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Samsung India Complaints & Reviews

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Last updated Jun 25, 2024
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Samsung India reviews & complaints page 388

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K
Kushal Athwani
from Bhavani, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Battery replaced but still not working

Address:Jalgaon, Maharashtra, 425001

I m very dissappointed from the service from samsung as under battery warranty they given new battery aftr 15days and this battery was also not working properly giving lots of problems and i checked the mobile as well if another fault bt the fauly is of battery again —

So i[censored] replacing battery against warranty it doesnt mean tat u again give used and wrong battery how much problem the user is facing tat company is not thinking...
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Ramakrishna Reddy Yerram
from Adoni, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile

Address:522438

I have samsung galaxy s3 19305t. My problem is battery drain. Connected to charger, normally charged. But charging down in only one hour. When using mobile data. Battery percentage is comes to 28 sim network is off and also shows battery fully charged, disconnect from the charger in the notification bar, then immediately phone switched off. While using my phone connected to the charger, then also battery percentage is down early, but charging...
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B
bala23in
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding samsung refrigerator model rt27jarzery cooling failure

Address:600077
Website:Samsung India

Dear Team,
I bought fridge on 14.06.2015, within 2 years cooling issue. I raised complaint in Samsung customer care. Next day evening serviced person came and checked. He told that gas leaked and need to be refilled the gas. the amount to be paid to correct the problem Rs 2500. But local service person told it will come around below 1000.
1. I want to know the real cost for that service ?
2. How gas leaked problem occurred...
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J
Jay Sukhadia
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile phone problem

Address:395009
Website:[email protected]

In my phone, problem like auto lock, auto wifi disconnected, hanging, some time power & home not work. So i go customers care service center 1st time they only update my phone then 2nd time i need to go there again to solve same problem so they suggested to change display but problem remain same at third time i need to go there so they suggested to change mother board again i will go so they update my phone but problem doesn't solve, & now...
+3 photos
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M
Manjunath Nemagond
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding samsung on8 mobile

I am manjunath nemagond residing in phulambri dist aurangabad maharashtra saying that they r giving away this handset at a price of 4000 rs so i confirmed the order by paying this amount. But when i opened the parcel in it one locket & newspaper is kept folded. Plz help me to recover my amount.
Thanking you...
Manjunath nemagond
[protected], [protected]...
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R
RU
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung S7 wrong service

Address:Bangalore, Karnataka, 560011

I had given my Samsung S7 phone to Care Point Samsung Service center in Jayanagar, Bangalore to check for any water damage on the phone.

The phone was in working condition.

However, the technician incorrectly thought that the phone does not switch on and re-imaged the device thus wiping off all its contents, including precious family photos.

The center was supposed to only check for any damage...
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R
Rajeev Kumar Maini
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Twin tub top loading washing machine

Address:110022

I had complaint about repair os selector switch which was resently replaced. The same become again faulty within 15 days of replacement but today i got a call the guy told me that being a cosmetic part the same will not be replaced or repaired now reference no is [protected]
My question is we being consumervhas invested a sum of rs 12000 on yiur brand and your company is giving these type of reply or service? A part of the machine...
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hariprasad_chinta
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Don't purchase samsung product i anywhere that reliance mart

Address:Bangalore, Karnataka, 560032
Website:Samsung

I purchased samsung refrigerator model is rr19k182z on 13/04/16 in reliance mart. After one year my fridge compressor is gone. I called to customer care. They guys saying i have pay server change plus tax. This is for only checking. I have a 10-year warranty of compressor. But they customer care people saying i need to pay service and gas filling. The total cost is 5k. The service guy is coming he removed all gas and he changed and gas refilling....
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T
thalavoorgp
from Nadapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Govt. office printer complaint registered, not yet replaced nor repaired

Address:Kollam, Kerala

Samsung printer of thalavoor grama panchayat office model express m2826nd, kerala not working since last 2 months. We have already registered complaint in time and a technician from local area kottarakara came and inspected and suggested parts change intimating the samsung nearby office for the same. But no further response. The printer has not been repaired yet neither replaced. The delay is highly regrettable....
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M
Murali Pillai
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Full HD TV complaint

Address:Alappuzha, Kerala, 688534
Website:consumercomplaintsforum

Sir,
I have registered a complaint for my within warranty FULL HD TV model UA43K5002AKXXL which turnoff instantly when putting on. complaint No.[protected] dated 27 May 2017. I was assured the technical support by 29 May 2017. Till now no representative technical support has been received from your end. Please advice what to do next.

thanking you,
Muraleedharan CV
[protected]@gmail.com
[protected]...
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V
Vrutan shah
from Kandla, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product is under warranty but asking for money.

