Samsung India Complaints & Reviews

Sir,
my phone is updated by samsung care . After that the problem rises for volte voice calls . I connected to samsung care Hanumangarh . Tey don't solve the problem . I went three to four time there . Then also there is no answer for this . They updated the phone two times but the problem untill suffer. I have also concern with JIO4G company . They have said that the network of sim card is properly working. the problem is inside...

Since my last reply, I have not receive any solution for my Samsung mobiles which are now only a toy for me and all loss of my hard earned money. I have tried to talk to your customer care numbers but all the extension numbers are invalid. Finally, I have connected to a number and talked to samsung executive Ms. Shruti during 13:13 hrs to 14:13 hrs today and she has informed me that she has no solution at present and connected me to the her...

I am extremely dissipated to see the product back at back door steps. after the cancellation and refund initiation being confirmed by Samsung India eStore.

Purchase Date: October 25 th, Note 4 battery, money deducted--- website has shown error message --- retried to order ---- money deducted again---- error message shown again.
After half an hour received mail that both orders are Confirm...[protected],[protected]br...

Dear Sir/Madam

One year ago, after quite research, I zeroed in on SAMSUNG GALAXY S5. This handset was highly recommended to me by my near and dear ones. Moreover, I have always been a SAMSUNG buyer. Prior to S5 I had Samsung Quarto. I thoroughly enjoyed my Kinship with SAMSUNG but unfortunately the Galaxy S5 forced me to think otherwise.

Sir, In December 2015 I bought S5 from FLIPKART. After receiving the phone,...

Dear Sir/Ma'am,
Good Morning,

This is to inform regarding the pathetic experience i had with Samsung Service Center (PRAYAG SERVICES, SWARGATE) in Pune.
I Had bought a Samsung Mobile J7 last year from Vijay Sale on 12/01/2016.
Last night the display suddenly fused automatically when i was surfing on the net something went wrong in the inside of the mobile as there was no physical damage outside the mobile....

Bought Samsung SM-B110E/D on 25/05/2016.Now two mobile ports not sukpporting SIM.bad reply from dealer.v very very bad response from dealer. Samsung service centre reject the phone .urgently give a solution from the service centre.samsung service centers are very very careless response.please solve my phone problem or replace the phone urgently. Help me...

Sir, as I have purchased new refrigerator in april 2015.since then, there has been a problem of non cooling three times. first in warranty period i.e.nov.2015. then in june 2016, again there was a problem of non cooling. now again in December 2016, there is a problem of non cooling.
in a short period of 1 and a half year, my new refrigerator has been faced technical problems three times..a new refrigerator, I have been paying a good...

LED 3D TV(46inch) was brought in Saudi Arabia in the month of September 2015.The electronic item malfunctioned in the month of august 2016. We complained to local customer care and some workers were to sent to see what the problem was.But no one was able to provide the solution and seems like every one is behind the money.After their visit the condition of television became worst.People who are sent to look after the problem doesn't understand...

Rail Wheel Factory Yelhanka Bangalore Karnataka has received one 32"TV from KUNDAN ELECTRONICS BANGALORE in the month of November 2016 but after installing TV the doubt is about clarity of TV even after connecting HD channels in HDMI 1 port.Already spoken to customer care and follow the procedure about settings but after settings also clarity is not much again call to customer care but wouldn't get proper support.Please arrange Service Engineer...

I had a product complaint on A7 ( broken touch screen). As they could not provide replcement screen; they agreed to refund the amount and the same was sent to mevide cheque on HSBC.My account number was mentioned wrongly and as such i am unable to encash the cheque.
In spite of repeated reminders they are NOT yet given the corrected cheque.

In spite of escalating to their CEO its no avail.

Need expeditious...

Sir,

We have samsung SCX printer, it is not working properly. If any made any print out it was struck and giving big noise. we are very much bother about due to this printer compliant. We unable to find what's the problem whether it is cartridge problem nor printer problem. Hence we request you that please visit our premises and rectify the repair as early as posibble....

We have purchased a Samsung Mobile of Model No .A 500 Gold CE [protected] on dated.30.05.2016 from Cell Point (India) Pvt. Ltd., near SBH ATM, Visakhapatnam - 530016.

Suddenly Mobile display blank & not worked on dated.10.10.2016

[protected]st Complaint booked vide W.O/Complaint No. J 236 and claim no.[protected] - Service centre people committed & told us to be rectified within 18.10.2016.
br...

Dear team,

I purchased a LED Tv in 2011 around Sep. In Oct 2016, it started giving me problem. The TV did the power recycling whenever I turned it on. I took it to the Service Center to get it checked. The engineer checked the TV, checked the part availability and asked for an advance of Rs 3000 for the same.

After waiting for 2 weeks, the engineer informs me that the part is in DNA status and will never be...

My ph caught fire and I threw that away. If I did anything wrong? Samsung kept my phone for 2 months and returned as it is. Really??????? Is it samsung??
It caught fire so Shall I use this same phone again??If it caught fire again you take guarantee of my life that nothing will happen to me?????
Your call center people tell me that I denied replacement. Samsung center says their backend team denied the replacement. Where should...

PROBLEM - DISPLAY WAS BLINKING
it was said to me that within a week u will get ur mobile repaired or it will be exchange or refund money will be given.
than on 12th the said that on 11th November, 2016 they said that my mobile is approved for exchange and i will get my mobile within 15 working days . now it has been around a month i haven't got my mobile and they haven't approached for the same. every time i call in service...

I have submitted the lcd broken mobile phone in samsung care garcha road, ballygune, koikata on 03.11.2016 having bill no.[protected]. Yet now no respond from the samsung care. The employee named pooja kapoor told me that that i will get the phone within 2 weeks but the same period has been elapsed, and now over phone she told that she has left the job and when i called in the office, the same is not receiving the call. The bill amount was...

I purchased a Panel LED TV 81 cm. last year for Rs. 27, 000/- (approx) -refer attached bill. Now guarantee is over, after that I noticed horizontal lines on screen and it seems to increase in number gradually. I am surprised to see this issue happened just after guarantee over. I don't expect this from Samsung such a reputed product. I have suspect on quality of product or manufacturing issue from your end. What is the solution for the issue?...

I am including my problem with my device also so that if you get connected to customer care please forward it to them.

Yesterday i, e; 5 Dec 2016 i received my s7edge after 5 days from samsung service centre agra because the sound coming out from earpiece is broken and blurred so i repaired it from there.Things are going fine but i recently discovered that the sound coming from primary speaker is different. Earlier whenever...

Sir, i am not getting proper service of my samsung j7 2016, when i am taking the phone to the authorized service centre of samsung. As per there feedback network ic of my phone is not working & when i am asked them to solve the problem as soon as possible, they just behave rudely with me & reply me that they will need minimum time of seven day's to solve the problem....

I bought s7 edge at 26/05/2016. After six month. I accidentally drop my phone in water. It said that it's water resistant phone despite that my phone is water damaged. I went to Samsung care they said it cannot be replaced and because of liquid damge now it is out of warranty. And also it repair cost is 34, 000. It's a water resistant phone and it does not include water damage warranty. I want replacement for my phone....