Samsung India Complaints & Reviews

Requested for a service of microwave on saturday 5th august 2017 morning 11 am. Following them up since then and made 100 calls asking to send the engineer. Everytime same response - plz wait, we will send the engineer today. But the engineer never came.
No follow up from there side, no call no updates.
If you cant provide a good service to the customer stop selling your products!! At the end of the day its the services which...

I have purchased s 8 plus on 3/5/17 but after some time phone automatically off and on when i take to service centre he tell us that his mother board is corpt and samsung compare his phone with iphone
I thing sony is much more better than samsung i never suggest any body to purchased samsung and many more customer is not satisfy with the samsung phone...

We have been following since long to get our refrigerator repaired. The service engineer visited our house about 7 days back and done some repair work but after some time, the same again got faulty. He charged an amount of rs. 2400.00. Now, after that, in-spite several requests were made, none of the person had attended.
Our contact no. Is [protected] and the complaint no. Is [protected].
Our industry is service based. If the...

I visited the samsung service centre for an exchange of charger which was under warranty.
The civil lines, moradabad center made me visit them atleast 6 times and ultimately rejected to exchange, even though i had the bill.
I had to visit delhi, and then finally they exchanged my charger with great satisfaction.
Pathetic staff here in moradabad....

I had purchased a samsung galaxy s7 edge on 24th october, 2016 under a scheme wherein if the phone's screen gets damaged within one year i pay an amount of rs.990 and get a new screen on it.
However, the phone has been lying with maa communications for almost 2 weeks, they came back to me saying that the phone is not covered under the warranty for the screen change and asked me to pay an amount of rs.13000 (Approx) for the screen change....

Dear sir,

I have purchased samsung refrigerator with the strong recommendation of my friends but i didn't knew that my choice will prove wrong.

I have purchased samsung refrigerator with model no - rt30k3983sl from sargam electronics mayur vihar phase -3, delhi. Purchase date is[protected], its only 9 months and a major problem has occurred that the gas has been leaked. I called the service centre and the technician...

I, deepak saini has purchased a samsung refrigerator which was delivered to me on 24 may 2015.
Its work normal one year after one year some cooling problem in fridge and i called samsung service center for complaint.
Lots of engineers come from side of samsung and every engineer tell different problem in refrigerator.
Someone say gas problem and another one is say sensor problem and another is fan problem & engineer...

I am from nagpur name hussain opai number [protected] i have taken refrigerator in 2015 i get cooling problem call to servise station they send servise man servise man this refrigerator is unrepairable only samsung provide refund i say ok he ask me bill adhar card bank pass book zerox i give to him he say he have to dismental fridge and takr photos for aproval i say ok he take photos and documents after a week he call me and says aprooval...

I have purchased samsung a5 on 28/05/2016. It is just above a year and the battery started swelling today in the daytime under normal usage in my office. It has swelled to a point the the back cover has popped out on one side. I would say that it may explode if i turn back on the phone. I just want to know whether such a dangerous life thretening malfunction should be dodged by the dealer/manufacturer with an excuse that the warranty has...

This is to bring to your notice that i own a twin door refrigerator which was bought on 2011 and have been facing problems since february 2017. Initially they visited and filled gas after which it worked for a month before getting back to the problem state. I have been complaining and following up with them since june 29, it is more than 40 days now and they have not resolved my problem. Every day i complain and then some one calls us up...

Dear sir/ madam,

I purchased a brand new samsung phone - (J7 prime) on[protected] from top 10 shop (Mira road, mumbai) for rs. 16900.00rs. This phone came with a 12 months warranty

Problem : after using it for only 2 months, its touch function started having problems. It was not working, hanging up etc.

Steps taken to resolve the problem :
(1) i went to samsung service center (Fraslin...

I have always been a loyal samsung customer using all samsung devices. I bought samsung s7 edge smart on 03 july 2016 for 53200 and the one time screen replacement offer is available for everyone who bought it on and after 1 october 2016. I now have my s7 edge screen broken now the new screen charges are 16000 as i have checked. I feel very disheartened as i have always bought latest of samsung phones like samsung mega6.3, s4, s6 edge and...

I am very disappointed with your chennai service centre. As i had two problems with it 1. Clock always on display not functioning. 2. When i call a number the screen goes off immediately and i am not able to see whether the call is going or not. I have to press the start button to get the screen back. These problems started happening only after i got my phone fixed with a new tempered glass screen protector, golden colour from a genuine samsung...

Hi team,

I have given my samsung galaxy s8 for screen replacement a week ago.
I got the confirmation message that the screen replacement is done.
When i get to the customer service centre they are not delivering my mobile.
I have visited a couple of times still they are saying the test is failing come back later.
They are not committing the date of delivery.

Address:
Samsung...

I didn't got the update option in uae and then my cell phone good dead just because of there was no update then when i changed the mother board one of your sales promoter officer did fraud just gave me the mother board which doesn't work with wifi and bluetooth and then when i mail on ceo desk just got a mail and message that tried contacting but was not reachable and i just got a call one time but i couldn't pick the call because i was in...

Samsung ceo,

I called samsung customer care around 12:40 am, he once again tried to fool me by saying that you will get a call from senior department, and you gets call time and again by our seniors like ravi (Excletion desk), on[protected] at 9:54 am please check recording of this call, i am surprises that you guys at samsung fools us by falls promises and claims that you gets calls, i never get a single a call from so senior...

I bought a new cell phone from amazon web site samsung c 7 pro at 1 julai 2017 and my phone was droped by my hand on my west height and phone was dammaged. Before this i use more adriod phone but this phone is really bad.
Really the quality of display and glass and body is realy too bad.
So i request to refund my amount that i charged for repair of my phone.
Shiva jatav
[protected]
New delhi...

The refrigerator was bought two years ago at delhi. This has not been serviced so far. Also some plastic trays have been broken. We have now shifted from delhi. The old address was c-1/79, bapanagar, dr zakhir hussain road, new delhi-110003. The present address is 1191, sector-7, panchkula, haryana - 134109. Tel;[protected]; mob;[protected]. The refrigerator is working fine...

Hi,

This is to inform you that i bought a samsung 7kg front load fully automatic washing machine from the vasant vihar basant lok store of samsung, invoice no. 288/vv/17-18, the salesman name was shaan mohammed and his employee code stated by him is[protected], his mobile number is [protected]. Before buying the machine, we categorically informed him that we will have to place the machine in the balcony and there is no water...

I have my samsung ac. One of the part is damaged in may 17. At the same time we asked for service and gas refill. They changed the part and refilled the gas. After 15 days, we went for vacation for one month and again my ac is not cooling properly. Service engineer came and cleaned the ac and told the there is not sufficient gas. Is it possible that gas problem occur within a month.

This is the first time that worst services...