Samsung India Complaints & Reviews

Sep 07, 2017

Updated by Rajamani Leela LFT MONITOR M.No:LH40DCEPDGC/XL., S.No:OA7PHPCH800003B
Installed in March 2017., First complaint 15 days before.Instead of sending IT Engineer TV Engineer Anbu checked and said, there is no defect in the LFT Monitor.But execused from his duty saying to check the set box by SUNDISH and escaped getting his service as satisfactory and promised to visit if confirmed the set top is okey.
The Set Box Engineer came and checked and said the it is ok by connecting it to a separate TV. When Mr Anbu was contacted he promised that he will come and check. But when the local service centre was contacted it was requested to book fresh complaint.Finally I booked another complaint No:[protected]. Mr.SanthiMaikose IT Engineer checked and says there may be defect in Mother Board.Hence ordered for the same and come and check again after receipt of the same.
A reputed company makes the customer to suffer without proper service Engineer, with proper equipment to test at site and doing this on assumption..He wants the cusomer to provide CD player to check the LFD.
It is same for a company to declare his product is defect with in 6month of operation eventhough warranted for 3 years.The equipment is so defective and thereby making the customer be the test case.

Sep 07, 2017

Updated by Rajamani Leela LFT MONITOR M.No:LH40DCEPDGC/XL., S.No:OA7PHPCH800003B
Installed in March 2017., First complaint 15 days before.Instead of sending IT Engineer TV Engineer Anbu checked and said, there is no defect in the LFT Monitor.But execused from his duty saying to check the set box by SUNDISH and escaped getting his service as satisfactory and promised to visit if confirmed the set top is okey.
The Set Box Engineer came and checked and said the it is ok by connecting it to a separate TV. When Mr Anbu was contacted he promised that he will come and check. But when the local service centre was contacted it was requested to book fresh complaint.Finally I booked another complaint No:[protected]. Mr.SanthiMaikose IT Engineer checked and says there may be defect in Mother Board.Hence ordered for the same and come and check again after receipt of the same.
A reputed company makes the customer to suffer without proper service Engineer, with proper equipment to test at site and doing this on assumption..He wants the cusomer to provide CD player to check the LFD.
It is same for a company to declare his product is defect with in 6month of operation eventhough warranted for 3 years.The equipment is so defective and thereby making the customer be the test case.

Sep 08, 2017

Updated by sameer_06 [protected]@gmail.com
phno:[protected]

please check the receipts for any details regarding service center and amount I have paid.
They haven't provided any reference ID and check receipts for any.

Sep 06, 2017

Updated by saji kumar In the eventuality, you wish to avail of samsung technicians services; while the technician is at work / don’t get distracted by their pleas for tea - coffee & other hospitality - that can be served, once the work is over / don’t allow them to take the functional product to their workshop / ensure that they do not swap the functional parts with non functional & the following precautions will safeguard your interest!

please ensure that a video clipping is made & kept in your possession / mount a spy / cctv camera; so that they do not “deliberately” fiddle around, sabotage & kill the working product!

though, samsung technicians possess basic knowledge to rectify the product; but, they are “experts” in “killing the functional product” & “primarily trained” to sabotage a functional product!

Sep 07, 2017

Updated by saji kumar [protected] : dated 6th July 2017 (Erroneously called up Samsung, as the Cable Services to the entire Housing Complex were snapped)

[protected] : dated 15th July 2017 (Constrained to call Samsung, as the Local Cable Service Operator was fiddling around & swapping the relay between AV1 & AV2, creating a nuisance)

[protected] : 15th Aug 2017 (Not for Repairs, but for Diagnosis - BUT THEY SABOTAGED THE FUNCTIONAL TV)

Sep 08, 2017

Updated by saji kumar [protected] : dated 6th July 2017 (Erroneously called up Samsung, as the Cable Services to the entire Housing Complex were snapped)

[protected] : dated 15th July 2017 (Constrained to call Samsung, as the Local Cable Service Operator was fiddling around & swapping the relay between AV1 & AV2, creating a nuisance)

[protected] : 15th Aug 2017 (Not for Repairs, but for Diagnosis - BUT THEY SABOTAGED THE FUNCTIONAL TV)

Sep 08, 2017

Updated by saji kumar BEWARE OF SAMSUNG TECHNICIANS SURGICAL STRIKE ON YOUR FUNCTIONAL WHITE GOODS / APPLIANCES

You should never ever call up SAMSUNG SERVICE PARTNER Gurudev Service, Vikhroli, Mumbai to avail Samsung Technicians’ support.

