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Last updated Apr 29, 2024
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P
pushkar.it
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement of refrigerator

Address:122001

Dear Sir,
As per your engineer my Refrigerator compressor is damage having sound with 4 month .( date of Purchase 15/07/16)as this is only 1 parts which is main in Refrigerator .
Hence want to be replace not to repair after so many call no one is taking positive action .
Please do the need full action on it, to avoid regal action.

Regards
Pushkar-[protected]...
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P
pallavihere
from Ambasa, Tripura
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaining against the service

Address:700026

Respected Sir/Madam,

This is to inform you that my husband is a customer of samsung mobile.He purchased a Samsung J7 phone and someday the sets display light was gone gone all on a sudden and we took it immediately to the service center of our nearest location which is in hazra.They saw the set and told us to wait for an hour as the engineer will check it by taking it inside and it needs time because they had to heat the...
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P
Prabir Ray
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complain # 4226309252

Address:713211
Website:[email protected]

I purchased refrigerator model # rt42k5468sl/tl, sr # od1j4dbh300264, recently i observed that ice accumulation on both deep fridge and vegetable component, accordingly, i launched complain # [protected], the service engineer arrived and detected one circuit got damaged and that need to be re-placed - according, he ordered the new spare parts which is still not been done as parts (i understand) has still not arrived.

1) i want...
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H
Hemraj88
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung mobile related

Address:Howrah, West Bengal, 711101

I have purchase Samsung mobile s7 edge date on 08/07/16 . Recently problem mobile suddenly dead (no power ON) November first week. I have talk customer care then he advice mobile phone deposit services centre then I have submitted mobile at service centre date on 11/11/16 .bill order no.[protected] at MOBILE ARENA services centre ..then resolve mobile problem date on 15/11/16. MOBILE ARENA SAMSUNG Services centre are delay delivered due to...
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S
Samiron Mukherjee
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Washing machine not working even after changing PCB

Address:Kolkata, West Bengal, 700086

My fully automatic washing machine was not working and last month and complaint was lodged at the customer care over ph.. An engineer[ mr satish jaiswal ] visited [ on 31st oct 2016 ] and changed the pcb for rs. 3850 /-
[ outside warranty]. But just after 20 days it was again stopped working showing the same problem a it was before changing the pcb. I called the service centre many times and on their advice also called and messaged...
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T
TVS Narayanan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Washing machine top load fully automatic

Address:600088

I bought a washing machine on May 2016. When I lodged a complaint the spin in not properly working, during the warranty period, they deputed their 'authorised SERVICE AGENTS'. The inside wiring may be loosened. But the agent demanded Rs.1600/= for screwing the loose wire - stating that the wires are damaged by rat. When we didn't pay, he reduced to Rs.600/= as service charge. The machine is covered and it is rat proof . We suspect the agent...
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A
arunima chowdhury
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung J7

Address:700122
Website:[email protected]

My set, Samsung J 7(SM-J700F/DD) is bought on 22/03/2016. While the device is shutting down or booting up, or is in battery saver mode, the screen is continuouslly blinking.It's still in the gurranty period, so I went to nearby service centre at Ghoshpara Road, Barrackpore, Kolkata 121.But they decline to change the display, and had asked me to submit documents alongwith my set to get the money refunded or to get a new set from company.I...
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I
INSTINCTS
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung S7 edge display issues

Address:Hyderabad, Andhra Pradesh, 500020

Samsung replace my display

As i have been noticing a pink color line in my display of my phone samsung s7 edge which is under warranty.
On 25th October 2016 i went to samsung authorised service center Ratna electronics, abids, hyderabad

After checking the phone completely by technician i was said that there is internal fault in display & at present display is not in stock.
He said he it would be...
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R
rodi198
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Upgrade program not being honored

Address:560003

Hi

In my galaxy s6 there is an app by Samsung which is the my galaxy app. In this app there is an offer for upgrade. Once u select the upgrade option the app checks for the condition of the mobile and gives a price for exchange and directs you to the nearest Samsung smart cafe.

But when I went to the Samsung smart cafe with this information they said they cannot exchange the phone as they have no information...
+2 photos
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P
Premraj Kaushik
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very bad response ..No Rectification of issue

Address:Gurgaon, Haryana, 122001
Website:[email protected]

Dear Sir/Mam,
I have purchased a Samsung J2 mobile near about a Year back, from the day one, I had issue of - "Not Registered on Network Error " Though my SIM is working fine in other mobile, Every Sim in my Samsung Mobile had the same Issue, This issue is very Frequent and few days back the issue for continuous for 2 days and then I raise a Tkt to Onsite having number as :178822, They take 10 to 12 days to retun my mobile but the...
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A
Anil Gudigar
from Belgaum, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone Heat UP and Continues Restart After OTA update.

