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Samsung India Complaints & Reviews

3.1
Last updated Jun 8, 2024
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S
Sakshi Otwani
from Jalalpur, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung galaxy c9 pro

Address:Gautam Buddh Nagar, Uttar Pradesh, 495001

I had purchased this phone on 17 july 2017 from ahuja mobiles in bilaspur, chattisgarh. The phone was getting hot on the same time when it was booted up for the first time. I made a complaint to them regarding the raised temperature issues but no one paid heed to my request. I asked them to change but nothing could have been done as i had already paid the amount. Since then it is getting hot even on a minimum use of what's app and facebook...
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ruby_sh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refrigerator

Address:Gautam Buddh Nagar, Uttar Pradesh, 201307

I lodged a complaint for my fridge on 31st july 2017. Engineer visited on 1st and informed of new part for which order was raised. On 5th aug i received sms from customer care that part has been made available to engineer manoj rawat. I called the engineer and he said shall be visiting my residence around 6pm. Since i was in office i requested him to call before coming. I got a call at 5pm that he is standing outside my residence and since...
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lohit91
from Patiala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung galaxy note 4 durability and motherboards issue

Address:147001
Website:www.samsung.com/in

I want to let you know that i am a die-hard user and fan of samsung phones but now i am having some serious doubts and issues with it. I owned a samsung galaxy note 2 earlier and presently i own samsung galaxy note 4. With both phones, i have had the same problem and that is the motherboards of both the phones became faulty and the people at the service centre told me that the motherboard would have to be replaced. And it would cost me about...
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KrGaurav74
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung mobile service centre

Address:800008

I located in patna city, bihar, india.in my nearest samsung mobile service centre pin code is 800008, i don't know exactly the name of service centre is.
In this service centre all staff are very lazy to work. I give any phone to this service centre, they can't give within 5 - 10 days. They give approx 15 - 30 days. And said that product display or battery or something else is not come easily to this centre. If we goto 2 year back,...
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V
vrde
from Morjim, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

give true information about email

Dear lucky winner
For your information i received call from reserve bank of indian that your winning fund supposed to be transfer into your account wednesday been 26/07/2017 but you were call on this[protected] or robert eric [protected] but you refused to pay for processing, transfer and activation code fees as the beneficiary, according to the director in charge of the transfer, i was inform that you have to pay of 25, 000 rupees...
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A
abhiaery
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

give my phone to customer care for change the folder but they replace it only repair that and paste my phone screen.

Address:147021

I gave my samsung a8 for some display issue to dixon electronics service centre patiala to change my folder but they didn't change the folder they just repair my phone and paste my phone screen. Now my phone screen are loose from two ends.
I am very disappointed with the service of them.
My invoice number of that - [protected]
Abhishek sharma
Contact no. - [protected]
Please resolve that i paid rs7640 for...
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A
ANURAG EXPORTS
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

new refrigerator stopped working after 5 days

Address:Kolkata, West Bengal, 700006

I bought samsung refrigerator on 24th july, 2017 and was installed on 27th july.
Since 3rd august it stopped working and after making a complaint the service engineer came after a day and informed me that the pcb is not working and they don't have stock of the same so have to wait for few more days.

So inspite of repeated calls to customer care nothing has been done till now.
So i would like to inform the public...
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A
aftabkhanrules
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

faulty air conditioner delivered

I bought a samsung split air conditioner on 2nd june 2017 and since the very first day there is heavy water leakage problem in the indoor unit of the air conditioner.
I had contacted the twice but the technicians are not able to resolve the problem. Now i cannot continue with the faulty unit and i would demand for the replacement o[censored]nit as a resolution.

Aftab a khan
[protected]...
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G
Greenij123
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

screen need to be changed

Address:New Delhi, Delhi
Website:samsung

I was purchased samsung s8 on date 27 july 2017.

I am not satisfied for this model because vertical line on screen of phone and today 4 august 2017 i was visited on your service center sec. 16 faridabad and he said that our complaint noted and call himself after some revert received and said 9th august last date of chage mobile but no given any complait receipt and no educate for submit phone.

I going out of...
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M
Mukesh Punjabi
from Modasa, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non delivery and fake promises

Address:Mumbai City, Maharashtra, 400052
Website:shop.samsung.com/in/byod

I have bought teo samsung mobile phones both samsung galaxy j7 max, through my corporate tie-up with samsung india using their corporate internet id one phone was ordered on 25th july 2017 and the other phone was ordered on 31 july 2017
While punching the order and making the paymeny, it clearly mentioned that the delivery will happen in 3 to maximum six working days. Which is completely a false promise. I have continuously followed...
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B
bhaskarkonka
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung display issue

Address:Mumbai City, Maharashtra, 400077

We had purchased samsung led tv from siddhivinayak electronics services, kamraj nagar, ghatkopar (E), mumbai-400077, on october, 2015. The model number is ua23h4003armxl.

