Samsung India Complaints & Reviews

Dear sir,

I got my samsung J3's screen broken so i gave it to Hearing world service center in aliganj lucknow and they gave it to me on 7.9.2016 after one month of submission, after using it one and a half month it started malfunctioning again and i gave them back on 2.11.16 with work order no.7175 and it has been one and a half month and they still have my phone and they are saying that they need more time. Their behaviour...

Dear Sir/Madam i purchase Samsung j-2(6) on 20/09/2016 bt only three monts phone is burning.service centre care not give good response, they told phone display not destroy through burning.bt phone is damage by burning itself.battry n backpanel have hole of burning.i attach bill scan copy.
please do the need full .

Thanking you
Neeraj Dewli
[protected]...

FINAL- REMINDER

P.S.: IN WARANTY PERIOD, SAMSUNG REFUSED TO PROVIDE THE SERVICE OF MOBILE WITH NO CHARGES, We are suffering physical and mental agony and harassment due to irresponsible and negligence in the service of SAMSUNG, which could not be compensated in the terms of money, so look into this matter seriously, otherwise I will compelled to forward this matter to CONSUMER COURT for vindication of my right.

So,...

This is regarding the Samsung mobile phone that I’ve submitted on 4th November’16 on your service center located in Sector-3, Noida ( HCL Services Limited, D-1 ) and still I’m waiting for my mobile.

I’m trying to reach you on your given number [protected] but It is not getting contacted. So what should I do ?.

Bill Number : [protected]

Last time I’ve spoken with one your executive and...

On 23rd of October, the fridge stopped working. I called a Samsung service centre. They advised me to defrost the fridge and clean it a couple of hours later. So, I did and restarted it. But it didn’t cool. On the 25th, Samsung service men came to check the fridge and said that the gas was over. Following which on the 26th, they replaced my gas for Rs 2678/-. It worked but the cooling wasn’t impactful. On the 30th October, it stopped...

Refrigerator model no- RT28K3343D2, purchased on 10.12.2016. On 18.12.16 I complained for the defect, on 19.12.16 a person came but issue not resolved, on 20.12.16 again an engineer came worked for 2hours, but defect not resolved, engineer said product is defective and cannot be repaired. Now I am very much worried that wether I have been cheated by Samsung, because within 7 days of installation of my fridge, compressor is found defective...

My washing machine top loader WA78K1/XTL's PCB got spoil. The part is no longer manufactured and is not available in Shillong or Guwahati Samsung service centres. But in Guwahati Service Centre they showed me in the computer that it cost Rs. 1999 and with service charge comes to about Rs. 3000/-

I went to West Bengal and in Samsung service centre HAKIMPARA the part was available. But, THOSE FRAUD, CHEAT SAMSUNG STAFFS are selling...

Visiting serv.cntr.for remote replac.first given the remote.then told order is of someone else.
1.y responsible person not seated.
2.when rcvd order should be highlight on syst.
3.ppl in serv cntr.giving excuses.not accept.wat sugg.given.
4.is this the samsung we expect.
5.highly oppressed by u're ppl.
6.being n prestious organisation ?u'rs people....

I am sandeep bhardwaj. i put up in delhi and i wanna tell you about samsung service center bharat

comunication which is located near durgapuri shahdara this is the add a 245, durgapuri extn.100 futa

Shahdara, Delhi 110032.
so this is the story i wanna share with everyone about samsung service center. my friend rohit visit

samsung service center beacuse his mobile j7 giving him problem.problem...

I have a purchased Samsung j7 in march 2016 but unfortunately mobile displayed has black after a hanging on[protected]. as per guarantee of Samsung should be changed of display but customer care told me that your display has broken. but I assure you sir the display is not broken from my end. your service machine unable to understand of problem and judge . So please suggest me that how to solve the problem other wise I will go to court against...

Saala chutiya bananeka company hai. jabse cell liya hai tabse constmer care jaa hi raha hu. ther is still 6 months warranty left. but zero costomer satisfaction. bloody screw your samsung company. no use at all. apple is best. you call Note 5 a Premium phone. but i found nothing like that. till now i hav faced display problem. charging port problem.motherboard problem.nd now battry draining problem. which is still not solved.i lost my job...

I bought Samsung J7 2016 by Amazon. in one month before. but it is not working still from a week. To resolve this problem I had contact to the customer Care of Amazon. He said that I have to contact Samsung service center of my city. So I contacted Samsung service center, because it is in guarantee period, but he is saying its touch pad is not working and he is demanding Rupees 6000/- to repair this problem.
Please help me sir, I...

Only one month before I bought the Samsung J7 smartphone through Amazon. Now It is not working.Blue lines appearing on the phone and phone is not working.When I called the Amazon's customer care to help, then they said that I have to take help from Gulbarga Samsung service center.When I go to Samsung service center Gulbarga, they are demanding me for Rupee 6000/-, otherwise they will not repair the mobile.
What should I do, Only one...

I vistited samsung care centre before a month for reparing my fon. They said displays are short so vist aftr 15 days. After 15 days they said same yet short. Finally after a month they took my fon for repare now more than 10 days passed i didnt receved any coll from care centre..
Before 2 months my friend submitted his phone at care centre for the same purpose. He got solution in 24 hours so its requsted kindly solve my problem as...

I purchased samsung mobile j2 6 2016 model on 16 nov 16. screen broken due to my mistake and i apporach to samsung service centre silchar on 12 dec 16 and his contact no is[protected] my job sheet no is [protected] . he commet to deliver the item with 7 days mens till 19 dec 16 it should deliver but neither deliver the items nor giving proper date service centre taken sevice cost 70 % in advance( total repair cost is Rs 5055) .Samsung support...

Hi i had bought a new samsung galaxy j7 on[protected]. I got so many problems with initially my charger adapter didn't worked i had been to samsung service center in west tambaram, chennai. Recently my headset was not working, i had given for a service on saturday[protected] they said they will return on monday but after being there they still saying it is not solved. Causing me a mental harassment and trouble where i need to travel so...

I am facing issue in my new mobile J7, which i bought recently 04 month back and i am very dissatisfied with the response what i get from your registered service center which is situated at M.P Nagar Bhopal.

Please do provided me solution of my problem because i am big fan of samsung brand and dont want to loose my faith on brand.

Do the needful.

Mairaj khan :- [protected]...

I am regular user of Samsung products .On 19.12.15, I purchased mobile battery from m/s Mobile wala, Govind nagar Kanpur at 13.58hrs. 18.12. 16 bieng Sunday, l went to lodge a complaint at your authorised service at Aliganj Lucknow today i, e 19.12.16 at 11.30hrs. l was told that guarentee is over on 18th and the complaint was not entertained.Kindly look into the matter and do the needful.
Abhinav Mathur,
129, Ravindra garden,...

I have purchase my galaxy j7 on 13 april 2016 and my phone get off automatically again and again. Our nearby service center changed the screen after that same problem occures. The employ of samsung care has been updating my phone since last 2 days. Becouse of all this i'm facing many problems. Please sort out the problem. Looking forward to your quick action. My complain bill number [protected]. I will happy if you replace my phone. I have...

I have purchased samsung galaxy on nxt from flipkart on 29 oct 2016 . on 10th dec 2016 it suddenly stopped working. there was a message that was coming of operating system and i know it was an software issue. i went to samsung service centre in noida on 13 dec 2016 and they kept my mobile for a day and told me that there is moisture in my phone and mother board needs to be changed and it will cost 8800rs. i know that there is no such single...