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Samsung India reviews & complaints page 42

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M
MalayThaakkar
from Ahmedabad, Gujarat
Jul 27, 2022
Aug 3, 2022
This thread was updated on Aug 3, 2022
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No Refund from 32 Days of INR 122725.00

I ordered Samsung galaxy Book 2 pro 360 laptop along with Samsung galaxy buds pro on 24th June, 2022 and paid an amount of INR 123722.00 I cancelled my order on 25th June, 2022 because I decided to order lower variant of the laptop. On 1st July, 2022 I got an email from Samsung that my refund of amount INR 123725.00 has been initiated, On 08th July, 2022 I got a refund of 997.00 which was of Galaxy buds. Both of the products never got dispatched.br...
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S
shruti tiwari om
from Kanpur, Uttar Pradesh
Jul 27, 2022
Sep 5, 2022
This thread was updated on Sep 5, 2022
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Samsung S20 plus green line issue (2nd attempt for complain on consumer complaint))

Hi Sir,

This complaint regarding samsung s20 plus green line issue.
This device whoever in india have issue, I have rasied complaint to samsung CEO desk but they are not able to resolved my issue although they have introduced s20 plus policy for screen replacement till dec 2022.

In my device green line issue increased like anything now currently it's 8line.

I have raised concern to samsung...
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N
NickGhule
Jul 27, 2022
Jul 28, 2022
This thread was updated on Jul 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received a defective product and no replacement was provided though having DoA

I ordered Galaxy A73 5G from samsung official website on 10th July 2022 and was delivered on 14th July 2022. The display had a issue. I contacted with customer support team and they asked me to present DoA for the same. I got DoA and submitted to them via email a week ago. But there is no update since a week. I'm asking them everyday and they say the same thing that they will update within 24 hours. It's been a week since I have submitted...
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D
dipikanikam
Jul 27, 2022
Jul 28, 2022
This thread was updated on Jul 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung M31s motherboard problem

Address:Gandhinagar

I purchased mobile m31s dec 2020.
Now I am facing problem restart again and again.
I went to Samsung Customer Care office Sector 21 Gandhinagar Gujarat.
They asked me to change motherboard worth Rs.8500/-
Most of people facing same problem.
Please help us....
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A
arunkumar2211
Jul 26, 2022
Jul 28, 2022
This thread was updated on Jul 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective television

Hello Team,
I purchased samsung tv with below details

Samsung 125 cm (50 inches) Crystal 4K Pro Series Ultra
HD Smart LED TV UA50AUE70AKLXL (Black) (2021
Model) | B091GY19M3 ( SMG_UA50AUE70AKLXL )
Order Number:[protected]
Order Date: 17.01.2022

On 24Jul22 i registerd a complaint ([protected]) of black screen issue . Technician today visited and informed me that it has...
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A
Asan India
from Coimbatore, Tamil Nadu
Jul 26, 2022
Jul 28, 2022
This thread was updated on Jul 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung refrigerator - Internal gas leakage

My mom has purchased samsung refrigerator (model no- RT28M3954R3/HL) on 10.10.2018 in soorya agencies coimbatore Tamilnadu. I got cooling issue on my fridge and lodged a complaint to samsung service center via toll free number. On 23..07.22 an engineer has arrived to our home using samsung customer portal details and he confirms that my mom is an authentic samsung user and said gas to be refilled. Today another service engineer has arrived...
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A
Asan India
from Coimbatore, Tamil Nadu
Jul 26, 2022
Jul 30, 2022
This thread was updated on Jul 30, 2022
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Samsung refrigerator

Address:Coimbatore

My mom has purchased samsung refrigerator (model no- RT28M3954R3/HL) on 10.10.2018 in soorya agencies coimbatore Tamilnadu. I got cooling issue on my fridge and lodged a complaint to samsung service center via toll free number. On 23..07.22 an engineer has arrived to our home using samsung customer portal details and he confirms that my mom is an authentic samsung user and said gas to be refilled. Today another service engineer has arrived...
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Y
yeshpatel
from Hyderabad, Telangana
Jul 26, 2022
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Amount refund issue(order id:- 33034130766)(ticket id :- 60707168)

Address:BEGUMPET
Website:www.samsungshop.com/in

I am facing issue of amount refund from past 1 month yet still i am not getting an exact date of my amount refund.
Every 1 or 2 days i am getting mails from different guys that my refund is in process and it will take (7 to 10 days) time to process.
Now my question is to which mail i have to follow the refund date and it has been above 1 month that the other employes has given me commitment of generating the arn number for refund...
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A
ashah2002
Jul 26, 2022
Jul 27, 2022
This thread was updated on Jul 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complain about refund

I placed an order for washing machine from samsung shop app on 14th July where they promised to deliver the product on 17th July but haven't received the product on said delivery date and when I called them to enquire about my delivery was told that the product is not yet shipped from chennai warehouse so on 18th July, I cancelled the order through samsung website. But still haven't received any communication from Samsung. Everytime I have...
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H
Hrs:96
from Ahmedabad, Gujarat
Jul 26, 2022
Jul 27, 2022
This thread was updated on Jul 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund delayed