Their contact details are :

Santosh :[protected] – [protected]@gmail.com, [protected]@gmail.com
Raj Patel :[protected]
Fakhru Khan :[protected] – [protected]@gmail.com

Even when there is NO ISSUE WITH THE TV SET (especially, when the Cable Services to the entire Housing Complex is snapped due to the Monsoon Deluge / OR other Cable related issues better known to the Service Provider & there is INTERMITTENT ISSUES FROM THE CABLE SERVICE PROVIDER); just to satiate your doubt whether the TV SET has any issue or not; EVEN BY MISTAKE, if you ever avail the services of Samsung Technicians’ and Despite paying them their Visiting / Consultation Charges; they will SABOTAGE the Functional Product & will make it Redundant!

The Samsung Technicians are TRAINED TO KILL the functional product AND OR to run a Parallel Refurbished Market in a QUID PRO QUO with their Service Partners’; in a SURGICAL STRIKE ON HOME APPLIANCES by getting into your Home & Sabotaging your Functional Product; so that you are coaxed to BUY A NEW PRODUCT from them.

HENCE, CUSTOMERS ARE FOREWARNED NOT TO CALL SAMSUNG!
THEY LACK BUSINESS ETHICS & HAVE BEEN CHEATING GULLIBLE CONSUMERS.

http://economictimes.indiatimes.com/news/international/world-news/south-korea-divided-over-imprisonment-of-samsung-heir-lee-jae-yong/articleshow/60235131.cms

http://timesofindia.indiatimes.com/world/rest-of-world/like-father-like-son-samsung-heir-convicted/articleshow/60221912.cms

http://www.deccanchronicle.com/technology/in-other-news/260817/south-korean-court-sentences-samsung-heir-to-5-years-prison.html

http://indianexpress.com/article/technology/tech-news-technology/s-korean-court-says-workers-rare-disease-linked-to-samsung-4822062/

Sep 09, 2017

Updated by saji kumar Samsung piggybacking on Google, might have made the ABSOLUTELY NEW PRODUCT redundant; while the Google Team is asking us to get in touch with Samsung...Whereas, Samsung Team is not entertaining the Customers and blaming the Android Applications and/or Security patches issue; without any solution...
[protected][protected][protected][protected]
Hi,

Thank you for contacting Google Support. My name is Andrei and I was assisting you today.

For security reasons, we need to verify that you're the account owner before we can help.

Since we weren't able to confirm your identity over the phone, you can either check your account details and call us back or request support while already signed in.

Please follow this link to request a call back from us, using Contact us in the right top corner.

I hope you have a great day!

Thanks!
Andrei
The Google Support Team

Sep 09, 2017

Updated by saji kumar BURNING SAMSUNG galaxy note 7 CAUGHT ON CAMERA

https://www.youtube.com/watch?v=IOXtoR4RsH0

https://www.youtube.com/watch?v=3fL9qaZXalE

https://www.youtube.com/watch?v=q7o0KoSHmFQ

[protected][protected][protected][protected][protected]

BURNING SAMSUNG galaxy note 7 CAUGHT ON CAMERA

https://www.youtube.com/watch?v=IOXtoR4RsH0

https://www.youtube.com/watch?v=3fL9qaZXalE

https://www.youtube.com/watch?v=q7o0KoSHmFQ

Sep 13, 2017

Updated by saji kumar [protected] : dated 6th July 2017

[protected] : dated 15th July 2017.

There were No issues post 25th July 2017 till 17th August 2017; even the HATHWAY SERVER WILL AUTHENTICATE THE FUNCTIONALITY OF THE TV SET.

MAIL TO SAMSUNG INDIA'S BOD on 14th Augst 2017 @ 5.10 pm IST

Service Request No. [protected] : 15th Aug 2017 @ 4.46 PM (Customer Reference No. [protected])

Sep 18, 2017

Updated by aartylamba The refrigrator product is at my parents home, They have talked to sumsung person no of time, a guy fro ur comapny visited the place and nothing happened there after. I am writing the mobile no of may father. Which is
+91-[protected]. and for further communication i am giving you my mail id as : [protected]@gmail.com
please look into matter.

Oct 06, 2017

Updated by aartylamba Please respond to the above thread.

Sep 06, 2017

Updated by Seemayadav2017 I had chat live witn samsung...they said they will call me...i am waiting for thwre call from 10 hrs.

My temprd glass is not broken...and screen has..tbis means teemperd glass is of better quality then gorilla glass..

Please revert as early as possible..

Speciality of gorilla glass is incredible temperatures, a special trough, robots and a molten salt bath. The finished product is a thin piece of glass that can withstand a lot of punishment.

I do not except that ot is gorilla glaas.

I purcahsed this phome 1 week ago...acter lookin into pecifications...i have other option of buying redmi..lenovo...moto...oppo..many more..by paing less price then..samsung...

I reapect its brand name..i need a solution..

Sep 06, 2017

Updated by Seemayadav2017 Email id is [protected]@gmail.com
[protected]
They did not gave me any id..

Sep 06, 2017

Updated by Seemayadav2017 I have this id Samsung [protected].