Samsung India Complaints & Reviews

I ordered the samsung galaxy on max from flipkarts big billion sale when i bought the phone it said in the offers that the phone is eligible for the one time screen replacement offer. I went to a friend of mine who told me it comes on the my galaxy app. I activated the samsung account everything but still no notification of the offer. I just dont know when will they do it its my first phone with samsung n then with such services u wouldn't...

Hello sir i am sohail i am operating your galaxy note 2 there are many features in that i like it but i want to update my mobile version but it is not responding some pop up message is coming while doing updation this problem is from last 3 months. I am request you sir please solve this problem as early as pissible your customer from mumbai thank you for listening......

My gear s2 is facing charging issue which is only 7 months old. Outside of charging pin is damaged some how. I visited to samsung service center (Babli media centre) they refused to give warranty. They told me that this was due to sweat. As sweat is liquid that is why they do not provide the warranty. Samsung demand this was is water resistance in spite of that they refused to provide the warranty....

Dear sir
I have problem with my mobile as mentioned in subjected line having charging issue it takes 6 to 7 hours 10% to 100%.
I have visited 2 times for the same and they update the software and give back and assuring it is working properly.
Now again m facing the same issue even mobile is under warranty.

Please let me know service issue and i can't visit the service centre again n again for the same...

We have purchased a mobile Samsung j7 next on 27th September 2017 but has some problem
Frequently the ph switched off
We have given the mobile on 11th Oct at digital bhubaneswr they send us to Samsung service center
In service center they told us that the mobile was used on January 2017
How is it possible we have purchased on 27th of September 2017
Then they uploaded the software again and gave us buy...

My washing machine drier was not working. I called the samsung customer care and they took my complaint and sent and engineer next day. Engineer saw the drier and told us that the cover of the drier is broken and is to be replaced which will cost 1500 rs total. We saw the cover and found it absolutely alright. Nothing was broken. We told him but he talked very rudely and said that without changing the cover the drier is not going to work....

I was using samsung a7 was stolen from my pocket as i was standing on a red light. I wa son my scotty.. After few seconds i checked it was not there.. The incident happened around 7.50 am on 09.10.17 i. E monday... The shocking incident was my phone was on till 02.00 pm and it was being answered by the theif but he was not speaking any thing... I instantly called pcr to write my fir.. And i was told to do it online and i submitted the copy...

Samsung service centre shillong mai mera microven bina thek kiye de diya or 3000 rupees bhi le liye. Or ab refund nahi kar rahe. Mere pass bill ki orignal copy miss place ho gayi but iski picture hai. So plz meri complaint hai li metd 3000 rupees refund karye. Jab maine manger se baat ki toh woh bade batimizi se manna kar diya hum refund nahi karenge aap jayeye consumer court. Unhone ek bar oven tek kardiya bolke wapas bhi lar diya tha but...

Bought the mobile phone 45 days back. Yesterday morning colour patches were seen on the screen. Samsung service centre was approached and they said that this is not covered under warranty and would be charge rs 5k for repair.
Atrocious behaviour by the company's service centre people and call centre people / supervisor.
They have no courteousness in attending to the call in a fair way. No one on the earth would damage the mobile...

Hi,

I have bouvht this samsung galaxy note 8 handset on 21st sep 2017 from neeru enterprises sec 18 noida which is a samsung retailer and on 22nd i noticed my battery is draining very quickly. I contacted samsung executive on the store and he himself did some checks on my phone and told me yes there is some problem and told me to monitor battery usage. On 27th sep my phone got auto off wbile i was on a call, i conta ted samsung...

Dear sir,
I have just purchased and received from you. Its discharging within 10 mins when i attach my any one mobiles by one at a time, so i confirm that it is inferior quality or it is a duplicate device, and it is not useful to me, therefore please call back the same device from my end and return my total amount immediately.

For your suggestion to grow-up your business please avoid this type of frowardness with any...

My phone in warranty period though bought from dubai but display is flickering automatically without any physical damage
Samsung being a global brand expected it to look into d matter but i was told a charge of 15000
Manufacturing defect then to i have to pay doesn't appear sensible
Had it been any physical damage it would have been my responsibility
But manufacturing defects should be addressed unbound by...

Sir,
I have bought a new samsung evo micro sd card from dealz cart
It costs 898
It contains two micro sd cards
1. 128 gb samsung evo
2. 64 gb samsung evo
These cards are not working properly
From the day of delievery
So i request u to refund my money and take these sd cards back as soon as possible
And please refund my money
Sir, rs. 998 is a very large amount for...

It has been a few months that this problem is continuing. I don't know why my storage is full. I've deleted so many apps, still nothing has happened. There is this 'other' category which i don't know about. Pls tell me what this 'others' contains because i've searched my phone several times but i haven't seen anything other than my photos, videos, audios and other apps. I've attached an image too....

Hi all,

I purchased samsung s7 edge. And i received a defective piece. They just replaced the piece but not tranfering the offer. But here my question is by looking the offers we will buy the mobile. Receiving deffect piece is not my fault. It is company in capability to deliver defect less products. And still fighting for this not at all bothered by samsung.

Sadly the 2nd time received mobile also defect piece....

I have received a mobile phone from flipkart on 4 th september. My mobile set is samsung galaxy on 8. After using 25 days my mobile battery was not working properly means it decreses powers so quickly in about 5 hours and the entire mobile set is became very hot it cant touchble. It was so embrassaing that it is now only 1 months and i have those problms from samsung phone. Plz do something...

Service is very worst... I have bought tv and i received delivery for the same on saturday 4th oct 2017 but still your technician is neither visit nor contact us... I was calling to your customer care continuously for 2 days... And i experienced some executives are very arrogant and not serious about their duty and situation just spoiling the corporate image of samsung india...
Dhanyavad...

Service is very worst... I have bought itv and i received delivery for the same on saturday 4th oct 2017 but still your technician is neither visit nor contact us... I was calling to your customer care continuously for 2 days... And i experienced some executives are very arrogant and not serious about their duty and situation just spoiling the corporate image of samsung india...
Dhanyavad...

Good day,
I deepak goel had bought a fridge on[protected] from shilpa agency, ambala cantt, haryana. From past many days i am facing problems with the fridge as it is not working. So i had registered several complaints regarding same at samsung service centre situated at prem nagar, ambala city on following dates:
1st complaint - 27 sep 2017
2nd complaint - 04 oct 2017
3rd complaint - 10 oct 2017
The reply i...

Hello m/s prema latha,
It’s more than 10 days since you have told that you will speak to the service center and get back to me with regard to the screen problem of my mobile. I tried reaching you but it went to your voice mail box wherein i have left a msg to you. Can you please look into the harrowing experience am going through for keeping faith in samsung and purchasing this high end mobile asap.
Regards,
Gnanaraj...