Samsung India Complaints & Reviews

TV MODEL: UA40J6300
RECEIPT NUMBER 3593 DATED.[protected] FROM KRISH ELECTRONICS, THANE

Dear Sir/Madam,

In sep'2021, I had given a complaint for damaging my TELEVISION while i was in Delhi during visit of engineer fro LED issue and not supporting later on though sufficient evidence was provided that engineer had
not given correct information,
engineer had not given estimates and
that...

I had purchased Samsung Mobile A73 5G Mobile from Flipkart on 22nd July, 2022 and the product was delivered to me on 23rd July, 2022 and I am using it. As per the attached screenshot of Flipkart Offer, I should be eligible for *Galaxy Buds Live. @ INR 499. But, when I try to redeem the offer as per the steps mentioned on Flipkart's Term & Condition page, it says not eligible for Offer as the Offer is only for A73 users.
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We have purchased SAMSUNG S20+ on Oct 2020. We installed updates on around 20 Jul 2022 and green line appeared screen on 28 Jul. I did not drop the phone at all and neither there is a single scratch. It is not expected from brand like SAMSUNG with high end mobile phones. SAMSUNG need to fix this issue free of cost....

Bought Samsung phone Galaxy M42 5G use for 13 month not going to restart mode continuously, visited their services centre charging 12 k for that...

I bought Samsung galaxy m31s in may 2021.It’s only 1 year already the phone is restarting continuously. I visited Samsung service centre and they are telling that the motherboard has to be changed it costs 7000 to 8000 which is too high for a 18k smartphone. It’s company’s fault for manufacturing cheap hardwares and not repairing it for free….. we will never buy and recommend Samsung company products.. we need refund of our smartphone....

Placed an order of Fridge from Samsung Shop (Order Id: [protected]) worth Rs. 1.07 Lakhs. But due to delay in delivery had to cancel the order. It's been 15 days now since order cancellation but I have not received my refund yet. Every time customer care gives the same response that it has been escalated but no one is able to give any proper explanation. This is customer's hard earned money and if you have no right to hold it without any...

My phone samsung m21 started creating restart issue i visited service center they charged 240 for software update later they told that issue is in motherboard it is a model problem many people facing same issue in samsung m21 and samsung m31 model service center asking for motherboard replacemt which will cost 6200 and cost of phone is 12000 now company should look after the issue as it is model problem not customer negligence
I want...

The damaged products were delivered on 23rd July. Called the customer care multiple times but no one is coming to pick the products. They respond with the same email every day but take no action.
RS74R5101SL Side by Side with SpaceMax. Order ID: [protected],...

Hi, I was watching the movie. Suddenly, i saw the purple dot in my screen. I thought it was nothing. But, in a next few minutes, it started to grow.

I did nothing wrong i.e. not spillted anything, not fallen. Help me as soon as possible....

My samsung m21 is restarting automatically for past 1 month after the software update.
When I visited the customer service in the city they demanded an amount of rs 5700 to fix the motherboard.
How should I pay money for the problem caused by maker's mistake.
I think I have made a mistake by choosing Samsung....

Ordered a samsung s22 back cover by mistake ordered a wrong one so canceled it but refund has not been processed uptil now...

Product has been returned but the money is getting deducted still.. Please cancel my EMI...

I have been using samsung handset for past 22 yrs. Yesterday while charging my galaxy M30 handset it caught fire and blasted . Handset sim and everything around charging table complete damaged . I need adequate compensation,...

Hi Samsung,

For the last 14 days my galaxy active 2 watch's display malfunctioning and I have gone to the customer service team in thrissur, India on 27th July 2022. But they are saying "Motherboard is damaged due to liquid and it's not covered in warranty, also claimed 16K INR for repair. However, it's actually in warranty as I purchased this last October. I only used it for regular use and there is no way that it's water...

Due to small rain, Samsung m31s is not responding and screen also turned off after one week of incident. Notable Point, One year is completed from the date of buying.

I went to samsung service center in beach station (high court back side) chennai. They asking inspection fee and simply told that to replace the mother board its cost nearly 8500 in indian rupee. I bought it for 12000 by exchange with my old phone.
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I wanted to know on 4th August, 2022 Ms. Bhumika (Samsung Shop Support) updated me via Mail that "As we have checked your device IMEI details, there is no offer found for your device".
Hence, as a proof of the IMEI Number of A73 5G Handset that I purchased, I am attaching all the below mentioned proof's with Terms and Conditions.
I had activated the Handset during the Offer Period between 16th July, 2022 to 31st July, 2022 (Device...

I placed an order [protected] for a Refrigerator on July 16, 2022. And I thought of going for an advanced model, so I cancelled the same order on July 17, 2022. I got a mail on the same day that my order was successfully cancelled and mentioned that I will get the refund in 7-10 working days.
But even after 19 days, my refund was not initiated from Samsung's side, even after multiple follow-ups with their customer care, Each time...

I am writing with my dissatisfaction with the quality & after sales service of my S20 plus purchase.
I bought thee phone in March 2021 and it has developed a screen issue with 2 green lines on my screen rendering it unusable. This is a manufacturing defect which is acknowledged by them n they are providing a 1 time screen replacement for it too. However, they have refused to fix my phone until i pay them 15, 000Rs. This is because...

On 4th of August my galaxy s20 plus mobile phone suddenly has a bright white light on the screen. I have also attached picture of phone. The phone did not sustain any physical damage nor was impacted in any way that could cause such problems in the screen. Having checked online multiple users have raised the very same issue. As consumers after paying such a hefty price tag for a premium product it is disheartening to face such ordeal. Samsung...

Dear Sir/Madam,
I have purchased a Smartphone Galaxy A71 in 11.08.21 with SAMSUNG Care Insurance Coverage. Recently about 2months back this Smartphone Screen got cracked as it accidentally fall down from my hand. I approached SAMSUNG Service centre for repair and as advised by them I lodged a service request in SAMSUNG portal and paid Rs1300/- (Approx) ONLINE for necessary repair.
However SAMSUNG Sevice Centre received the...