Address:Gurgaon, Haryana, 122202
Website:www.samsung.in

Respected sir/madam,
I bought samsung fridge on 27 june 2016.
Model no. Rt28k304358/hl
255 liters.
Recently i noticed some interior side wall body part go t cracked both side of walls. On diffrent places..
I lodge complaint to customer care.
My complaint number :[protected]
Date: 17/05/2017
Registered mobileno: [protected]
They arrange a person to see that cracked part.
During...
+4 photos
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V
vijaysonig
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated to customer

Address:382475
Website:samsung

Respected Sir,
I am normal user, complaning about my frigde not repaired, Even they once taken and repaired and I paid as they billed, but every next day same fridge not working, I again complaint to them, they taken again and replied It is Internal Leakage and it will be not repairable.

They are not repling properly. I am fadeup with them.
please help me ..
my humble request to you Sir...
Vijay...
+1 photos
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D
dineshjhawar
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refrigerator

Address:700106

This is to inform you that i have purchased one refrigerator from m/s khosla electronics pvt. Ltd., saltlake vide their invoice no. 4424/1617/01015 dt. 10.5.2016. After installation of refrigerator at my residence at saltlake, i have faced the following problems :

1) whole refrigerator was replaced after one month of installation due to the defect of new refrigerator.

2) after six months from the date of replacement...
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N
newsashwin
from Chennai, Tamil Nadu
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Nagercoil samsung service centre

Address:629004
Website:REDEEMER ELECTRONICS

Dear sir,
Iam Ashwin from nagercoil, kanyakumari district, Iam a samsung customer for past 7 years, My samsung galaxy tab 2 had a complaint and i gave to service centre on 18/5/2017, still now i not receive my tab.No proper update from the centre side.The worst customer service in this area.Not picking my phone call also..Iam very unsatisfied using your service.kindly take necessary action and do the needful.

kindly...
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V
vyas1967
from Jodhpur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad quality lcd screen...

Address:Jodhpur, Rajasthan, 342001
Website:www.samsung.com

Sir,

3rd and Final Reminder…

I would like to bring to your notice the following few points for your kind consideration and favorable action.

1. I, Vijay Kumar Vyas bought a Samsung LED UA40EH5000 on dated 26th July 2015 from Mohata & Co. Sardarpura Jodhpur.

2. On dated 16th May 2017 will observed that LED screen was dull, then will call to Mohata & Co.for this complain but they...
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A
ajitmane
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received product not working.

Address:415409
Website:www.makemycombo.com

I have purchase a product from your site (Makemycombo) product - samsung powerbank and bluetooth device, same has not working properly. So request you to i want return the same...

Samsung powerbank and bluetooth device... Kindly do help for the same...

Product is branded even though not working... I don't like your service... Please do help and get return this product in any way...
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Roshan Gavai
from Jamnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service centers not helping

Address:Thane, Maharashtra, 421103
Website:Www.samsung.com

My nam is roshan mobile no [protected]
My galxy j5 phone i broght it last year unfortunatly batery of it is not working i went Sion, ghatkoper, ulhasnagar all suggested me to buy it from local shop but i found duplicate batteries on local shop, on may 15 2017 ulhasnasr service center in tilson market promised me to provide the same may days they kept me on waiting after i called they told me its imposible us to get you buy is from local...
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T
Tarak Shaw
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service issued

Address:Hooghly, West Bengal, 712201

Tarkeshwar shaw purchase a samsung mobile a510 - black, rs.21900/- on before 5/6 months.

Unfortunately i am facing a minor problem in my handset, i went service center for defective set, but service center does not entertain my case in spite of have warranty period.

So tell me what i can do???

Please solve this at the earliest.
Name :tarkeshwar shaw
Cont:[protected]...
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Shaukath Ali Kamil
from Tirunelveli, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding your defective samsung galaxy s7 edge

Address:627117

Hello Sir,
I am Shaukath from Tirunelveli.I bought a Samsung S7 edge handset on 27.09.2016.its been around 8 months since the date of purchase.My device was good till may 8 2017 midnight.When I got up on 9th may, I saw few horizontal dark gery lines in the display with tge low screen brightness, If the brightness is set to high those line disappear.So I took it to the nearest Samsung service centre(Redeemer electronics).They examined...
+14 photos
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Geesendhil
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated by samsung. Sold defective product. Galaxy note 5

Website:www.samsung.com

Dear Samsung CEO,

Brief about the issue.
I purchased a Note 5 phone on[protected] with the high trust on Samsung. I am using this phone for Official purpose.
Initially it was working well. But it was started giving me a trouble of Battery Drain issue on 11/2016. So I gave my phone for service
on[protected] at Smart communication which is located in Salem, Tamilnadu. They checked and found there is some...
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