. I have lodged the complain to the customer...

Hello,
On 3rd of oct, i have registered a complain (# [protected]) with samsung customer care about the gas leakage problem on my split ac (1.5 ton) purchased in april, 2016 but got the warranty extended till april 2018. On 5th oct one engineer from a service centre visited my place and checked the ac, as per him, condenser was required to be replaced, which is still pending, i call samsung everyday and they only send a reminder to...

Yesterday i called samsung customercare again and the executive connected me to the team leader who kept my call on hold and spoke to the lady who was supposed to call me and gave an assurance that i will get a call back by yesterday evening. The reference no is [protected].

As usual i did not get any call from that unprofessional lady. The fault is not hers. But the company gives the employees such freedom they turn unprofessional....

On 10/10/2016 i purchased samsung s7 edge mobile in samsung smartphone cafe located in purasaiwakkam, chennai. Not even a month of purchase, the mobile display got damaged and i had it replaced in samsung service center located in kodambakkam, chennai. They charged around rs.990/- as the display was offered with one-time replacement warranty (Claim no. [protected]).

On june 2017, i noticed my mobile camera was not working properly...

Dear sir/madam
I have samsung galaxy tab a.in which problem accuring from months. To resolving that problem i went to your service center in sanjay palace agra but service center did not provided me resolve my tab problem and missbehaive also done by the service adviser

Dear sir/madam plz look in the matter and resolve my problem

Regards
Vishal kumar
[protected]...

Respected, i buyed your phone on 12 may 2017, after 1month i m facing a problem. Firstly i had camera (Not working), heating issue in it.2nd time the heatin problem was same and the new problem persist that was the volume itself decreasesnow the third time when i got my phone it was not starting after 4-5 hours it startsup, the ringtone isnt working, the heavy games are not responding. Talking to your customer care they said me that our seniors...

Dear sir,

I have purchased a samsung galaxy c9 pro mobile on 5th april 2017. From 09th oct 2017 onwards the display of the machine is not working. I have contacted the nearest samsung service centre and handed over the phone for repair as the device is within warranty. But surprisingly the service guy denied warranty repair, the reason quotes was a small crack on the display board, and he itself told me that it may be due...

Since 03/10/17 till on date, i have intimated to customer care for early attention & recovery the problem. The said refrigerator is out of order. Two days back service engineer attended, but failed to rectify the problem. As a result i am facing trouble to keep my daily needs, which are kept in neighbors refrigerator since long. It is my request to take necessary steps either proving a replacement with a new same refrigerator or proving standby...

I had bought a new refrigerator last year in october 2016.
The fridge has been giving repeated problems.
The new fridge had stain marks on body which have become light after rubbing but are still there.
Later in july 2017 frosting problem appeared which was resolved after replacement of two parts.
Now again frosting problem has appeared and mo solution has been provided to me.

Please replace my...

Hello i have purchased an samsung refrigerator. And knw i am facing some problems regarding the working of refrigerator so i call at customer care and they have send the person for checking the problem. But when that person come he behave like as he is an owner of samsung. He says please give me 394/- rs as fess without even touching the refrigerator. He use the words if he touch the refrigerator and it starts working u have to pay. I just...

I bought a front load washing machine. The person who came to install it did a shoddy job and left without fixing the mouse barrier. The next day the machine did not work and i called in a complaint. Since[protected] three engineers have visited and not resolved the issue. They say the part is not available. Now i have asked for a resolution immediately - refund or replacement. The samsung person says another engineer will visit on[protected]...

Hi, i felt disgusted and humiliated when i visited samsung service center at new multan nagar. This was my third visit at the store. Earlier when i visited the store 2nd time they told me charging port is damaged and when i visited 3rd tym a service center rep name nisha was rude and told me 6000 rs approx charges without understanding the problem. I told her last time i was informed about the rs 450 charges and she was rude and told me then...

Earlier i had posted a complaint on 8 oct against samsung for not giving me an amc for my old (26th jan 2016) refrigerator with lapsed warranty. Today morning received a call from mr ankit ‭+[protected]‬ assuring me that he will look into the matter. Again recived a call from samsung service center telephone no-[protected] saying that they cannot provide us with the amc. A refrigerator is a long term used product so why can’t i get...

My samsung mobile model a5 2016 have totaly dead due to battery probelam. I complaint for same last month when it have the warrnty then acc. To service centre the battery is changed but within one month same battery problem is occured. Within two months i reached the service centre many times but they not responed me properly. I am too frustated on the samsung company kindly slove my problem.
Thanking you...

Dear team,
I was logged the complaint regarding regarding washing machine on (6.10.2017) & engineer was visited on (7.10.2017).

Complaint no.:-7267864.

Samsung service engineer 's behavior / attitude/ the way he was taking with ladies at home was very poor & rubbish.
Even not have product knowledge as well. He was unable to resolve the problem. & since last 3 days our warranty system under breakdown.br...

I had purchased a samsung frost free refrigerator in 2016. After my original warranty lapsed this year i contacted samsung and asked to give my comprehensive maintainencecontract for two years. Despite repeatedly asking for comprehensive annual maintainence contract it was being continuosly denied saying once the original watranty expires they will not renew or give a new maintainence contract. I do not know why a new amc is being continuosly...

I have purchased a samsung galaxy note 8 on 21.09.17 from venus arcade, patturaikal, thrissur, kerala after prebooking the same. On delivery, i was promised that the package of one time screen replacement voucher and the wireless charger will be available within 3 working days. The screen replacement voucher arrived on 25.09.17. Days passed by and nothing happened regarding the wireless charger, despite multiple phone calls and personal visits...

I have purchased samsung galaxy s8 on 22 july, i have redeemed wireless charger on 28 july but till now i didn't recieve any thing not a single message from ur side.
You have taken a tat time of 15 to 30 days but i hav been waiting since 70days.
And kindly update my contact no in my order [protected]..
I also have talked to ur customer care executives 3 times but not getting proper reply because they are just lying.br...

Please never ever ever go for samsung... I made mistake of my life..3rd time screen blacked out 2 times motherboards replaced.. Samsung is worstest than any local brand.. Pls dont u ever think for samsung.. U ll regret.. I with hard earned money bought ir but its my worst mistake... Guys samsung is not what u think its worst brand than any.. Pls raise your voice... Worst worst customer care loot you...