Samsung India Complaints & Reviews

I bought samsung c9 pro worth 32500 in june, the earphones i got was suddenly stopped working while i was listening the music.
I went to samsung store to replace it, but everytime i went they excuse me saying "we do not have new earphones right now, contact after some time."
It has been 2 weeks now.

It would be grateful to you if you kindly look into this matter and do the needful....

We had bought a samsung double door refrigerator, with 10years warranty, by trusting the brand name "samsung".
Unfortunately we didn't know the customer service of your company is poorest to this level.
During this festival occasion our samsung refrigerator, stopped working. Initially i lodged a complaint on 24th of september, and the mechanic from your service centre came and said that there was problem in the cooling, and...

I have handed my samsung edge s7 at the service station at disha services, ahmedabad for replacement of my broken display screen.
But i was informed that i will have to pay rs. 18060.00 for the replacement of the display screen.

As quoted earlier by me

“ i am a samsung loyalist. I owned all the samsung galaxy note mobiles and do upgrade when a new samsung upgraded smartphone is launched. I had purchased...

Ref: [protected] samsung raised number.

My mother had dropped in the mail to the good offices of ceo offices of samsung india with respect to the negligence in reverting to the complaint made w. R. T the problem i am facing with my 32 led tv.

I have already stated in my earlier mail that i haven't used the tv.

And it's been nearly to two months even after brought to the notice of ceo of samsung...

Dear team,
With much dis-satisfaction i am writing this on your wall, i have purchased the model c7 pro from one of your samsung store in new delhi on 11th aug’17. Since, then i am facing issues with the speaker of the phone. Speakers was not working since, in the meantime i have sent my mobile twice at the service center. However, i am not getting any amicable solution, every time they have returned my phone confirming that it’s...

Purchased galaxy s7 on july-2016 after 7-8 months after purchase the battery backup started reducing. And now after 1year the battery backup lasts only 2hrs max. When we visited the service center in warranty period they just had an excuse of server down. And now after the warranty is expired the service center estimated the cost of repair of 20k (Thousand). After submitting the complain to samsung they had a simple excuse that we can't any...

In my samsung refrigerator rt32, water was leaking drop by drop inside, it was also coming out and causing a puddle on the side. The items towards the back of the fridge were catching ice. I had the same issue last year and it was successfully fixed by the engineer in 1 visit. This time, the first engineer came on 4th july and tried to fix the issue, service request [protected]. Within 2 weeks, i had to request an engineer again for the same...

Hello sir
I tausif reza having residence in bokaro (Jharkhand). As i have made purchase of my washing machine (Front load) on dated 1st jan 2013 which record was found on customer care service center. On 09/08/2017 my machines get damage and i have made complain regarding my machine, then technician has visit our site and they said that your machine drum wheel and pcb box are damage so you need to change it then i decided to change...

Hi,
I still have not received the refund status update via mail or message from these guys.
I am not ready to pay exta amount as gst tax to bank if bill is generated, will make sure you guys pay the extra amount to bank if the emi is billed.

This needs a serious action as you guys are worst in customer support.
Make sure the refund is processed and i get a message/notification by end of the day, else would...

I using samsung glaxy j5 last 23 of june my phone display is not working and i submit my phone in yamuna nagar grover comunication nd i was pay 2640 charge for display and the gave me 3 months of display warranty after 9th or 10 september display not working ptoperly it gives lining on it and i call grover comunication and submit my phone 18th of september after 3 days they gave my phone back without change display and the change my phone...

My samsung note 4 got dead after recent update which i got on my phone. It's not turning on, when i contacted to local service centre they are saying that motherboard of your phone need to be change. I have come through a lots of such news that after getting recent defective update on note 4 mobile phone stopped working. I need a proper reply that how can motherboard of a phone got dead after an update sent by samsung company. And i need...

I had placed an order on[protected] at 19:56pm for "two samsung 25000mah power bank with jbl earphone and 128 gb memory card" with order confirmation number [protected], amounting to rs. 1198.00 (Including shipping charges). Product was delivered to me 2 days later on[protected], and upon opening the packaging, the contents were found to be damaged.
I had tried calling the customer care helpline, but it was not able to connect,...

I went to samsung care amritsar for exchnge of my s3 neo battry which is in under warrnty but samsung care manager said if you have battry box then we will exchnge your battery otherwise no. But i have a bill of my battery and samsung care center also sell their batteries without box in the packet. I have issue regarding this and your officer amit singh also behave very rode with me i have recording of this conversation. Pls solve my issue...

I have purchased samsung c9 pro on 24 sep.in moradabad (U. P.) but it is creating problem since starting as the voice from other side is not clear some time and becomes low during the time.
I have visited the customer care center here in moradabad 2 times.
They have formatted the set and updated the software but problem is still there.
We are very upset to see the company's response and negligence.
Need your support...

There is problem in my front loaded washing machine i have complaint the engineer visit and said the drum of washing machine will change after period of one month they delivered washing on 5/09/2017 i have paid bill of rs 7000. After few days same problem occurs than i have complaint on 22/09/2017 customer care the service request no. Is [protected] the service engineer has been assigned contact no. [protected] is not picking the phone and...

I have purchased samsung c9 pro on 24 sep.in moradabad (U. P.) but it is creating problem since starting as the voice from other side is not clear some time and becomes low during the time.
I have visited the customer care center here in moradabad 2 times.
They have formatted the set and updated the software but problem is still there.
We are very upset to see the company's response and negligence.
Need your support...

Regarding double door refrigerator got a corrosion in its gas flow tubes (Which are inbuilt in the model) which is purchased on 9/7/11 only 6 years of purchase
And the company's engineer has nor solution for it, means a 20000/- refrigerator is useless after just 6 years o[censored]se just because of company's bad quality of products and engineering.
1- i want the company to replace my product as soon as possible to retain its image...

My mobile was in working condition but calls were going to the emergency no without my dialing. I took the issue to samsung center located at kphb and they dismantled my phone without even a document nor permission and said i have to pay them 11k because the motherboard is at fault. I brought it home and connected it to the charger and the phone which was charging earlier was showing very odd icon on the screen. I called the customer care...

It is suprising to know that q&a team needs 4-5 days time to respond to a samsung s7 edge mobile handset. 357327/07/252492/5 my handset nos. Master care authorised centre is not responding on the issue of my handphone getting blank and no screen display. Have submitted the handset to borivali service centre mumbai and they are stating that they are not getting feedback from q&a team. Isn't it funny to know about this or samsung doesn't cater...

I purchased mobile handset samsung galaxy s7 edge in 2017 from dindigul tamilnadu india. Now screen glass has broken. The shape of handset is prone to breakage. On inquiary samsung dealers say replacememt of screen glass will cost rs.14000plus taxes. This cost of replacement is too much. Pl ask samsung to replace my phoneset's screen glass under their one time screen glass replacement offer...