Samsung India Complaints & Reviews

Sir
Recently 3 weeks Before i will bought the new samaung galaxy s8plus Who has the most Powerfull Cellphone of 2017 & Samsung Said That It is water Resistance Phone...
One suddenly a glaas of water drop down on it and its not working Now the cellphone totally Damage But Samsung said that the water proof Specification Is not Our Responcibilty...
I have humble request to you pls solve my problem...

I am order Samsung combo offers in the box to 25000 man power bank and their phone and 64GB memory card mention but in the box I have received in only 8 GB memory card and power bank is very totally damage and earphone local
Total fake productsin web site
I want to return the product please give me cash back my amount 1049/-
Please...

Sir i have bought a samsung led32" 32j 4300 from sanjeev k company, 83, the mall, shimla-17100, shimla on 7-6-2016.
Now led crap some problem of display as there appears lines of different colours at the bottom of led and these are wider with the passage of time. Kindly redress my problem immediately. My mobile number is [protected]
Email: [protected]@gmail.com...

Hi
I am ankush arora from jalandhar week ago i searched a number of samsung service centre and any how i got an number i called on the no pn first ring a lady picks up the ph and tells samsung service centre and asked for the product i have given her all the details she said it will cost u 500 for visting chrgs which is companu policy a person came to my house check the machine and aaid will bring the oarts un morning and will make...

I have Purchased a Sumsung Refrigerator from your shop vide invoice no. Dom 31369. Date 16/06/2016.No good result result after replacement of the parts still water is draining and might lead to mishap of house peaple for which the company is responsible. So I request you to replace the Samsung Refrigerator under warranty given by company.

From B N Nayak...

I gave my Galaxy S6 which was purchased in Dubai for repair at Samsung mobile exclusive service center located at Kaveri complex Udupi. The complaint was I couldn't switch on the handset. I handed over the handset on 17th May 2017 with the assurance that they will open and let me know the cost of repairing by next day. Unfortunately no one was bothered to call me on the next day. So I again visited their service center on 19th and one of...

We have recently purchased the freeze from samsung and it is generating gas from freezer. We have contacted many time to samsung office guys, executive team and ceo email but there was no proper resolution.

This is really a bad performance from the entire team and i believe this is not a way to deal with customers.

The product has started occuring problem in just one year and the other freeze of lg is working...

Service center or customer support not changing my battery even it is under warranty and only 3 months old.. When i visit service center they told me that ur battery will be changed come after 1 week and then ask them for work order id they refuses to give me work order id by saying that it is not for customers... Then i contact service center after week for asking they said me that give ur order id than i told them that they dont give me...

Dear sri/ madam i
I had purchased a refrigerator which serial no. 0a544zah201755x & model no. Rt28k3722ut/nl on 15 march 2016 from navrang audio video pvt ltd. Add: d-10 vikas marg laxmi nagar delhi92
Sir from beginning i have suffering low cooling problem. Last one year so many food & vegetables i had waist. I had complaint so many time on your customer care no. From june 2016, & continuous sep, oct, nov dec 2016, & jan feb...

I have order for tv on march 17, 2017, my order id #[protected]
I was told that delivery will be done in 15-20 days but its still in pending state.
I have submitted 100's of query since then but only getting one irritating response : "we would request you to wait as we are awaiting the revert from concerned department.
We will get back to you within 2-3 working days."

Please do resolve my problem or cancel...

I bought a samsung 7 prime barely 2 months ago and i must say being the first time using samsung am completely disappointed. The phone got bad within 2 weeks, i visited your office and i was asked to pay 6000rs to fix a phone of less than 2 months. Stop giving bad product to us, it's not fair. If we buy a product with out money, we should get the money's worth....

Recently bought àn s8+ the phone has a sever battery and heating issue.. Went to samsung for replacement of the phone as the phone was in the replacement time zone.. The phone was kept by the technician for a week without any feedback.. Post which when i visited.. I was informed that it cannot be replace as it is got dent.. When informed that the dent is external and the issue is the other problems the technician and the floor manager didn't...

I had purchased a refrigerator of samsung company at[protected] due its manufacturing defect one pipe line is leaked due to that water is filled in its whole body from starting day we could't understand but slowly slowly fridge working capacity gradually goes down we call service centre they are telling us we can't repair this we will refund u deducting depriciation @rate 22% per year means 25000 costing 22%*4 =88% deduction 3000 they will...

This is my second complaint. Hope at least they will respond this time. Due to damage of small connection cord of display unit is not working. I have called company technician & after checking the unit he told display unit is alright but due to damage of cord power supply is not going to unit. Hence the cord is to be replaced. But your company technician he wants to get some business for his firm told that entire display unit is to be replaced...

We had given our mobile phone for repair of manufacturing defect at samsung authorised dealer - m/s heart beats 44/1 elgin road, kolkata 20, but even after 4 months, the shop keeper has refused to return the mobile phone to us.
Receipt no. 3105
Date 30.01.2017
Customer name : suman agarwal
6f chandranath chatterjee street
Kolkata-20
Iemi [protected]
[protected]...

Hello my name is Rohan
I bought a samsung j5 2015 on 23september 2015
After a month a battery problem is detected that is the phone will dead by power off automatically, when the charging remains 35%.
I complained about it at service centre then they say that it will become good after repairing then i repaired my phone in service centre 3times within 1 year but the phone didnot work properly and the problem continuous...

Sir,
My name is yashwanth, mechanical engineer for water treatment equipment manufacturing company in mysore, and i owned a samsung s7edge and on 09/07/2016 in mysore city.
Iam facing battery swelling to battery failure under normal warranty period itself, the above said problem was identified on 22/05/2017 by me, idont have any idea from how long it was there.
I visited your service office for the same complaint and...

This is a formal complaint against Samsung Service Center (Bill Number [protected]) & Samsung Customer Care Center (Complaint number [protected])
I have given my Samsung Phone J2 on 11th May 2017 for the LCD replacement. The Service Center told me to deliver my phone within 3-4 working days. However they failed to deliver it as per stated period. On enquiring about my phone the lady misbehaved and gave me a rolled answer “we cannot...

Hi my name is wasim shaikh i'm using s 7 few day a go i had battery issue so i went to samsung service centre service told me for an update. After update i got my problem solved but new problem arise that was of bluetooth which happened after the update. They told me that we will order new motherboard in 2 day but days have past they not provided me motherboard please see after the matter and one thing i have spend 50000 rs for the mobile...

Hello,

This is Arpit Agarwal.

I had ordered VR and paid full amount and after so many days you are sending me a mail that my amount is reversed.

That is totally unethical and unacceptable.

How can you take the money in the first case and then after a week reply that your amount will be reversed due to overwhelming response. Is samsung team playing with us or what. When ever...