Samsung India Complaints & Reviews

Hi Sir/Madam
Our washing machine having problem in water pouring pipe. We already complaint directly to the madurai branch of vasanth & co. But they didn't come for service on washing machine..plz send the washing machine expert to service the maching as soon as possible.
Thank you...

I bought a phone - Samsung M32 priced at INR 13749 from Samsung.com on 4th of july 2022 which was delivered to me on 8th of July 2022.

Issue with the phone - Dated 13th of July 2022 - Phone purchased on 4th and delivered on 8th started causing problems on 13th of July and we reported the same with Samsung. We were advised to take phone on service center which we did and received a D.O.A. on 14th of July.

Start...

Samsung M31s Phone is getting switched off automatically after the software update and per the service center they have done the system update but still the issue is not resolved and looks like hardware issue and need fix the hardware. But this is happening due to software update then why we need to pay for this as other Samsung phones are also facing similar issues....

My Samsung M30s phone stopped working suddenly after the update. Service centre is asking for almost half the device amount stating it be Motherboard problem. My phone is not under warranty....

On 9th July 2022 after downloading security update when I installed it in my mobile suddenly switched off...at that time nothing understood what was going on at around 1.30/2.00 A.M. On 9th July 2022 morning I went to the Samsung Service Center Silchar...after checking my mobile they told me that somehow my mobile consumed water and because of that they found fungus...but I told them how is it possible? Before updating ..my mobile was perfectly...

Hello All,

I am very disappointed to write that I had a very pathetic experience with Samsung India.
Last year in 2021, in the month of June I purchased Samsung galaxy M31s, and just after 13 months i.e, in the month July 2022, My phone is Restarting automatically in just every few minutes. And after some time it finally switched off with only logo visible which is not even letting the device to get into bootloader.br...

I bought mobile on sep-2019 in Amazon, mobile condition is completely well up to yesterday but suddenly today morning mobile stucked and restarting at samsung logo.

When i shown the same to samsung care kompally, They are saying motherboard & charging slot shorted & need to change the same for that, charges are 3800 rupees.

How this was happened suddenly without any issue in mobile phone.

When...

Mayank had purchased Samsung Watch R825 Active-2 @ 15750/- as on[protected] by ICICI Debit Card under No Cost EMI Scheme.

As per Scheme of Amt. of 1500/- cash back in 90 days,

but the customer did not get this cash back till date now.

So requesting you to please short out the issue as soon as possible and revert cashback to customer account.

Please find the mention below in detail...

Order number [protected], need refund immediately. Order was cancelled by samsung and not customer initiated. Its been a month waitin for refund from samsung end....

I have ordered samsung F23 mobile along with 25W travel adapter in order id [protected] on 10.07.2022 and amount paid for both items, and the mobile was delivered on 12.07.2022. But still now i have not received my travel adapter till today. i have called customer care so many times and still date no response from samsung shops. i have lost my trust on samsung products in this regards....

Hi,

I purchased a Samsung Galaxy M31s phone about 1.5 years back, on 29th Oct 2020 (I've attached the invoice). After a recent OS update (security patch update), my phone started freezing and auto-restarting every few minutes. I went to a nearby Samsung service center nearby my town and they told me that the motherboard needs to be replaced. There were over, more than, 10 people with the exact same complaint in the service...

This is in reference to Samsung complaint number - [protected].

I purchased a brand new 1.5-ton AC from Samsung offline store. Which turned out to be defective. I raised a complaint regarding the same
on 11th July and I was told that a refund will be provided within 7 working days. Service engineer and Samsung customer care people assure me on this.

After daily follow-ups and numerous emails, still I haven't...

Dear Sir,
I am Mukesh kumar. i have ordered a samsung M12 Mobile on 4th july 2022 order id is : [protected] and my mobile no.[protected]. But it was cancelled by Samsung. I dont know why and my refund has not been credited for 25 days.
I called customer care on wednesday and talk with RAKSHA and she assured me that amount will be refunded within 48 hours but did not get my refund and today 29th july 2022 i again call customer...

I've ordered Samsung washer dryer for our new home on 29th May 2022 and it was delivered on 2nd June 2022. I kept it unopened as interior work was going on and requested for installation 18th July as home was ready. On opening the box, we found that there was a small crack in the plastic part. Technician said that this is a damage from earlier and asked me to request for replacement of the part. Samsung customer service response is that they...

I have repaired my Samsung display worth Rs 4660 on 11th July and they promised that is covered under warranty and on 20Th July i noticed a crack on my display which is invisible i requested them to repair as it is under warranty.
i had repair from Samsung authorized center

But again they are asking for the money for repair saying it is not covered...

I had ordered a Samsung Galaxy tab vide order ID [protected] on 29.06.2022. Since it was an urgent requirement and the delivery date was not suitable to me, the same was cancelled on 29.06.2022.


It has been more than 4 weeks, I am yet to receive my refund. In the meantime my credit card bill has been generated for which I am required to make the payment.

It is highly unprofessional on your part to...

I purchase Samsung washing machine worth cost of 32k from Samsung online estore 0n 13th july. During installation technician visit we found there are several dents marks are on machine boast and there is broken bracket behind the machine. I requested to exchange the machine but they said it is not possible you need to return the machine and order a new one. I am ok with that they told within 4-5 days reversal pick up will happen but after...

I had ordered a monitor (LS27R650FDWXXL) from samsung.com and it never mentioned about the installation service or mentioned that there is installation charges for the monitor. my order id is [protected] and they had told me to pay the installation charges or the warranty becomes void.

In there entire webpage it doesn't mention about the installation charges for the monitor nor at the time of the checkout. they had failed to...

I have purchased Samsung z flip 3 mobile and it is an horrible experience as within 1 month of its purchase I noticed the screen getting black from the folding area. I contacted the service center to resolve the issue and get the display replace but they denied to cover it in insurance and hasn't responded in responsible manner at all. Moreover, instead of getting the similar complaints, they are just trying to cover their mistake of production...

Last spoken to mr ravi ghodiyal and he had said that they will take back ac and give me 17693 as cost but i had purchased the ac for 28999. The original cost of the ac was 31990 and i got 2000 discount on my hdfc card. There was also a no cost emi in which flipkart deducted the interest amount which bank charged me. Now no cost emi means the interest is also a part of the principle. It basically means that its an interest free emi. Just because...