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Samsung India Complaints & Reviews

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Last updated Apr 29, 2024
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Samsung India reviews & complaints page 43

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C
Chandrashekhar maurya
from Mumbai, Maharashtra
Jul 25, 2022
Jul 25, 2022
This thread was updated on Jul 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defect peace

Dear sir
I am jayshankar maurya from mumbai goregav. I have purchase samsung m12 . When I have put the sim card than mobil is swich off. Than i have visited samsung galaxy. Than he speack your mobile is interl dammage. But phone is purchase only 3th july and i have received 6th july and i have submitted online clame on 15th july after that visited samsung galary but he said your mobile is mother bord is damaged.
I have talk...
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P
Praise.Stuti
Jul 25, 2022
Jul 26, 2022
This thread was updated on Jul 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint No: 4349930589 & RT39T5C3EDX/TL - LX BRWN

Hello Samsung Customer Support Team,

My Parents purchased a Refrigerator of around Rs 50, 000 from Croma in December 2020 along with an extended warranty of around Rs 5500 to have peace of mind in case of any repairs.

In Jun 2022, the fridge stopped working, so my Mom called the on-site number mentioned on the extended warranty.

The person visited and charged Rs 350 calling charges and said that...
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S
Sungh sahib
from Faridabad, Haryana
Jul 25, 2022
Jul 26, 2022
This thread was updated on Jul 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refrigerator

Address:2H-58 N.I.T. Fraidabad Haryana, Near Lakhani Dharamshalla

It is requested to you that i have but Samsung 770ltr refrigerator . Now i am very much disappointed with quality after two month is can not working properly from last week a very foul smell comes from the refrigerator i complaint continue and company sending every time new Engineer but he cant able to solve my problem my complaint no was [protected]. Today engineer open from back and we saw wire is cutting from inside। I am shocked to see...
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A
audiashu
from Pune, Maharashtra
Jul 24, 2022
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Samsung M31s Freezes and Restart

Address:pune

Urchased the Mobile m31s from SAVEX TECHNOLOGIES PRIVATE LIMITED
06.03.2021

- And Now from past 2days after an update the mobile is FREEZING AND
RESARTING
-After the software update installation is complete yet it is freezing and
restarting
-Removed all 3rd party app yet the same issue
-Even Wiped out Partition cache
- Factory reset is not Working
-Visited Samsung Service...
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A
audiashu
from Pune, Maharashtra
Jul 24, 2022
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Samsung M31s Freezes and Restart

Address:pune

Purchased the Mobile m31s from SAVEX TECHNOLOGIES PRIVATE LIMITED
06.03.2021

- And Now from past 2days after an update the mobile is FREEZING AND
RESARTING
-After the software update installation is complete yet it is freezing and
restarting
-Removed all 3rd party app yet the same issue
-Even Wiped out Partition cache
- Factory reset is not Working
-Visited Samsung...
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M
mkt123lt
from New Delhi, Delhi
Jul 24, 2022
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To Change Motherboard of TV UA48JU6000

Address:Flat no 1077 Plot 9 Sector 6 U F Apartments Dwarka New Delhi 110075

TV picture with sound goes off & on HDMI ports are loose one is not working

Mithilesh Trivedi
M [protected]...
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P
Praveen KB
from Chennai, Tamil Nadu
Jul 24, 2022
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Samsung M31 s Hanging Issue

I bought Samsung m31 s phone in October 2020 from then it was restarting and hanging frequently thought it was software problem, but yesterday it was fully freezed unable start or switch off, contacted serviceman they told it's a manufacturing defect IC fault, highly disappointed with this Samsung product they have given a defective product which can last for just one year so it cannot claimed with warranty. Need resolution justice for this...
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S
shruti tiwari om
from Kanpur, Uttar Pradesh
Jul 24, 2022
Jul 27, 2022
This thread was updated on Jul 27, 2022
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Samsung S20 plus green line issue

Address:air force kanpur

Hi Sir,

This complaint regarding samsung s20 plus green line issue.
This device whoever in india have issue, I have rasied complaint to samsung but they are not able to resolved my issue although they have introduced s20 plus policy for screen replacement till dec 2022.

In my device green line issue increased like anything now currently it's 8line.
I have raised concern muskan sharma from samsung...
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A
anitarwtak
from Hyderabad, Andhra Pradesh
Jul 23, 2022
Jul 28, 2022
This thread was updated on Jul 28, 2022
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Samsung Vertical Line across the screen - S20 Plus

Recently I faced an issue with my S20+ there is a green vertical line all of a sudden without anything. I reached to customer care they told me as this is a issue from samsung side it will be repaired free of charge.
I submitted the phone to service center last week but now one week later service center refused to repair it for free and send the device back to me and now there are two more scratches which was not that time when it...
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G
gautamyash37
from Katni, Madhya Pradesh
Jul 23, 2022
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Samsung F41

Address:H No 334 Gautam Gali Near Shankar Hanuman Mandir Masuraha Ward Katni

Due to manufacturing fault and system update problem my phone freezes and restarts multiple times. As i have my warranty expired i cant claim it and customer care says its a manufacturing defect and cannot fixed even after servicing . please resolve...
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V
Vidya Durga
Jul 23, 2022
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Washing machine complaint

