Samsung India Complaints & Reviews

Hey i am using samsung galaxy e 7 hand set, that samsung said that this phone sim 1 slot is 4g/lte/ compatible, but when i tried to use 4 g that was not working, even i checked with customer care of my phone network they informed me that your phone is not 4 compatible.
How can it possible if on your officially site specification of that hand set is showing that yes sim 1 slot is 4g compatible then why it is not working.
I need...

Hi team,

I had this display lines issue in my device which purchased in the month of april 30th 16, 2 month back i started facing this issue. I contacted samsung service center with complaint no [protected], they informed that this display will be replaced, i requested to process replacement as its brand new device and worth 57000/- and i have seen in service center there were 5-6 device laying with the same issue and service...

I purchased my samsung galaxy j2 on 31 dec 2015
After a week i got a complaint in my mobile not in working properly.
I went to samsung service center 280/1120, city centre, near subam silks, saradha college road, salem, tn 636016
I went several times same complaint. Now they charged rs. 947 but my warrany still in live not expired.
No proper response from the service center....

My galaxy note 7 phone will be submitted on 4th October. for replacement that time note 7 issue will be battery charging upto 60% and then Samsung said recall of note 7...so I again visited to customer care centre then I said what was the next procedure . so they said submit your phone and all accessories and then your refund will be in 15 days ...so I was ok for that information...but still I dont have money back till 19 November 2016 ...so...

Dear sir,
I purchased a samsung led tv of 40 inches in 12 FEB 2014., Its been only 3 year since I purchased the tv.
Suddenly there has been faults regarding the display of the tv. A black shadow appears along the one- third part of the screen causing a huge inconvenience .and power pluck is going damaged.
After having a conversation with one of your help centers I was told that the display causes 32, 000 rs.
...

I gave my product (tab 2 P3100) for service, which was not switching on. After the service, the staff returned it back claiming they had fixed the issue and updated the system software. I paid the service charges. But, I found software update was not done and even I couldn’t charge the set. Later I found the problem is with the data cable not with the set. I returned to the service centre to enquire about this mal practice, now they changed...

Dear,
As pare telephonic(10 times, mail-7 time) conversation of your executive last 8dayes continu he/she asuear me within 24hours your higher executive call me and resolved my problem but still no body call me.i request if possible please resolved my problem, and replace my phone
thanking you
Biswajit Saha
Mob No:- [protected]/[protected]
Mail Id :- sahari.[protected]@gmail.com...

Sir
I had purchased a Samsung J7 mobile phone of 2015 model on 18 May 2016. On 12 August 2016, the mobile phone had shown a defect on display " the display of mobile not opened". I had shown the phone to Samsung customer care of Jaisalmer, Rajasthan on Augst 2016, the customer care of Jaisalmer resolve the problem. But on Oct 16, the same problem in my phone occurred that display of phone not open... I took the phone at Ambala, Haryana...

I bought Samsung galaxy j7 on 1st of June 2016.Just after 4 months i am facing display flickering problem in my device. So i submitted my phone in service centre on 10th of the November regarding the same .but till today i did not get any call regarding my phone's status and when i tried to contact service centre no one is answering the call ..its pathetic service
Samsung service centre near NANAVATI HOSPITAL...

I bought j2 from sumit electronics, alhijrah maszid, palace road, jammu, Jammu and Kashmir, on 15/11/2016 i take a seal packed box i open the box n use the phone at that time i dont this line but at night i see this line and the hole time the phone is in my pocket what is this and did cover this in warranty . N how much time will service centre take to repair the phone....

I have purchased my Samsung Mobile "J26" on 18 September 2016 .The display has been not working properly.I have gone to Customer care office regarding issue & they have told me that we have to pay for these.The mobile have not physically defected but also they are not repairing the phone.I have complaints many times to the customer care but they are not responding properly.The samsung have committed that they will provide the services 1 year.But...

I have purchased a new Samsung j7prime and the phone is having display problem the second day of purchase and contacted Samsung service Centre they refused to change the phone and said that only display will be changed but not mobile they also told to change the mobile but now refusing the same. Job sheet no is [protected] . kindly look into the matter and provide solution at the earliest. I will be highly obliged....

I submitted my tab 3 for check up on 5 nov. No call received from service center regarding estimate to repair device. After 10 days of follow-up and multiple reminders to call back, they didn't respond. I had called the landline of the service center and it is never available. You may check[protected].
Today when i called the customer care and took the number of the store manager, and finally was able to speak with them.
br...

From: krishna murthy naidu. C
Sent: 10 november 2016 09:37
To: selva. [protected]@samsung.com
Subject: fw: complaint - samsung refrigerator - km naidu

Dear mr. Selva,

This is subsequent to our tele conversation we had yesterday evening regarding with non functional of samsung double door refrigerator model no rt 39k5518s8/tl digital inverter from reliance digital outlet store no 8887 sahakarnagar...

On 29/10/16 the said TV which is just a little over 2 years old exploded with a loud noise. though there was no apparent collateral damage, the TV is since not working at all. My complaint no [protected] was attended by a mechanic from HCL (your outsourcing partner). He said I have to spend an amount of Rs.32084 for the part BN96-25240A. Though not under warranty, it is absolutely unfair on the part of the company to expect me to cough up...

Sir, my wife rama ghatak purchased one samsung microwave oven bearing item code no samce 73jd from ideal home appliances, ambalamukku, peroorkada, trivandrum-695005 kerala (ph[protected]/48) on 31/07/1916 vide invoice no[protected] dated 31/07/16. since purchasing it was not functioning properly. so many request were made with customer care and ideal furniture but they did not bothered. on 16.11.16 mr vinod visited my qtr and changed the...

Company ka admi bolta hai ki abhi replec nahi hoga ? Q bol ta hai ki woranti khatam ho rahi hai. Chutya to mai jull me replec karne bola to nahi kiya. Bhadve logo . Chutya maneging director kaha hai . Chutya ko ye likha hai ye sab dikhana bhadve ko...

Muze mera paisa rifund karo MD ghatya compony ka AC kabhi dekha nahi...or bhi mere rishedaro ko boldunga ki samsung AC mat khari do...

Marathi kalat nasel tar chutya...

I have given my samsung galaxy s6 edge gold phone to one of your service center located in #8/407-1C, Mission Quarters Road, Kizhakke Kota, Opp Navani Apartments, Near Jubilee Mission Hospital, Thrissur, Kerala 680005.when i went there to check the status i came to realise that the service is closed.I tried to contact them, i didnt get any response from there.Thus it is not the right way to deal a constomer and samsung must have to pay it...

Dear Sir,

I would like to Samsung get familiar with my situation which happened on 2nd nov 2016 .

On 2nd nov my wife put her Samsung Note 4 on a table at around 11 am, after an hour the Phone got too heated .
It was even hard to touch it .I used a cloth to cover and somehow got the battery out of the phone and kept it like that.

After 2 hours assembled the battery again and switched it...

I have purchased 40 inch Samsung k series. It has been a month since I have purchased and I am facing serious issues with the tv. The left panel starts heating up after half an hour of tv being on and the tv switches off and on on its own. I have contacted Samsung customer care 5 times. The dates are as follows 1, 5, 14 and twice on 16. They assigned an engineer by the name of vijay who mentioned that k series is facing the problem and cannot...