The warranty period is extended from december, 2016 to december, 2019 its 3years, during the warranty period, the display of the television went blank. This was done during the warranty period., i have registered a complaint with samsung customer care centre...
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A
Ameet0190
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung s7 edge : need replacement

I had brought s7 edge in september 2016 and am facing problem with phone freezing/hanging/ auto rebooting itself multiple times.

Phone was given to service center in may, july01, july 21.. Since i have asked for replacement as service center guys are not able to find a solution from last 15 days the phone is in service center (Rajajinagar bangalore) and now i am not getting any response from samsung head office, chennai and...
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Jithin P James
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in providing service and repeated complaints even after service is provided

Address:Kannur, Kerala

My washing machine was not working properly on 1st week of july for which a complaint was registered (Sr num -[protected]), it took almost two weeks to rectify this saying unavailability of parts. One week later the machine got issues again which was worse than the previous issue, now the machine is not even getting turned on, a complaint was registered on jul26th (Sr num -[protected]) for which technician came after 2 days and said the issue...
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Anish Solanki
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

problem of handset starting or networking

Address:110036

Since i bought my sm-a510fzkfins on dated[protected] of 22000 from an authorised dealer, i got software issues regarding wi-fi, networking, heating.
And there is big problem i m getting in my phone is it unable of getting on.. It seems to show only samsung logo with heat while switching on. I sent my phone at the customer care, they replace my screen to resolve this issue on 12/07/2017 but my phone is getting the same issues... Again...
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ajay2sharma
from Dhanbad, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

don't providing the freeze service and response from company

Address:Begusarai, Bihar, 851112

I had book a call to samsung care on 21st may 2017 about my freeze cooling problem.
The complaint was successfully registered and service provider visited next day and said compressor and pcb not working. The compressor is in guarantee of 10 years therefore you haven't pay for it but the pcb not in warranty so that's charge is ₹3850/- and service charge is ₹345/- and also need to gas filling that's charge is 1200 with tax. He...
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Rajesh k saini
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my samsung j7 prime not serviced at service center after visit 4- 5 times

Address:New Delhi, Delhi, 110016

To,
Sir/madam


I purches j7 prime mobile 5 month before after 2month having charging problem i have changed charger after that problem not resolve. I see my phone at near by service center kotalamubarkpur new delhi they change charging jeck after that phone charge properly but network problem arised. Again going to service center. Say that coming tommarow i going next day they handover phone to me i check my...
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saurabh87withu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint of gorakhpur service center for not repairing my samsung note 3 neo mobile in time

Address:Gorakhpur, Uttar Pradesh, 273001

Sir,
This is to inform u that i deposited my samsung note 3 neo (Model no. - sm n7505) at s. P. Communication, shop no. 16, 1st floor, manglam tower, golaghar, gorakhpur on 1st july 2017 for repair as its display was not working but the repairing was not done and i have not received my mobile till today.

Firstly, s. P. Communication told me to give my mobile on 11th july then 21st july then 28th july and then 04th...
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iln9
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

washing machine: complaint numbers: 4241648992, 4242301832

Address:East Godavari, Andhra Pradesh, 502032

Hi,

My washing machine complaint number is [protected] is not addressed from past 2 weeks and we have reached out customer care several times.

At last someone from samsung called us saying the technician is residing in a far place from my address and is not willing to attend and got an assurance that he will send another person.

Unfortunately today the complaint is cancelled with fault reason that......
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Gavin D'sylva
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

new product installation

Address:Mumbai City, Maharashtra, 400050

Disgusting and utterly rude and un cooperative behaviour on behalf of your visiting technician towards senior citizens... Shame on you'll.
I'm her son who purchased this washing machine for my elderly parents as a gift i just got a call from them on this incident and am upset.
Carmel dsylva
Washing machine purchased from croma linking road
W/m tl 6.2 kg wa62m4300hp/tl slv
Respond to [protected]@yahoo.com...
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Ravi A Bhansali
from Gondia, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile

Address:411001

Hi...
This is ravi bhansali from pune city... I would like to put to your notice that i am highly dissappoint with the samsung product i am using. I actually bought a samsung j7 2 months ago..
It was a brand new pack phone from your authorised dealer.
Everytime i call someone or i receive a call.. I can only hear the conversation for first 10 to 15 seconds.. After that the voice is not heard from the other side and theres...
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