I registered a complaint on 15.07.2022 for my washing Machine.your technician came on 16.07.2022.he said that sensor boards and wire kit are damaged.but till today my problems was not resolved.I call to the customer care number several times.but my problem not solved till today. I request you to kindly do the needful at the earliest As it is Causing a lot of inconvenience to me....
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V
vikasguptartk
from Hisar, Haryana
Jul 23, 2022
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Refund

Address:939/13 Adrash Nagar Opp D-Park Near Punkaj Kiryana Store

I was Rs.10499/- through upi to samsung india Ltd. for purchase a tablet. but due to some reason I canceled my order on same day I.e. on 20.06.2022 and my order ID is [protected] and complete no is 62074635. till date I am not received my refund from Samsung Shop please help me and solve my problem...
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J
Jagadeesh23
from Roorkee, Uttarakhand
Jul 23, 2022
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Frequent restarting issue Galaxy M30s

Address:Roorkee

After the software update my mobile, Samsung Galaxy M30S is restarting frequently. From a reputed company like Samsung this kind of cheap tricks are not acceptable.

Samsung should fix it with next immediate update of the software or it should replace the mobiles with new ones.

I need answer to my mobile....
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D
Jul 23, 2022
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Galaxy Z Fold3 5G

This is my very big mistake that in my life I took very wrong decision that I after leaving the best mobile phones I gone with the Samsung Company in Mobile Industry, In the last November 2021 I purchased the very highest range mobile phone of your company i..e Galaxy Z Fold3 5G with great happiness and enthusiasm. But now I am feeling ashamed on first of all on me and then your reputed organization. On 21.07.2022 while doing my some work...
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Z
zoheed
Jul 23, 2022
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Order Cancellation Refund not received

Website:www.samsung.com/in

I had ordered Samsung S22 mobile phone from Samsung App on 9th May 2022. The order number is [protected]. The purchase was Debit Card EMI purchase. I had cancelled the order on the same day i.e. on 9th May 2022 due to change of mind. Expecting to receive the refund in 7-10 working days I did not bother to call Samsung Support. Now it is been more than 2 months I have not the received the refund into my Bank account. I have checked with my...
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H
himashu soni
Jul 22, 2022
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Samsung s20 ultra

Address:MAJERA KUMBHALGADH RAJSAMAND RAJASTHAN 313325

Mera mobile samsung s20 ultra jo ki 11 mounts old hai jo ki warrnty aur garanty mai hai joki barish mai gila hone ke karan kharab ho gya joki mobail purchesh karte wakt bola ki waterproof hai maine samsung care mai repair ke liye call kiya tha unhone bola 45000 rupees ka kharcha bataya hai toh ye company fraud bana rhi hai aur customber se paisa lut rhi hai mera mobaile number- [protected] himanshu soni...
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V
Vasu mathi
Jul 22, 2022
Jul 26, 2022
This thread was updated on Jul 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund status

Hi samsung team,
I placed an order for M12 from samsung shop, on june 30, 2022. The order was supposed to be delivered on july 4th but due to technical issues from samsung end, it was cancelled on july 5th and I was told i will receive the refund in 7 to 10 business days. I am following up until today 22nd july but no proper response about the refund. Every week i receive an email stating refund will be issued in 7 to 10 days. This...
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M
mahiccc
from Mumbai, Maharashtra
Jul 22, 2022
Jul 23, 2022
This thread was updated on Jul 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Depreciation for 3 years old fridge (unrepairable)

Address:Bangalore

Dear Samsung,

Its Shameful that Samsung product wasnt be able to repair because quality issues and your service team is providing me 34% depreciation which is no way matching my current need. Is it what you care of loyal customers who invested and trusted buying Samsung products?

Either you repair my fridge or replace it with same model, am happy to pay for the repair charges but giving this sort of petty depreciation...
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B
Bhavn@
from Bengaluru, Karnataka
Jul 22, 2022
Jul 22, 2022
This thread was updated on Jul 22, 2022
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Samsung Faulty TV

I purchased Samsung TV from Reliance Digital less than a year back dated 11th Sep 2021. The TV started having display issues in just 2-3 months of purchase however issues were getting resolved after few restarts. Interestingly TV is not even powering on at all.
When I filed a complaint with Samsung, they sent an Engineer to replace the hardware which is display panel, but I do not want the hardware to be replaced, either I want my...
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S
Sidhartha Padhi
Jul 22, 2022
Jul 23, 2022
This thread was updated on Jul 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

This is in regards to the complaint of Samsung TV (UA55TU7200KXXL), bearing serial # (0A933NHN400447W).

I Puchased a samsung TV on 18.10.2020 also i have puchased extendend warrant on 18.10.2021 for this . But from 28.05.2022 my TV gives problem of dispaly issue .I have logged a service complaint regarding this having service request [protected].
service engineer near by has visited my house and told me that this may fail due to water logged . But i have not done any such type of activity .asked for photos how you have concluded that...
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