Address:560078

After i have updated the Software which my phone stated heating up i ignored it, but after month its suddenly started restarting occupationally when removed the battery added it back it worked fine. After One Week its restarting continues if charger is unplugged. I have went to Samsung Service Center they said Power Chip has corrupted. This issue happened because of Samsung Software (Firmware ) update, i am not responsible for the issue,...
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A
Ankit Siroya
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective product

Address:Chennai, Tamil Nadu, 600001
Website:Samsung.com/in

I had purchased a VR online from your website and I had launched a complaint on the next day itself that the VR is not working. I then received few calls from ur executives for troubleshooting which I did, when they failed they told me to contact OCULUS, USA. I also contacted them but even they failed and told me to contact Samsung again. I then received a call from Ms. Shakshi from the CEO office and she requested me to take the VR to the...
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A
anprc25
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad product model J2

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

MODEL NO - J2 . COMPLAINT REPEATEDLY 4 TIMES
SERVICE CENTRE NAME. Aadrika Enterprises, Jagat Farm, Gamaa-II. Gr Noida
IMI No - 358156/07/262518/7 & 358156/07/262518/15
Purchase date. 10.2.2016, bill no 318 from Nandani mobile shop, Noida sect 49

Four times became defective with multiple faults. Still at service centre . No response. Such services from a reputed company give bad image in the market.
br...
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G
Girish Nachwani
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ac not repaired from past 8 months

Address:Yavatmal, Maharashtra, 445001
Website:SAMSUNG

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we have shared your feedback with our service team, they will be in touch with you shortly.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
Updated by Girish Nachwani,...
+1 photos
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J
Jay20387
from Sangli, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Note 5 gold display given for repair

Address:Nashik, Maharashtra, 422006
Website:Samsung india

Dear sir,
I have given my note 5 which I have bought on 28/12/2015 at service centre in Nashik(Maharashtra) on 19/12/2016 for display replacement with job number [protected]. My serial number is RZ8G90AX98E. I enquired about the status of my repair on 22/11/2016 at the centre they replied the part has been ordered from their side and you have to wait for 2 to 3 days. I contacted on 25/11/2016 but got the same reply from their side....
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N
neeraj13
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical Behaviour of Apps You need Insurance Company CIN NO- D2919825793 for Repairing of Samsung Mobiles A5 2016 Purchased on 11th Sep 16

Address:Jodhpur, Rajasthan, 462039

My Entire Family are loyal Customer of Samsung and using Mobiles from last 8 Years. On 11th Sep 16 I had Purchased A5 2016 with Apps Insurance and on 12th Oct 16 my phone got damaged and Insurance has accepted and my phone got picked on 18 Oct, 45 days has gone and Insurance Company is diverting this issue with Samsung.
Looking into the long relationship please provide me New A5 2016 so that i continue with the Samsung Phones....
+3 photos
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A
asibul
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have a problem on my samsung j7 mobile handset.. so I submitted it at nagerbazar samsung service centre(9163305135).

Address:700135
Website:www.samsung.com.in

I have a problem on my samsung j7 mobile handset.. so I submitted it at nagerbazar samsung service centre([protected]). one week later then they have asked me to come along with all my mobile accessories &said the parts are not available so they will either refund my money back or replace my mobile within one month...fifteen days later when I called they assure me that the money will be refunded...now when I am calling they are not responding...
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H
hitenkanabar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile handset

Address:Mumbai City, Maharashtra, 400049
Website:Wwe

https://www.consumercomplaints.in › Samsung India › Samsung India — Complaint for samsung customer support team
Samsung India — Complaint for samsung customer support team

1 Review
Hi hitenkanabar on Nov 22, 2016
Mark as Resolved

Dear All,

I have purchased one Samsung Galaxy S7 edge ( Samsung handset with Model Number- SM-G935FZDUINS and Serial Number- RZ8H70LCGBX). Relevant...
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lalithsharma
from Mumbai, Maharashtra
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All 4 Mobiles purchased during April-November 2016 is worst

Address:New Delhi, Delhi, 401107
Website:www.samsung.com

Till now since April 2016 to November 2016, I have purchased (Rs.18000/-)Samsung J7, (Rs.8000/-)Samsung J2, (Rs.11000/-)Samsung A3 and (Rs.5000/-)Samsung Z2 within 8 months. All these mobiles are disappointed me and there is total waste of money in terms of hard earned income which I have wasted in these mobiles. The brand we trust is really disappointing. The samsung gallery executives are simply replying to open the piece without knowing...
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a.nibedita
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sm-j700fzddins

Address:Ganjam, Odisha, 761110

MY REFERENCE NO. WAS [protected] .
-DATE OF INCIDENT : 2/10/2016 .
-DISPLY PROBLEM .
SIR IT WAS ALREADY COMPLETED OVER 2 MONTH . WHEN I GET MY MONEY BACK .
I WANT MY MONEY REFUND WITH INTREST OF 2 MONTH .
I have visited Samsung mobile office, ASKA, ODISHA to get my mobile phone repaired as I was facing problem of mobile going DISPLAY PROBLEM while using IT . There was no other problem other than this in...
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Recent comments about Samsung India services

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Greetings from Samsung!



We would like to inform you that your case is Initiated with our concern team.



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