Samsung India Complaints & Reviews

Dear sir,
Further to my reference number [protected], please note that your service engineer visited on[protected] to my house and witnessed the machine error.
Accordingly they said mother board to be changed.
As per my previous complaint register [protected] on 06th june-2017 (Same error), they have taken the machine (1 month in their workshop) and repaired (Replaced balance bush, spring — except mother board) and returned...

Hi,

I had purchased samsung galaxy s8 during an employee sale on the samsung online shop. As per the terms of purchase the device was eligible for a free wireless charger and hdfc cashback of 3000/-

The wireless charger was to be redeemed through a coupon code on the 'my galaxy ' app. My device was ordered on 30aug2017 (Order no[protected], invoiced on 19 sep2017 (Attached) and delivered on 21sep2017.
br...

I have bought a samsungsmart phone of model no. J5 about 5 months ago, so, my earphone is in warranty period. But i didn't get success to exchange my earphone due to misbehavior of service centre staff in south gandhi maidan, charch road, jaiprakash nagar, gaya, bihar-823001. This event discourage me to use samsung company goods. So, please take a quick action on it and solve my problem....

Hello
This prob continued in third time.
I am totally upset for purchase samsung on max. Because just 3 days used but touch not worked and adapter not worked. Your customer center solved and touch fully changed. But now every notifications came my mobile screen move to up and down and back button not worked all time home button used. So i am not satisfied used samsung mobile because i am not to feel new mobile so please replace...

Dear team,

I have purchased a new phone samsung j7pro in august 2017.
2 days back, when i was working on my phone, the display suddenly had a blue patch at the bottom right corner. As i work in bank, i thought it is a ink pad touch on the phone display and went to my dealer for the liquid to get that ink out of the display.

He told me it is a display problem and asked me to contact service center for...

Sir mujhe bhot pareshan kiya ja rha h.. Mera ek led monitor jo kharab hua tha.. Jo abhi warranty mein h.. Jiska bill bhi mere pass h.. Fir bhi mujhe warranty nhi di ja rhi.. Roz koi new document lane ko bolte h.. Affidavit manga wo mene de diya bill manga wo mene de diya.. Ye mene online purchase kiya h.. Ab bolte h declaration later la k do.. Warna warranty nhi denge.. Or mene jha se online liya tha wo bol rhe ki hum declaration nhi provide...

Mobile number [protected] registered in my name was lost at approximately 0920 hours on 04 september 2017 at gandhinagar, gjarat in general area of dps gandhinagar, gujarat. It was being used with phone samsung galaxy a8 imei numbers 353004/07/095895/9 and 353005/07/095895/6. My wife was using the phone and sim. She travelled in uber taxi gj-01-et9749 (Driver mobile number [protected]) from my house in sugad, gandhinagar to dps school.
br...

I have purchased refrigerator on.
[protected] and it totally waste product it is not giving cooling
Now for only 13 months i have to pay service charge 360 rupees ok but for gas filling 2500 rupees i have to pay worst service and worst company i am on tweeter i will spread this news as much as i can but i will make imapct on your sell be ready for it i am giving you 48 hours time to resolve it...

I had ordered wireless charger from samsung website "https://shop.samsung.com/" on 31st august 2017.
Order id :[protected]
I received acknowledgement from samsung on my email that they have received order from my end and i will get the order in 8-15 working days.
Till date, i have contacted samsung customer care via phone and email 10 to 15 times and everytime, they just provide same replies that
- samsung concerned...

I want to say that i bought 64 gb memory card of samsung company... I just tried to copy files from my pc into memory card and unfortunately my all files got corrupted... First it was working well but i don't know what happened... Please do something regarding this... I thought that it is going to be work well but i was disappointed by this defect. I want my full money back......

Its at mahrashtra pune, abhay patil ([protected]) bought on 2014 led 46 tv now there are black spot on screen, filed first complaint on 18 sept 17, engineer visited said screen damaged. Will check for part. Next day he said part not available. Samsung will refund money for tv gave him all docs invoice, id card, addr. Proof, cancelled cheque and waited 7 days called back engineer but the request got closed without my notification or reason....

I had complaint for battery drainage on 02/08/2017 and service centre replaced mobile mother board and delivered it on 10/08/2017 at 7pm while i was collect my handset the battery remained only 1 percent i could not properly checked my handset costumer care adviced me to please complete charge to ur battery and then check ur handset the next when i was checked my handset it had another problem of display (Display line) and i had another complaint...

Worst customer service at bhosadi, pune, maharashtra, india

The girl name shinde was assisting me and first of all she don't have manners to speak.

They were fighting to each of the customers that was to annoying.

I was able to see frustrated customer.

Worst and worst and worst and worst customer service. I am not able to find rate this guys......

My name is bilal khan. I ordered a samsung note 8 on 26th september 2017. When i ordered the phone i entered the number incorrectly and i called the customer care and requested for change of number. Its been 10 days that i ordered the phone but when i check my order status its still showing in process. I have called samsung customer care and asked them what is delaying the product. All they tell me is that my complaint has been lodged and...

Hello,
I register a complaint from last 3 month and they told me you need to replace the pcb circuit i pay for that 10k and still they are not capable to repair my ac. The engineer told me again pcb come from company faulty so we need to replace again. After few days he came with new pcb and still the same problem after 2 months samsung company took a decision. Return to take ac unit and they are refunding my payment for ac unit.br...

I bought a samsung level u in 29thdec, 2016, but its bluetooth functionality is not working. Its unable to create a bluetooth connection with any of the device.
Its under warranty. So can you please assist me how to resolve this problem with my device as soon as possible.

Details of device:
Seller code: e9964e
Supc: sdl[protected]...

I buy samsung j7 nxt date 22/09/2017 but he is not run manually & this set is may - may time hang. I go to service center date 25/09/2017 & service center return my phone 29/09/2017. But this phone is not run manually & this phone many more time hang, i go to service center date[protected] & phone recived to service center.
I want to change my mobile phone & new mobile give me....

I purchased a sumsung j7 pro on 05/08/2017 product id is rz8j71hpm7a and imei no are [protected]/7. Screen of my mobile is turn in black automatically. I visited on your customer service center at makrana on 27/09/2017 but no response given by them. My device is in guarantee period. Please provide me new product, otherwise i will submit case against your company in district consumer forum....

I have an samsung galaxy j7, oldest model of j7, i m facing the problem in my mobile of screen flikaring...
When i reduce the brightness of mobile then it start flickaring.
My mob. Have no damage problem.
Then what can i do to solve my problem?...

Hi team,
I went to samsung service centre new krishna park jankapuri new delhi, your representative mr. Shokeen was misbehave with me and also not repalced charger. They told me we can provide token no. Till 6 pm but as discussed in morning they told, we provide support til 8 pm, and they give excuse your charger is damage, we can't replace this but i checked charger is working but slowly.
Please look into this matter on priority.br...