Samsung India Complaints & Reviews

I am using my note 5 from 10 month but suddenly my display is not working and i call the help line no they told me that you have parches this phone from saudi arabia in sep only came back to india so now they told me it is not going to cover under warranty why its not covered under warranty i want to know that because its touch is working but i can not see any thing...

Within 10 days after purchase of samsung on8 got display issue. After checking in customer care they said the problem is in motherboard. They given time limit to resolve this issue is 3-4 days but after 20 days they are telling that motherboard is replaced but now there is display issue & they want another 5-6 days to solve the issue. I think samsung sold faulty piece online. One more thing is whenever i called to their customer care for...

I brought samsung j7 prime which was released in september.
When j7 prime releases, on next day i had purchased this. Phone was outstanding and performanace also good but the only saddest thing was about display.
You had released with gorrilla screen glass and you had publish like gorrilla screen couldn't break but what the actual fact is, you blamed us.
On this morning i try to keep charging to mobile suddenly mobile...

Dear Samsung team,

I have submitted my mobile to Mayuresh cervice centre for hard home key and service executive said that it will take a couple of days for repair . Its all good at service centra, when I called at customer care on[protected], then a guy started asking me, what service centre said about it, are you calling from JIO no and in bad way and not able to give proper solution and vaguely said that it will take...

I had Purchased a Samsung LED Tv on November before 10.11.2016 and also I have raised a Request for installation on 26.11.2016 but this time LED has not Installed and also no any service engineer visit the Site.
Samsung Customer Care says your request has been completed within 48 hours but why this problem cannot solve within 15 days.

So Plz stopped this Nonsense and also don't committed any wrong commitment....

Dear sir,
My name is vinod from up, please help me out, what is the reality of this
E mail. my email id [protected]@gmail.com

The samsung electronics is pleased to inform you of the results derived from the e-mail ballot lottery international program (mnblip) held to consolidate our numerous customers worldwide. your e-mail has won a cash prize of £500, 000.00 (five hundred thousand great british pounds) and a...

Sir/Madam,
I have already submitted complaint in your support office and CEO office regarding the following reason:
I have purchased Samsung Microwave oven Convection model:MC28H5025VS/TL-28ltr.on 19.12.2015 which became silent from 16.10.2016 and I have lodged complaint to service centre on 17.10.2016 against which they have pickedup the oven on 22.10.2016.
Since then after repeated phone calls and mails Neha, Juhi...

Dear Sir,
I was a samsung loyalist untill I experienced their services. I have bought Samsung Galaxy J7 on 04 Dec 2015. I have submitted it to Samsung care located at SCO-62, 1st Floor Swastik Vihar, Panchkula -134109 due to display blinking on dated 21 Nov 2016. The handset is in warranty period. On conversation with customer care executive on dated 26 Nov it was told to me by that part is already issued to my phone on 24 Nov and...

I have purchased a number of products from Samsung. Among them I have 32” LCD Television Series 5(Serial No. 12293PBS801202V) purchased in end of the year 2009. Yesterday by mistake my child just broke the screen of that.
Today when I called your customer care for replacement of the same (Service request No. [protected]) your service engineer just told me that at present this LCD screen not available and if it is available than replacement...

Service not satisfied till date
I have purchased Samsung LED TV 22" inch on dated- 30/06/2013. But recently this TV Display panel was not working. I contact Samsung customer care support on dated 01/12/2016 Ref No-[protected]. Customer care executive promised that the engineer will be visit tomorrow but no one visited. Then again i call customer care and launch complaint on dated 8/12/2016 Ref No-[protected]. Then next day engineer will...

Hello,
I submitted my s7 edge due to display issue on oct 4th 2016 to samsung svc center, marathalli, bangalore when it was under warranty.
It was then approved for refund on nov 4th.
It's more than 2 months now, still i didnt get my refund amount or no reply from samsung svc centre.
It's really frustrating situation being a loyal customer.
Reference bill # [protected]

Thanks
Anil...

I bought samsung top door automatic washing machine on 16-nov-2016 for my mother (She is alone), earlier she was using semi automatic and wanted to upgrade to automatic to help to her.

We went to vijayawada e-city shop to buy better washing machine and sales representative has suggested to buy this top door washing machine, hence we bought it. But that was the bad decision we have taken to buy samsung top door.

When...

On 26th nov i gave my cell phone to service center, on 28th nov i made an enquire about the cell phone, the phone was not yet repaired, so i made an expectation for two more days, i made a call on 1st dec and so on till 6th dec.
Unsatisfied by the feed back from the services center, i made my mind to contact samsung customer care - before calling the customer care i called up service center to get the feed back about the phone - they...

I had bought my phone on 8/11/16. Activated on 18/11/16 but display disapeared after 12 days. My screen is scratchless but the service center does not want to open & see the phone if there is some manufacturing defect they simpky say it must have fallen but cannot support the view as there are no dents. Still they say there are other ways i must have damaged the phone. They have been just trying to say that we must have damaged the phone...

I requested for service for broken display on 20.10.2016 it is a new mobile but fall down unfortunately they said physical damage will not cover warranty i accepted that it's my mistake. I bought this phone for rs 13410 during flipkart promotion offer service centre told me to provide identity card and bank book xerox and they told we will order the display if parts not available we will refund half money except display price, i told that...

My phone has a board issue and change in the service center. After the service there is a headset issue only hearing there is a mic problem using headset. Lot of times iam going to the service center and that problem was not resolved. I bought this phone about six months only please replace the phone or resolve my complaint
Service very poor
Please replace another phone
Also change the headset port in the samsung service...

Washing machine had got an issue and these customer service people don't help at all. They don't book a service person at all. They are highly rude and not of any help. They don't care about customers and keep pissing people off.if It is difficult for a patient person to handle, how do you think that other elder generation can handle your stupid workforce...

Worst service till date...
I purchased samsung tv
Model :ps51f5500arlxl on 10/10/2013. As per your customer support i also extended the warranty of my tv further for 3 years from 10/10/2014 to 9/10/2017.
But recently my tv caused accidental damage which involved changing of display panel. I am ready to pay for that. I booked complain on 9/11/2016. As my complain processed, your representative from pune told me that samsung...

Respected Sir
With due regards this is to inform you that I Vivek Arora bought SAMSUNG A9 PRO on 4th december 2016
and same day started facing issue of overheating and r
ed dot besides message icon from 5th December. Went to LAXMI NAGAR SERVICE CENTRE on the same got the problem rectified by upgrading the software as said by customer care Executive. Still tge problem persist, I approacged again to your service centre...

Dear Team
i have given my Mobile phone for warranty repairs at Smart Tele Services, Opp Nirmala Convent, Vijaywada, Job Order Number 11593 dated 21/11/2016.
Its been 20 days till today and every time i go to repair centre / call them they claim that spare part ( SCREEN DISPLAY ) is about to come from Noida
in case my understanding is right Noida is in India and should take appx 5-7 days to supply the part
For...