Samsung India Complaints & Reviews

Hello samsung support team,

I've purchased my 50' led tv (Un50j5200) from pleasanton, california 94588 on june 21, 2016 and have registered the product online.

I have the bill available with me which is covered under one year warranty. I also have the extended warranty for another two years.

However, the service center claims that tvs that are purchased abroad are not covered under warranty.br...

I am very frustrating with your service, I bought one Ac and for that we call customer care to install the same and for the same they sent one person but he made our Ac on horrible conditions and till that Ac is not working and since 20 days I am continuously following with your cc but no one reverting for that every time they just making fake promise and saying soon senior technical person will reach on you but no one reaching, most important...

I am Mr Sandip Ghosh ordered a Samsung J7 Prime ( Order ID No[protected] mobile through your site on 24 th April, 2017. On[protected] near about 5 p.m. I got the product via FED Ex courier. After opening box I found that the mobile was not in the box. Only battery & headphone was in side. Then and their I lodged a complain in FED Ex courier. They took my complain. The tracking no FED Ex courier is[protected]. After that I also lodged a...

I got an email from Samsung company UK in that they mentioned I got an amount of 2.6 crore rupees and a Samsung laptop from Samsung company UK for active email users across the few countries and my agent is coming to your country to give the amount which you got so You need to pay the custum clearance free of 15000 rupees to The SBI account of NEMKIM TOUTHANG A/C [protected] then the custum officer I don't whether it is fake are not can someone...

Hi, i ankit shukla, resident of new delhi have logged a compliant with samsung customer care with call ref no. '[protected]' for my split ac repairing as it wasn't doing any cooling.

Now, this compliant was forwarded to west delhi service centre team. At first it took us 2 days and finally a short leave from my office in order to match our time with samsung team as they wanted to come only in office hours. When these people...

Hi Team,

I purchased a Samsung TV in October from Reliance digital, Phoenix Market city, Chennai and was transported to Kerala on prior information to Reliance. After horrible waiting and chasing of 2 months a technician came for the installation of TV at Kerala. It was unboxed by the technician and found the TV screen broken on one particular spot. The Samsung technician confirms the TV has broken from inside and not a physical...

I purchase samsung galaxy a7 volte handset price 29500 . but company product not working properly i call a lot of time samsung call center customer care executive suggest a lot of step which is followed by me also take on remote by smart tutor but unable to solve me. after that he suggested software update by samsung service center i also visit service center opt paid service 220 rupees 06.04.2017 . still problem not solve. i used jio sim...

Sir
I buy Samsung j7prime phone. Order no OD[protected] dated 25 Apr 17
First I received phone which was had many mark on screen and backside.
Sacond I received little bite good phone but phone is heat up very high and without using heat up. And at the time of charing also heat up too high and the same I complaint the customer care but got reply that go to service centre. But it's two day sir why I go to service...

When pink line coming on s7 edge phonr is a common issue then why samsung is denying the replacement of screen and panel under warrenty??
I need help... I just cannot afford to spend 17k when i am under warrenty... When you guys tested this phone under 5 mtr water how can ones sweatt can go. Inside and damage the screen... This is absolute ridicules reason for denying the replacrment under the warrenty

I want someone...

I have mobile sm-a510fzkfins sr. No. Rz8h50ze8kd. My mobile battery was swell. When i visit your service centre they replied me your mobile is out warranty then i call on your toll free no. They also dinaied your mobile is out of warranty. This is a cheating with people.
Now i decide to go to consumer court.
Surendra soni
[protected]...

Hello sir,
Ir mene samsung mai 30/4/2017 ko complaint karai thi, or apka arvind naam ka executive ak din aaya or refrigerator or sahi karke nhi gya ab hum ab daily call kar rhe hai to solve karne nhi aarha hai, gas problem hai jo ki time se pahele khtam ho gai hai, mai apko arvind ka number provide kar rhi hu ([protected]). Ye aane k liye roz bahane banta hai muje service charge b le gya hai. Or fir se mai new complaint registered...

Samsung authorised service personnel in Mysore replaced the compressor with new one since the old existing compressor was not working. The new compressor is giving abnormal noise and vibration while starting and stopping. The service agency says it is normal. However we do not agree since no abnormal sound should come if it is installed properly.
Also service agency says the warranty for new compressor is only six months. The new compressor...

Sir
Mera mobile charge nahi ho raha h or
Mobile me kha gya tha boost changing h or mene jab se mene mobile liya h 1.5 mahine ho gye tab se aj tak me full charge nahi kar paya boost charging me bola gya tha ki 45m me full charge ho jta h charge par mobile laga rahta h kabhi charging connecting chhod deta h itna mahga mobile liya or ye problem...

Complaint id [protected] dt: 13.04.2017, dt15.04.2017 your service engineer (Bharat Kumar Reddy) visited and told me that door handle is damaged. I will come with spare part .After few days another service engineer came with the spare part and told us it is not the right part, we will come again with right part with in 2 days. From that day to till date no one has come or even no information when it resolved. I made almost 10 calls to your...

Dear sir/mam

Imei no. [protected]/0

Bought new samsung phone galaxy a7 6 on dated 18 april 17 from mangla telecom centre worth rs. 23k see the performance within 10 days the phone touch screen stopped not working and every time phone got hang this is what samsung launch a new product with multiple defects in the market.

So called a renowned company??? Samsung selling his product in the market...

Sir,

My samsung tv ua55j5300arlxl - panel - sno. Oa373pch300010 which i'd bought from samsung plaza - classic, malhotra tower, ground floor, hill cart road, pradhan nagar, siliguri on 29th april 2016 got spoiled in the month of april 2017 and since it was under the warranty period (29th april 2017) it was repaired promptly by an engineer mr burman sent from your registered samsung service centre, siliguri.

Now...

I gave my phone to samsung service centre, my samsung j5. They been got the part from ho. Still they are not giving my phone not making it repair. You're staff don't have manners how to talk with customer. It's a humble request please do the needful, and help me to get my cellphone repaired. As i am facing many difficulties in day to day life.. So it's a humble request to help me out from this.....

My samsung note 4 device was recently damaged after taking the device to the service centre for software update. I had escalated this to samsung care and executive team and got the response saying that the device is out of warranty and i have to pay for the service.

I bought the device on jan, 2015 which was working absolutely fine during normal usage before i had visited the samsung service centre. My device did not have any...

मैंने[protected] को श्री सतगुरु टेलिकॉम कैसर गंज अजमेर से samsung z2 mobile खरीदा था बिल न. 2231 दि.[protected] ime no. [protected] i मोबाइल खरीदने के दो दिन बाद ही मैंने पाया कि बैटरी बिना उपयोग किये ही 5 - 6 घंटे मे...

Guys dont buy any samsung phone as they just fool the customers... They use very cheap products as in the glass n all the other materials used in the phone... Which get spoiled soon and then earn money from the repairing of the product...
They simply fool the customer by saying that the fault is ours n hence have to pay for the repair... Watever part is damaged is never in the warranty... Its a nice way of samsung earning profits......