Samsung India Complaints & Reviews

I purchased a Panel LED TV 81 cm. last year for Rs. 27, 000/- (approx) -refer attached bill. Now guarantee is over, after that I noticed horizontal lines on screen and it seems to increase in number gradually. I am surprised to see this issue happened just after guarantee over. I don't expect this from Samsung such a reputed product. I have suspect on quality of product or manufacturing issue from your end. What is the solution for the issue?...

I am including my problem with my device also so that if you get connected to customer care please forward it to them.

Yesterday i, e; 5 Dec 2016 i received my s7edge after 5 days from samsung service centre agra because the sound coming out from earpiece is broken and blurred so i repaired it from there.Things are going fine but i recently discovered that the sound coming from primary speaker is different. Earlier whenever...

Sir, i am not getting proper service of my samsung j7 2016, when i am taking the phone to the authorized service centre of samsung. As per there feedback network ic of my phone is not working & when i am asked them to solve the problem as soon as possible, they just behave rudely with me & reply me that they will need minimum time of seven day's to solve the problem....

I bought s7 edge at 26/05/2016. After six month. I accidentally drop my phone in water. It said that it's water resistant phone despite that my phone is water damaged. I went to Samsung care they said it cannot be replaced and because of liquid damge now it is out of warranty. And also it repair cost is 34, 000. It's a water resistant phone and it does not include water damage warranty. I want replacement for my phone....

I have a Samsung TV with model no UA46D5500RR. I am facing TV on/off issue in a continuous loop. I did contact Samsung customer care but they directed me to Reliance ResQ. According to Samsung customer care it is there official service center.
Reliance ResQ is the worst service provider I have ever seen. They have kept me fooling for last 20 days that they have ordered a new mother board for me after taking 50 odd photos of my mother...

This is to inform you that i have bought this on 4th pf october tgis year, after 1 month of purchase tv screen started vanishing, some vertical black lines appears and then it blackout whereas audio keeps playing. I've complained about this to the dealer they never made any response, when i went there and personally visited them, they said they can do nothing about it. After 1 week service engineer visited at my home and updated software....

Dear sir/ma'am,
I purchased samsung j2 cell phone at 14th of aug 2016 on emi.
By mistake my phone's screen got damage after 2nd emi.
I agree that mistake was mine but i visited at your service centre and there your employees told me that they will charge rs.4800/- and take one week to repaire it..
Till after one week they are saying that they have no parts availabe for samsung j2 new virsion. I submitted all the...

I purchased LED TV 40' joy plus in last year for Rs. 50, 000/-refer attached bill.
Now guarantee is over, after that I noticed black spot on screen and it seems increases size. I surprise this issue happend just after guarantee over. I don't expect from Samsung such a reputed product. I have suspected on quality of product or manufacturing issue from your end. What is the solution for the issue? What is the life of product?
br...

Hi good afternoon...,

My name is jaisimhareddy my number is [protected] I had buyed New Samsung guru music B310E on 03/13/2016 I'm facing hanging issue after the call not even completed 48hrs buying the phone this kind of problems I'm facing i need replacement or refund about my phone I need clear and positive reslovestion if not I whil file a case in consumer form on sumsung regarding failed phones selling to customers I have...

I was a samsung loyalist untill I experienced their services. I had an issue with my phone Galaxy Note 5 - the screen was damaged so I went to service centre on 2nd November to give my phone for repair. They seemed to be a good team. They heard me and then took the phone from me and told me that the total cost for the new screen will be 13000 for which I agreed. Since their card machine was not working I had to pay some cash as advance. They...

SAMSUNG A9 PRO DUAL SIM SLOT NOT WORKING

beware samsung a9 pro is not a good mobile and please dont waste your money in buying a worst device.

this mobile has dual sim and one sim always remains switched off or not reachable...its not only in my device THIS PROBLEM IS IN MY FRIENDS MOBILE ALSO..

And the BATTERY is not at all 5000 MAH my friend has xiaomi note 3 and it has 4050 MAH and it has a...

I have a samsung plazma tv wich was purchased in oct 2013. The warranty of the tv will be end in oct 2017. This tv is a defected produced product which has been repaired 5 times till oct 2016. I registered a complaint regarding its functiong on 2 nov 2016 which cannot be resolved by service center and customer care center. I am steel complaining to your customer care executives but they are not taking this seriously. I am hoping that you...

To M/s Samsung India, Dated[protected]
Kolkata.
I purchased your Samsung Combi Micro Oven Model C103FL-KC/XTL (Serial no: 00187ZBWA0275Y) about 4 & half years ago. Initially all was fine but since last one year it is giving trouble with the Start Button.
Twice your mechanic visited & some how rectified & collected his Service Charges.
Now again from last week its not functioning. Today again your Mechanic...

Samsung provides defective products. I bought a TV for 1, 60000 and just as the warranty of 1 year gets over the TV stops working. After contact with the brand services, they ask for 50000 mor for repair of the set. After such a massive expenditure it's highly disappointing to get this kind of response and being cheated. I want to take up an action against their services and inefficiency. Never buy Samsung again....

My television was taken back for pannel change on 02.11.16. But till now I didn't receive the product back and they said they will charge 10% service fee. We called to enquire about the product more than 15 times.. But still all lame excuses are given.. Now I need my product back if not you yourself keep it and I need a refund... If the product is returned also I won't pay the service charge since my product is not delivered in right time..due...

Dear Sir,
I Have bought Samsung Galaxy J7 On. 16.12.2015. I have submitted my mobile Samsung care due to display blinking. The handset is in warranty period. I don't get any response from service center and i didn't get my handset yet, it's around 15 Days and i want
my mobile before mobile due date of warranty. My every work done by
these handset. And i feel you don't know the value of customer time.
Kindly do...

I sent my samsung j7 phone to the service centre 1 month back because of display blinking. I bought the phone in january 2016 after 6 months the display started blinking.in the month of october i sent it to service centre sirsi but they said there are no spare parts available so they will have to replace it. And now they are saying that even replacement got rejected. Since 2 months my phone is in the service centre nither repaired nor replaced....

Hi I visited Samsung store at kalyani nagar Pune today 2nd december at 1 pm here I wanted to buy Samsung A7 on exchange and the device is samsung note 3 after the discussion with the executive.He completely checked the device and the price quoted to me was 7k and after the discussion he said that since battery will not be new so the price will be 6700.Since the swipe machine was not there so he confirmed that I had to wait for some time as...

I bough a refrigerator worth Rs. 60000 on[protected] and it starting giving me trouble from the very first day when it was installed.
There was one or the other problem within the first month and I was told that I will be given either a replacement or refund from the company which is a process of one month and I am still waiting for the refund having the same defected piece at home and forcibly using it as I can not go and buy another...

Hi sir/madam,

During may 2016, i bought a topload washing machine from vasanth & co, chennai.in which we are facing problem (Dryer not working) for the past 10 days.

After raising complaint an service engineer came to inspect and reported rat bite, and claimed rs.1500/- to fix the same, just after an minute discussing with some authorities he reduced the rates to rs.400/-, and for rs.400/- he can just fix the...