Samsung India Complaints & Reviews

I have purchased samsung refrigerator from kohinoor thane west in march 2016.
The fridge has stated giving problem of non cooling and samsung technician has replaced some parts 2 times but of no use. From last two months the fridge is in non working condition and reply from samsung is.. Your complaint is in process.
From last 2 months we have suffered heavy loss of food and eatable items and has also affect the health of children...

Hi Team,

This is very sad to intimate you that, I have faced alot of stress or hard time with your Service center. firstly, your employees doesn't have any courtesy to speak to their customer (Especially women employees). I had an issue with my Samsung galaxy J7 Gold handset which is not working due to display issue.I had visited nearby service center Zain Telecom (Andheri(E), chakala branch, Mumbai) dated 24th September 2016....

Dear sir,

On 10.2.2016 vide bill no 318 I purchased a mobile hand set of Samsung model J 2 from Nandni mobile shop, Sect- 49 Noida. . Since purchase, the mobile phone is giving multiple problems like touching, hanging etc. Many times given to service centre for repair but not action taken. Presently the phone is lying with service centre .Aadrika Enterprises, Jagat Farm Gama-I, Greater Noida (UP).
IMI No is - 358156/07/262518/7...

I lodged many complaint and finally darpg/d/2016/01319. My griveance is samsung is forgr company because in agra spider solution using samsung name brand hence i hand over my mobile to service and my mobile was not repaired hence i called samsung company and they said spider soluton was earlier authorise now they was rejected but how this news update to me on beleving the company i given but after my remainder also samsung not taking any...

Dear sir,

Due to some technical fault in my refrigerator. I ask you to pay my money of the refrigerator. As i have paid 31770 amount for the refrigerator but i receive a cheque of 30770 which i return back. But from last 2 months i didn't receive an new cheque of an payment mention on the bill. My refer id [protected]

Kindly take an action as quickly as possible as i have been facing a problem from last 4 months.br...

I purchased samsung j7 16 having problem with pbb and optra your customer care and service people cannot help me and are very rude and tell me that you can opt for some other brand it is my very bad experience with samsung in future as I am CEO of Bank of Baroda will not advice my collegues to use samsung .It is a very bad experience for me.As in future no to samsung...

Respected authority,
I had given my note 5 device for camera repair under warranty.but unfortunately service damaged my lcd display .They said they have put the order of display and when it comes they will replace it and call when final repair is complete.several days have been passed.they give me time to call next week.. each time they say order is placed, when it will come they will inform .I doubt they actually have placed the...

I am using samsung galaxy j7. I give it to the samsung service center lalbagh road bangalore:27 on 14/11/2016 due to screen flickering and it was under warranty. They said they will call with in 3 or 4 days but i didn't get any call from service team so i visited on saturday (19/11/2016) they told they did not got part it will take up to again 3 or 4 days but no response. Again on 24/11/2016 i called service center they are telling same think...

Hello mr hong

I am a regular samsung mobile phone user and currently using samsung s7 edge. I have purchased the phone on 08 may 2016 and already had issues with screen distortion thrice. I put a complaint yesterday for phone pick and service engineer called today and advised he will pick up the phone but will not provide temporary phone as they do not have it. Evening again they call and advise as per company policy we have...

History of this complaint:
- logged in july or august 2015
- samsung service engineers have visited multiple times
- each time, i am told a different part is faulty - panel, motherboard, power unit and then panel again in the last visit
- i was told that they will replace the faulty part, in this case, the panel
- after learning that the tv is covered under extended warranty and that samsung will have to...

Subject phone was bought before 2months from one of your authorised dealers in calicut. It was shocking to find its speaker not working since 23rd afternoon while talking to someone. I had lot of trust in samsung products as my previous phone was galaxy note2 which served me well. When i approached your authorised service centre i am told that as the phone model is new part required is not in stock and i might need to wait for a week minimum....

With latest software update, network signal still persist. Weak network strength. Network signal is unstable. I have tried and studied with different sim's and with other devices and i found my j2 device to have some manufacture defect. My device is still under warranty. I have approached service centre twice but i was told my j2 is working fine, but i face the same problem. Kindly help to resolve the issue. Thank you...

I hv purchased samsung j[protected]. But due to display problem, submitted to service center (Ss enterprises, pune-satara road, pune 411048).
As per discussion with them, the refund/exchange will be given within 10 days. Approved on 17 nov 2016.
When i called to customer care[protected], the refund has been processed, but when i visit to service center, said exchange has been done and no refund will be given.
From...

We registered an comlaint regarding above washing machine model complaint reference no.[protected] on 19/11/2016. Regret to advice you that till today nobody has shown up or responded. This is very embrassing. Three months ago samsung technician came here checked and told us board is out of order and removed board after three days they said no complaint in the board so power supply inside the machine may be the reason. Since several attempts...

Dear sir,

Mera naam bilalbhai movar he

Mera phone samsung galaxy a5
Ervice bill no. [protected]
Model name. Sm-a500gzddins
Erial no. Rz8h30eadmb ([protected])

Ye sab mere mobile ki details he, mene apna mobile date[protected] ko service centre me diya tha.

Aaj date[protected] he, mera mobile (1) mahine se samsung service centra me he, jo abhi tak thik nathi...

Hi,

There was an internal liquid damage in my samsung phone due to which the display stop functioning. I had given my phone to samsung service center last week on tuesday post which i received the following message.
"dear customer, your service order [protected] part has been ordered, engineer will re-visit in 3~5 days. For any support please call 180040-samsung[protected]"
Before handing over my phone to the...

Hello,
I have purchased samsung refrigerator on 14th aug 2016 from vijay sales, devarc mall, ahmedabad, gujarat, india. They delivered me transit damage refrigerator (Your technician had proved that this is transit damage piece).
Service order number: [protected]
Mobile number : [protected] (India)
Model no
Rt28k3953pz/hl

Issue:
Some noise come due to fiction of lower door and refrigerator...

Only after 10 days use, my samsung galaxy on 8 phone became dead. SO, i submitted the phone at The Mobinet, samsung servicing centre, berhampur, Odisha on dt. 24/10/2016 but still after 1 month no result. Only assurance is being given by the servicing centre people. Its very very bad service. My reference no. at samsung servicing centre is [protected]....

Ijasim yusuf shaikh Contact : +91-[protected] Purchased the Mobile Samsung Galaxy S7 on 23/4/2016 and i was using it till 19/11/2016 at evening while i was having Dinner there was a plastic burning smell coming through, I noticed that the USB charging cord was heated up and when i tried to unplug it i got a Electrick Shock and i lost my conciousness and mobile fall of my hand and the back glass was shattered,

Later i went...

I got samsung galaxy J7 mobile on June 26 2016 at Bangkok airport.
In the month of september 2016 the mobile automatically turned off even when there was full charge.I restarted the phone and it worked. This continued 4-5 times the same month and everytime after restarting the phone worked.

In October a fine day the mobile was completely dead. I tried charging restarting several times i didnt work at all. I was in complee...