I have ordered a product with order id:[protected] on 24/06/2022 and cancelled my order on 25/06/2022 .but they have not refunded me the amount of my order till date(26/07/2022). They assured to refund full amount. I have called customer care number hundereds of times and they always say samsung team will mail me within 24-48hrs for refund delay but still no right information is being provided to me...
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H
Harshittt
from Bulandshahr, Uttar Pradesh
Jul 26, 2022
Jul 27, 2022
This thread was updated on Jul 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund my money because recharge not done

First recharge is not done but suddenly recharge done but my recharge not done...
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C
C Vamshi Vardhan Chary
from Hyderabad, Telangana
Jul 26, 2022
Jul 27, 2022
This thread was updated on Jul 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shipment delivery issue

Website:samsung.com & ecomexpress.in

Ordered on: Samsung.com
Delivery partner: Ecom Express
Order date: 18th Jul 2022
The expected delivery date was: 11th Jul 2022

It's been 20 days since Samsung did not deliver my order, they have handed it over to 3rd party agency namely Ecom express, and they assured the delivery of the shipment on 22 Jul 2022, but failed to deliver. do update no follow back nothing, worst service ever. I want this issue...
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B
Bhupendra Kumar Jhariya
from Mandla, Madhya Pradesh
Jul 25, 2022
Jul 27, 2022
This thread was updated on Jul 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung m31s mobile

Address:05 Ward Number 09, DIndori road Maanotjar, Deogaon, Deogaon, Bichhiya Mandla, Madhya Pradesh 481663, 8319607360

Samsung galaxy m31s Android 12 update after mobile Automatically on off & brize.
So please help me.
If you don't mind you will no help so refund my 20000 rupye....
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M
Mah Verma
from Tadepallegudem, Andhra Pradesh
Jul 25, 2022
Jul 27, 2022
This thread was updated on Jul 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Manufacturing Defect on Samsung A50s

Address:16-11-741/D/92/2, shalivahananagar, shalivahananagar, shalivahananagar

I have purchased a A50s mobile on 15th October 2020. All of a sudden the mobile stopped and when i restart it, it is repeatedly stopped at the starting screen and later total stopped. tried wit service center and they want to replace mother board problem with a cost of 7, 0000 plus on paid basis. my fight is that when there is a manufacture problem, it should be addressed by the manufacturer and replace under free of cost basis. i strongly...
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V
Vidushi Bamnotey
Jul 25, 2022
Jul 17, 2023
This thread was updated on Jul 17, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung M31 auto-restarting again and again

I bought Samsung M31 in August 2020. I have been facing this auto-restart problem for three days. I visited the Samsung Service center where I was asked to pay 7/8k as they said the motherboard needs to be changed, and that it is a problem from Samsung's side only. They said they are hearing this problem daily and in frequent amounts.

If this is the company's issue, why will we pay this big amount for it? Samsung should provide...
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J
Jignesh Zanzrukiya
Jul 25, 2022
Jul 27, 2022
This thread was updated on Jul 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Android Tv

Bought 52 inch android tv from Vijay sales Kalyan. Cost around 60k. within 8 months Display problem started. We hardly use tv one hour in a day. Blank screen is coming without any voice. More than 10 days passed still replacement of part is not done.cost is to high as compared to other brands and quality and services is very downgraded.

When communicated with customer care they told resolution time is 21 days. Then for payment...
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C
Chandrashekhar maurya
from Mumbai, Maharashtra
Jul 25, 2022
Jul 25, 2022
This thread was updated on Jul 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defect peace

Dear sir
I am jayshankar maurya from mumbai goregav. I have purchase samsung m12 . When I have put the sim card than mobil is swich off. Than i have visited samsung galaxy. Than he speack your mobile is interl dammage. But phone is purchase only 3th july and i have received 6th july and i have submitted online clame on 15th july after that visited samsung galary but he said your mobile is mother bord is damaged.
I have talk...
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P
Praise.Stuti
Jul 25, 2022
Jul 26, 2022
This thread was updated on Jul 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint No: 4349930589 & RT39T5C3EDX/TL - LX BRWN

Hello Samsung Customer Support Team,

My Parents purchased a Refrigerator of around Rs 50, 000 from Croma in December 2020 along with an extended warranty of around Rs 5500 to have peace of mind in case of any repairs.

In Jun 2022, the fridge stopped working, so my Mom called the on-site number mentioned on the extended warranty.

The person visited and charged Rs 350 calling charges and said that...
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S
Sungh sahib
from Faridabad, Haryana
Jul 25, 2022
Jul 26, 2022
This thread was updated on Jul 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refrigerator

Address:2H-58 N.I.T. Fraidabad Haryana, Near Lakhani Dharamshalla

It is requested to you that i have but Samsung 770ltr refrigerator . Now i am very much disappointed with quality after two month is can not working properly from last week a very foul smell comes from the refrigerator i complaint continue and company sending every time new Engineer but he cant able to solve my problem my complaint no was [protected]. Today engineer open from back and we saw wire is cutting from inside। I am shocked to see...
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A
audiashu
from Pune, Maharashtra
Jul 24, 2022
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Samsung M31s Freezes and Restart

Address:pune

Urchased the Mobile m31s from SAVEX TECHNOLOGIES PRIVATE LIMITED
06.03.2021

- And Now from past 2days after an update the mobile is FREEZING AND
RESARTING
-After the software update installation is complete yet it is freezing and
restarting
-Removed all 3rd party app yet the same issue
-Even Wiped out Partition cache
- Factory reset is not Working
-Visited Samsung Service...
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