Samsung India Complaints & Reviews

I have given my Samsung tv for repair. Tech told it could be a problem with the panel or circuit board. Panel will cost around 20, 000₹ and circuit board may cost 5000₹ approx. Iam ok with whatever's it's. But they will take only cash!!! No card or any other digital payment. How is it possible to pay cash now when the whole country is going digital.
Service centre is
Samsung service centre
Kalathiparambil roadbr...

Dear Sir

I had purchased smart TV from Samsung in Nov 2015 and since I have been facing issues with the TV and till now I have been struggling on the same, There multiple no of follow up with the company Representative till along with the CEO but all the time the resolution is provided on hit and trail basis, One issue is resolved in month time which is not acceptable to the customer, I have requested if company do not have...

I purchase a samsung refrigerator 2 year ago from m/s pittapilly (shoppe) at pala in kottayam district in kerala, couple of months back, we had to see inner of refrigerator, like white case cover whole inner body of the refrigerator has been incline/removed from it's place, (which clinging with the metal body (masking case) due to this the refrigerator not working properly and the product not cooling so then, we complained the customer care...

I purchased a 102 cm led smart samsung tv costing rs57000/- (Model no ua 40j53000, sl no oa363pbg4000633) on 1-5-2015 from a reputed dealer m/s gemini tv center mavelikara in kerala it is regretted to inform that only after one year and six months the display has become grey coloured and it made impossible to view the program with naked eye. Immediately after noticing the problem i lodged an on line complaint (Ref. No. [protected]). One service...

I had purchases a cell phone ( Samsung Galaxy S7 Edge) dated 10/06/2016, immediately within a span of one month a technical problem occurred due to which my phone started having grey broad lines on the display which was sorted by the Mis. Rekha Tanwar around 24 july 2016 with an assurance that this problem will never ever going to occur. I was being told that it is a technical problem and If I am not mistaken S7 edge is the latest phone by...

Dear sir i (Chetan raghav) ordered power samsung power bank 16800 mah having reference no.= [protected] that i received on 2jan 2017 but the product i received is not working properly, not charging the phone and even look like local product. So i request you to please take it back and either refund my cash amount rs 448/- or provide me another product in good condition & quality.

Kindly process it as soon as possible br...

Hi,
I had purchased samsung galaxy j5 on 29th june 2016. It is under warranty period. The problem is that the dust appears on the front camera very frequently. I went to the service centre twice but the issue is still the same. They said that the product has a manufacturing defect. This problem occurs very frequently. Kindly do the needful. Thanks!...

I have purchased samsung j2 (6) smartphone on 01 september 2016. After one month i updated my phone's software to new version but after updation phone is auto restarting again & again. I have done data factory reset two time but problem is same again. I have purchased samsung mobile first time but its very bad experience for me. I will never suggest to anyone to purchase samsung smartphones....

I have purchased a 55cm led tv in march 2014 (Model code : ua22f5000armxl, s/n : 23523znd600423, manufactured in june 2013) from a reputed retailer im west bengal. But only after 2 yrs & 9 months, i observed it's display became grey coloured & nothing is displaying. I lodged a complaint on[protected] vide ref no : [protected]. A service engineer csme on[protected], inspected & suggested panel of my tv is damaged & to be eeplaced with a new...

This is regarding my purchase from Croma, Kharghar, Navi Mumbai.

Appliance: Microwave Smart Oven
Brand: Samsung
Date of Purchase: 31st Jan 2016
Product Value: Rs. 15760/-

After a comprehensive market and product study we zeroed in this Samsung Microwave and decided to buy from Croma being a reputed store despite of better offers from local vendors. But unfortunately the trauma started from...

Sir,
I want to state that i brought a samsung convertible refrigerator of 275 litres on october 5th 2016 but as after the deliveryof the refrigeratorfrom the dealer i noticed that the surface of the fridge has many irregular surfaces and at the corner of the fridge ther was a dent the person who came to deliver us the refrigerator noticed the defect in the refrigerator and complained the dealer about this the dealer responded to this...

We wanted to buy best featured phone which should have reliability and manufactured either by apple or samsung. We decided to buy note 5 of samsung purchased 2 nos. Of samsung galaxy note 5 in january 2016. We purchased 2 nos. Of note 5 on 2nd january 2016 for which we paid rs.54000 each.

Out of 2 note 5 phones, in one of the phone, we noticed that after removing the s pen, the screen was not getting activated. We contacted...

Hi, we are very much tired of calling customer care as we are not at all satisfied with samsung tv product, we have purchased smart led tv worth of 50k and we have presented this to our sister. After purchasing 3 months onwards on tv screen we have seen few patches day by day it was increased and totally spread entire tv. We have raised querys n complaints and finally a technician came and he repaired. Again after two months the problem continued....

We have purchase new mobile samsung j 200 dated 05.12.2016 thats mobile not working within 20days we have deposit for repairing purpose your service centre [protected] sreenath mobile bhilwara against received no. [protected]. We are already complain your call centre complain no[protected].
I m prem kishan garg 71 year old people. I m trust the samsung name and purchase your brand. After purchasing your mobile and your service are bad...

I bought a samsung galaxy j2 - 6, 2016 model on 19 dec 2016, 9 pm from store in shahdara area (All record attached in the mail) despite offering many other brands there i chose samsung, but from day 1, it's sim slot no.2 not working properly, after try in settings, it was sometime working & sometime not, i went to store from where i bought it, he said go to service center. I went to service center durga puri, shahdara, delhi. They said it's...

Dear Sir / Madam, As I have given a samsung mobile j7 for service on 29.12.2016 agreed date of delivery is on 30.12.2016. I have gone to your service center by yesterday to receive my mobile. But they have haven't responded properly for the feed back and get such a bad kind of reply which I haven't got from any other service center. For keeping such a kind of employee in service center samsung should ashame for it. I requested them to give...

I have given my mobile for repairing on 8th December but still i haven't received any confirmation from the service centre.But I have been continuously calling them regarding my mobile weather it has been done or not but I have been telling that they have ordered the parts but still they have not received but no one has informed me about this when I call them then they say we have still not received the parts.The service of samsung is very...

Dear team
This to you informed that I have all ready raise a complent but I din't get any answer from your side

I purchesed samsung 64 gb memory card from your online side (make my combo ) but card is not working so that i want my money or else replace this
card
my email add
[protected]@gmail.com
mob no -[protected]...

Refrigator (Ref) purchased in Jan2015 for second home in Goa. We visit 2-3 times a year and stay for about 7 to 10 days each time. Ref hardly used for 50 days from purchase. Ref not working now. Complaint lodged . Ref no [protected] DT 01.09.16. Second [protected] DT 26.12 16. Tech came only on 29th Dec. Infors that Repair possible only in service center . New ref has to be transported. Who is responsible for any damage, dents etc that may...

I have purchased a Samsung galaxy note from an authorised Samsung dealer along with that they provide me a insurance for that which says that if anything happens to your phone you will get the compensation.
Unfortunately it's very hard to say that a brand like Samsung it's cheating it's customer like this.
The insurance company when contacted for the claim money after submitting all the required documents to them found to be...