Samsung India Complaints & Reviews

I have purchased samsung a22 5g phone and on the same day i have raised a complaint about camera defective and shown them the proof by taking so many pics but they are not admitting the mistakes in service centre although they said that you come here everytime we are not going to change it.. and at last this is my last hope to complain here...

First Name : Akshai
Last Name :G Pillai
Email Id :[protected]@gmail.com
Contact Number :[protected], [protected]
Request type :New Product Installation, Service engineer visit request, Technical advice require, etc
Product Model Number : RR21T2H2WCU/HL-03
Product Serial number :04B04PARA02993J
Address : Nikunjam Payyanamon Po Konni Pathanamthitta Kerala Pin : 689692

Hello Samsung,...

I bought a galaxy a50s, but after some day uses it restart automatically, in 2 3 months, i get to a service center and they told me to change the motherboard of cost 11k. this is not fair @samsung, it is like a cheating with customer, commpany should take action on this and replace all of motherboard of customer who have problem without any cost ....

Complaint no. [protected] dtd 12/12/2021. Attended by Peddina Malleswera Rao on 13/12/2021. But the problem was not resolved even though he has collected RS3, 500/-for service. He has not shared with me any receipt saying will get it online. Later on somebody telephoned for a follow up and came to know that the problem could not be solved But there is no one turned up. The problem of water accumulation is still there and now a new complaint...

My device i.e. Galaxy M31s is auto restarting on its own since last 2 days...

Purchased a Samsung phone(Galaxy F41) in oct. 2020.
Since last 4-5 months, immediately after the warranty period was over, I started facing issues of getting "switched off" on it's own "now and then".

Initially I thought that there might be some power issue because of which it is getting switched off on its own now and then. But 2 days back, it stopped working all together and got "DEAD". Went to the mobile shop and...

I bought a Premium phone from Samsung and within 5 months it's motherboard, and charging board is corrupted ( wifi stoped working after an update and services center informed it whole system is at fault seems like its a manufacturing defect)
If this is the quality of Samsung Premium Product then I don't know how your other products are.
I requested for a replacement which am told is not your policy, but I requested an exception...

I bought a Premium phone from Samsung and within 5 months it's mother board, and charging board is corrupted ( wifi stoped working after an update and services center informed it whole system is at fault seems like its a manufacturing defect)
If this is the quality of Samsung Premium Product then I don't know how your other products are.
I requested for a replacement which am told is not your policy, but I requested an exception...

I purchased 2 mobile M31 and M31S from Amazon in the month of Oct 2020.
M31 had an issue on 3 Aug which got repaired after paying Rs 4600. M31S had a display issue on 8 Aug where the screen got completely black after displaying Samsung and the model name. Both issues come within 15 days after mobile updation

Today I visit the service center and they told to replace the motherboard at 8K cost.

There was...

I've had my Samsung Galaxy M31s for 23 months. My phone has recently begun to freeze and then restart. This occurs so frequently that I can no longer use my phone properly. I checked some Samsung community forums and found the same problem posted by many other people there, and Samsung has yet to issue a statement on how they intend to resolve this issue. Because so many of their users are experiencing the same problem, they should investigate...

Hello Sir.

Hope you are doing good and thank you for taking out time to read this in your schedule,
I am Vishal Verma, use to be a loyal Samsung consumer from Galaxy Note 9 to current galaxy S22 Ultra I have bought them all and used happily.
But the recent experience with Samsung has left bitter experience to say the least.
I had ordered galaxy s22 ultra and galaxy watch from Samsung portal of which s22...

I was purchase samsung a33 date on 20th may after some time breked my dispaly and i changed that but the samsung care center cheat with me i rec. My phone but his bettery is damaged i call the care center but he is said that this my issue
and after some day my display totaly not work samsung this is brand...

The below ticket was raised on 3rd August and today is 11th still the the issue is not resolved.
On 5th August a engineer visited and told gas leakage issue and he will arrange and gas and come next day to repair it still there is no sign.
I called customer care executive and they informed me by Monday 8August engineer will cost still no sign.
We buy Samsung product as we heard after sales services are very good.
I...

Last month I purchased a Samsung Tab S7 FE and it had an offer of buying the keyboard board cover for 50% discounted price. I ordered the same by paying Rs 6200 approximately and upon receiving tue order, I found a basic Samsung notebook cover and no keyboard. Upon reaching out to Samsung chat support on this matter, absolute no support provided....

Hey

I had an issue in my Samsung M31s device (auto calling on emergency number) and I raised the service claim on 1st Aug 2022 as I had extended warranty under samsung care+.

During conversation with customer care, My device was supposed to be returned to me within two working days after the pick up date (i.e. 2nd August) but i have still not received my device. I have called several times to customer care but...

Appeared lines on Screen...

Dear sir,
i purchased a mobile phone through samsung online store vide order no-[protected]. the order was delayed and not dispatched, i chatted with customer care center and cancelled my order. after cancellation of my order 15days lapsed my money is not refunded....

I have purchased a samsung mobile and given 4 times for repair in ktym service center.They have given after repair twice and not rectified at last they said they changed the display but still not working.Mobile is getting switched off often and I am not getting any proper service from the ktym service centre.In between the phone is working and they said they cannot take the phone for repair when it is working.I will never buy any samsung...

Sir mane ek Samsung Galaxy f41 Black colour ka oder kiya tha Jo mujhe 2 August 2022 ko Blue Colour ka mila or damage mila hai or Screen bhi fuli hui hai mane Amazon Customer walo se call kiya to Unhone meri Return laga di or mere pass Return laga dege ke bad mere pass 2 din Company ki or se msg Aaya hai ki Aaj Aapka Oder Delivery lene aayega fir Aaj 6 din se mere pass Delivery boy pickup lene nhi aa rha hai or Jo msg aata hai Unke delivery...

I ordered a mobile and an adapter through Samsung shop app vide order id # [protected] on dated 18.07.2022. But on dated 20.07.2022 I requested to cancel the said order due to some reason. My order has duly been cancelled and I received a message on dated 25.07.2022 from Samsung that my refund will be initiated within 7-10 days.

But I regret to inform you that I did not get my refund against my order ID# [protected] even after...