Samsung India Complaints & Reviews

Myself zeenat
[protected]@gmail.com

Sir
I have bought samsung galaxy J7 phone on 29.11.2015. My phone screen has started blinking and i have contacted to samsung care in oct 2016.. they wanted my phone to submit for 7 to 10 days in samsung care.. i have given my phone to samsung care sriganganagar team on 10.11.2016. They have raised a complaint and assured mee to give reply in 7 days. after 5 6 days they have...

Hi my name is imran shaikh and the issue is regarding refundable amount of mobile .

I have given my mobile in gallery that the products are not available, so told that you will get a refundable amount of mobile .

And after you guyz ask me for the whole documents to submit, and you told me that you refundable amount is confirmed, so i went and tooked a new mobile, Now you guyz are telling me that parts are available...

I am a person who is generally patient and overlook at things many times. But this incident has really got on my nerves. I recently bought a Samsung W/M TL 6.2KGWA62K4200HY/TL washing machine from #Croma retail store. The product was delivered on 23rd Nov. Samsung promised that the service center technicians would install the product within 2 days. Guess what? THE MACHINE IS STILL LYING IN THE BOX WAITING TO BE INSTALLED! There were other...

I bought 2 pieces of this model S6 Samsung Edge in the year 2015 and probably the 1st customer in Croma South Extension-2, New Delhi.
Now I am facing quite a number of problems among them the main issue is the battery. You get it recharged to 100% and keep it overnight and also close all the apps and also used power brightness system so that consumption become less. But in the morning there remains 0% battery and within night the entire...

My job sheet number [protected]. I WENT TO CUSTOMER CARE ON 2 NOV THEY TOLD ME THEY WILL FIX IT ONE WEEK ( BLINKING DISPLAY ) BUT IT''''S BEEN 27 DAYS THEY STILL DID''''T FIX IT AND THEY ARE SAYING IT WILL TAKE 1 MONTH MORE ON TOP OF THAT THEY ARE SAYING THAT SAMSUNG IS NOT PROVIDING THEM DISPLAY SO THEY CAN''''T DO ANYTHING ABOUT IT AND THEY DON''''T KNOW WHEN THIS ISSUE CAN GET FIXED ! AND THEY ARE DOING THIS WITH EVERYONE FIRST THEY SAY...

Hi, I have submitted my Samsung mobile J7 to Samsung care center ghatkopar Mumbai 40086 on 4-Nov-2016 due to display blinking. The handset was in warranty period. I didn't get any response from service center. I have tried calling on their landline no but, they didn't receive call also MTNL landline was not working. Then they ask me to submit the original bill and box of mobile to the service center. I have submitted all the documents. On...

Hello sir,

Name - nilesh ambadas dhage
Email - [protected]@gmail.com
Number - [protected]

My phone flicker when brightness is decrease. Your customer care send some step to resolve this problem this trying this step my phone problem not resolved. Last time i visited service center they said there is problem in display. Unfortunately my phone warrenty finish 2 month ago and your service center employee...

Samsung mobile - j500fzddins (modelname)

samsung bill complaint no. - [protected]

i have given my mobile on 03.11.2016 at 17:39pm in samsung care at silvassa centre dadra nagarhaveli state.

Firstly samsung care person naming darshan (boy) told that the handset will get ready on 12.11..2016 after 15:00pm anytime handset will get delivered, but when i reached on that day 12.11.2016 the samsung care...

I bought samsung a5 last year in december. I have been using samsung since years now & have always recommended people to use it. But then i have had pathetic experience with almost every samsung phone i used from past few years. Their displays are not easy to handle & break even when you least expect them to. This has happened more than twice with my s4 phone, i had to spend 6.5k each time to get this rectified. Still when i thought to change...

My self karthik am from karnataka i have some problem (issue) for samsung service center hubli i have 1 samsung galaxy s3 mobile and some problem in my handset thats why i go to samsung service center but samung executives are very rood and misbehave with me and creates a some problem scam me so plz solve my issue it's my humble request. thank you....

Hi
I have bought a product of samsung a710f mobile phone worth rs.32400/= as on 18/02/2016. Approx after one month of buying this phone, the gorilla screen was broken due to some accident.
Then i visited to your kankarbagh service center to repair my mobile, they told me that the parts are not available it will take max 10 days. But they returned my phone after 50 days. During this period i was begging several times for knowing...

Our samsung smart tv is not working. It has happened before 2 months. We had book complain in the company at least 10 times bit the company had not resolved or complain. They are saying that the parts are not available in the company. They are saying that we will give 85000 rs but our price of tv is of 130000 rs. We have original bill of the company of tv. Either fit the parts or give us our money. We had purchase the tv before 5 years....

I purchased one led tv on[protected], which i got panel problem after 13 months, and paid 15, 500 amount to replace, again i got problem on[protected], which they replaced and they said that the complete model is fail . Now on[protected], i got same problem.The replacement of the panel takes about a month and the panel problem is coming again and again and i have already paid 50, 000 for only the panel replacement and since the model is failed...

I have purchased Samsung galaxy j7 on 22/4/2016 in Samsung store raj computer &electronics in macherla city in andhrapradesh . last three days onwards I have faced problem with my ha and set .I.e my mobile is frequently discharged. So I telephoned to ur customer care .they suggest that go to near Samsung service center but here one our near service center is faraway from my long place .so needful your end as early as possible....

Sub:- (May be) Cheating By Mobile Dealer and by samsung mobile service center abi guzar srinagar

Before 2 and half month nearly 75 days i was waiting to repair my samsung a5 bec suddenly its touch screen not working from 75 days and i was calling to samsung
service center and someone was receiving the phone and always i got same answer that service center is closed due to curfew and violence in kashmir but finally on...

I am the owner of a Samsung 3D TV with the model number: UA32D6000SNXZN. The TV has a complain of not turning on since October for which I had registered a complain to the service team. The reference number of the same is [protected]. There was a service visit and the technician informed us that a component has to be replaced. We agreed to the same and the technician informed us that he would get back to us in a few days. When following up...

I am yet to hear back on my complaint and am not getting any updates on my case.
The Samsung customer care center has not been helpful at all and the service has been pathetic to say the least.

Below is the summary of the case:
A new Samsung A8 purchased on 10th Nov 2015 was sent to repair on 04th Nov 2016 while it was still under warranty.
Problem reported: Phone was not vibrating for incoming calls/messages.br...

Vry disappinted with your services ...my phone speaker isnt working ..i came to service twice a time but i faced the same problem it couldnt resolved
..i fed up with the services that was given by you...i complaint that my speaker was not working you said it dust is incurred in your phone ...now the phone is ok...but the same problem is come again and again...worst services was given by your employees ..i never suggest anyone to buy...

Hello Samsung,
I'm here to complaint about my Mobile SAMSUNG J7 which is of 2015 model . I purchased the mobile by March of 2016.After my purchase later the new model 2016 model has been released.
So now my problem is about hardware/software I don't know because my Mobile getting Display Blinking Problem since 1 month.
Today I have consulted the customer service Kukatpally Hyderabad.
They said that they don't...

Respected sir
I am very disappointed to inform you that I bought a Samsung Galaxy j2 (2016) on Monday worth rupees 90750/only and brought home i saw many times screen was getting black after few seconds it becomes normal i thought it would be a technical problem but same problem i saw all letter days even yesterday and today's evening.I inform about this to Baba Mobile Buldev Plaza Golaghar(Gorakhpur) shopkeeper but he told he will...