Samsung India Complaints & Reviews

I have bought the mobile in the november last year. It has not been even a year n i have lot of problems with this mobile, i really dis satisfied with the product & the customer services as they are not able to solve my issue. It was bad experience with this product. Whenever i visit a sevice center they say me i vl take time or this is not under warranty... This is what thy dont do there job thy dont find a solution to anything....

This is to inform you that your product samsung 415ltr refrigerator - (model code 42k5468sl) has not been working properly. there is unnecessary frost formation in the bottom part of our refrigerator. we have to defrost the refrigerator to remove that frost and water accumulates under the vegetable box because of that. the engineer who visited us told us that 2 parts are missing in the refrigerator. the engineer told us that new parts will...

Here are the details - request your urgent help:

1) on 13th april, 2016 logged a call ([protected]) for ac cooling issue
2) on 14th april, there was an engineer visit charging rs 173/- and the ac was planned for repair at depot
3) i was asked to pay rs 10520 (for condenser coil change and etc.) so that repair could be started and i paid that amount on 21st april
3) the ac was taken from my home, repaired...

My samsung side by side fridge model # rsa2nqts1 is out of order since 25/07/2016 service reference number [protected] time 15:05
Mr. rakesh sharma - engineer attended and informed the motor needs to be replaced and part will be ordered
No response till[protected]
Thereafter mr. anil d'souza - engineer attended tried to replace the motor and realized that the pcb needs to be replaced and hence need to be ordered
Mr....

Reference no may [protected] jun [protected], jul [protected] aug [protected], sep [protected], [protected] first time the engineer visits and said sensor needs to be replaced he tried still not worked nxt time he said pcb needs to be changed ho took 1000 rs as advance came with pcb and tried not worked then i visit the service center the engineer from service center said if it is repaired the the ac will be replace d and now from 3 months the...

I called on[protected] for lodging complaint regarding the repair service for my refrigerator which is not working for two days. Some customer care executive came on phone and told me "we'll call back" for taking your complaint but still no body contacted me for lodging complaint. But I got a reference no. [protected] through a message in my Mobile phone.
Kindly take this message as complaint for repair my refrigerator.
Refregerator-195...

I purchased my new samsung galaxy j7 2016 on 15 th of September. It started hang problem and device heating problem on very next day. I went to nearby customer service center on 4 th day. They didn't give me any service option. They even were not listening to my problem saying if your device is heating show us rught here by staying here for one hour and if hang problem it should get hang in front o[censored]s here. They didn't even checked my phone....

Hi

I want complaint regarding my samsung mobile j5.
My job sheet id [protected].in my mobile auto functionality start working. e. g without any key press every application open. so i went samsung service center kochi. after 1 week one text message came regarding my phone like your phone is ready. i went their and i check the details i found that they replace my mother board. on that day when i check mobile my camera...

This is in regards to the complaint of my Samsung galaxy A8(SM-A800FZDEINS), serial # (RZ8GB0914LA).

Samsung products stand out as worst as compared to other products in any other category. Even after their products pass through rigorous quality checks, they deliver defective products and useless mindless Samsung executives temper with them at service center and put a blame on consumer.
I bought my phone in December...

I have purchased a washing machine of 8kg semi automatic of samsung vide model no. WT1007AG/XTL on 03 January 2015 whigh has a warranty of 2 years.
From one and a half Month I have been facing problems viz burning smell, tripping of washing machine. For which I registered a complaint and an engineer visited my house and asked me to wash a single cloth one time and went away, then also the problem remained I again requested a call...

My mobile note 5 . black display problem.but I has given to Samsung services but 1 month gone there is no response form .service's I want immediately my mobilebut Samsung service center not taking customer response . Samsung service is very poor it should be a great need full to give customer reviews so i have say that the it is requesting to Samsung service authority.thanku...

I bought Samsung micro oven, fridge and washing machine recently.

Showroom people told me that for washing machine demo...samsung team will approach you with in 2 days.

It has been more than a month no body comes to my home.

I have raised a request on 8 Sep and then took follow up on 14...still no body come to my home for demo.

Finally, I have used the WM...with out demo.
br...

I was having some warranty issue with my samsung galaxy A7 which I ordered from flipkart. The flipkart people asked me for the jobsheet provided by the service centre, and when I sent them the sacanned copy of the same, they returned to me saying that the job sheet dont have the jobsheet number and they wont take it as prrof.
also, I was aked to get the estimated cost of repair done to my phone.

So, I thought I will...

Hello
I have been facing a lots of issues since i purchased in April this year. I am from gurgaon. My contact number is [protected]. last time i have submiited my phone on 2 september, but i dint get till now. If i dont receive my phone till monday. i will go to court, and will file a complaint in consumer court and police. Already it was in sector 48 costumer care prior to 2 september. my phone needs only screen replace. But they...

I brought one led tv .from the date of purchase i will facing the display issue.i need replacement of new tv. That also informed to customers care person and engineer.but im not getting proper answer from ur coustomer end. Now im disappointed on ur product and customer care.
I brought new tv not a second hand i need replacement. Otherwise u plz get return back ur product

Tv model : samsung 32k4300
Date of purchased:...

Samsung Customer ID [protected], registered Service Order no. [protected] . Technician assigned is Mahesh, mobile no. [protected]. It has been more than 72 hours and he is still awaited to attend the issue. We called up after 48 hrs of filing the compaint on Samsung customer care and after receiving the details of the Service Order and assigned engineer; he gave a commitment for the next day and again he didn't turn up. Samsung customers expect...

Http://www.samsung.com/in/galaxys5/

above link is of samsung India website

the advertisement says "buy galaxy s5 and get free 4G data for 6 months"

this one is misguiding and hiding many things which is critical for end buyer.

"After checking this advertisement over Samsung India website I bought the product from flipkart WS retailer (that too after taking confirmation from samsung...

Regarding service station there is no qualified Enginers they don't know how to resolve problem " I was purchases Note 4 and i am business man i was spend 54 000 rs after One and haf year there is some issue Note 4 is not working without power better is alwayes full . in jodhpur service centre is not resolved my problem after 3 days they are saying better is not working then why take three day ? after they are saying please we replce the...

Respected sir/mam,
I have purchased samsung refrigerator model no. Rt42k5068gl from jk enterprises, indore vide invoice no. 447 dated 04/09/2016. I have got this product in damaged condition & it has dent on upper left side. I am uploading the pictures of damage in the product for your ready reference. I have made complaint to the dealer jk enterprises as well as samsung within half an hour of receipt of the damaged product on 04/09/2016...

Hi,
I own a Samsung A5 2016 series smartphone which I bought in June 2016. Almost after a week the phone was hanging after every few mins. After some weeks the screen also start f getting coloured patches. I consultant the service centre in sector 15 Gurgaon. My experience was horrible. People there were not ready to listen to me, they kept telling me that I have mishandled my phone and dropped it somewhere. I tro d to explain my...