Samsung India Complaints & Reviews

Since more than 25 days have elapsed from the date of first complaint by email and so many times given a call to customer care but I am yet to receive any communication and today I was shocked when I make a call to customer care and found that my complaint has been closed as according to them it has been resolved. It seems executive are not interested in resolving complaints of a customer. They are simply providing a reference number at the...

I bought a 40 inch led tv in last year July.After 3 months, sound was not coming.An engineer came and replaced it.
Now suddenly video is not coming.Called the toll free no and they are asking that you hv to pay a sum of approx 1500 just to check the issue then if problem arises i hv to spent Rs18000 to replace the video system.
i just want to knw that what parts u r manufacturing. You are cheating people like this???Firstly...

I have purchase a new samsung J-2 mobile on dated 07th September 2016, IMEI no- [protected], [protected], amount of Rs- 7600/-, dealar adreess:- Imagine store, shop no9.L.S.C, DDA market, Pushpa Bhavan, Madangir, New Delhi-110062, After came to my house i checked my new mobile and observed it was some scratch in my new mobile. Immediately i have to visited to the shop, but dealer was informed i have not change your mobile, please...

Sir
No one is able to solve this problem In India .
After 1 year of purchasing this product I was facing regular problem of that water is not evaporating in rainy / humid days from june-september for four months we have to manually suck out water with the help of a injection & small pipe every night so water will not scatter on floor .
they are not solving my problem but asking for money when they told that this is...

Dear Sir, I am having samsung J7 mobile baught on 8th Nov 2015. some days back suddenly its display gone blank on middle of the screen after one day it completely got blank. Although phone is not dropped and also there is no external damage to the phone. I went to service center they told that display is being pressed and replacement of display is required. Replacement of display not covered under warrantee and it will cost around Rs. 6000/-...

SAMSUNG UK PROMOTION
42 Park Avenue, Barbour, Worcester, United Kingdom.
E-mail: [protected]@outlook.com
SAMSUNG/UK/407/PROMOTION/2016
Contact Number : [protected]

ATTENTION : MAINUL HASAN.

We wish to congratulate you once again on this note, for being part of the winners selected on the { SAMSUNG INTERNATIONAL WORLD LOTTERY AWARD 2016}
This is to inform you that we have...

With great disappointment and dismay, I would like to bring this "UNPLEASANT & UNPROFESSIONAL" experience by your Authorized Samsung Service Center, which address is Shop No.8/9/10, Sai Arpan Bldg., Sai Complex, Nr. PG Vora School, Mira Road(E), Dist. Thane – 401107, Tel:[protected] / 65650668, E-mail: kalpataru.samsung@gmail.com.
Service Engineer: Mr. Abdul.
Pls note that my Samsung refrigerator stopped working due to no...

Hi,
I had given my Samsung A8 Mobile phone at A233, Okhla Industrial Area, Phase -1, New Delhi for repair/ replacemet of Screen/ display damage .

Request date : 4 Sept-2016
Bill No. : [protected]

There is no update from the Service centre so far . On the contact no. mentioned on the bill No.[protected] nobody pics the call .

Request you to update me on the status and date by...

Hi i submitted my galaxy note 5 3months ago they kept my phone for 1month and said that the part is not available.
When i asked for my phone service centre people said that they misplaced one of my part. But i wanted to get it fixed so they asked me for some documents i submitted the documents they uploaded my documents 7 days late and after 15 days wen i calld customer care they said that your application for refund was rejected due...

My name is Vidhyadhar Shinde from maharashtra.
My contact number is [protected]
I have note 5 dual sim mobile.
My mobile was purchased on 12/02/2016 & is in full warranty.
Mobile serial no. is RZ8H11NFEMA.
My jobsheet no is [protected] & Referance no. is [protected]
I was submited my mobile to service center on 21/7/2016.

After 5 months of purchasing the mobile it detect display line problem...

We recently purchased samsung fridge, RT42K5558S9, and have had the most disappointing experience with it since. The fridge has stopped working properly 3 times since purchase (less than 6 months). Further, response from Samsung is extremely lethargic and ownership is extremely low.

1. The fridge's refrigerator section stalled on 21st July (i.e, within 4 months of purchase). While the service and repair were swift (within 24...

This is regarding COMPLAINT NO.-[protected]
registered date was 23.08.2016 but still problem is not resolved.. is this the after sale service of tha brand SAMSUNG.. if it is then we will ensure..will not buy any samsung products in near future.. no one is responding to our calls.. probelm is still reamin as earlier.. no one is listening to us.. plz tell where to call/contact.. if anyone did not respond after this complaint i will surely...

HI,
I had purchased Samsung Mobile (IMEI No.356850/07/726026/1 and S/N: Z8H51G0DZF ) from Lucknow in the month of June'16. I reside at Patna.
A week before all of a sudden, display has been disappeared. I contacted to Boring Canal Road Samsung Service Centre. They have rejected saying that it is physical damage and it can't be covered under warranty. However there is no such case, there is no physical mark also on handset....

HI,
I had purchased Samsung Mobile A7 having IMEI No.356850/07/726026/1 and S/N: Z8H51G0DZF ) from Lucknow in the month of June'16.
I live at Patna.
A week before all of a sudden, display has been disappeared. I contacted to Boring Canal Road Samsung Service Centre. They have rejected saying that it is physical damage and it can't be covered under warranty. However there is no such case, there is no physical mark...

Dear sir,
I bought a samsung tv 32 inch j4100 model on 31st august 2016. Product delivered on 3.9.2016. from the date of purchase till date 7.9.2016 am daily calling the for installation procedures but none of them are responding properly.. daily they are saying 2day will be installing but none of them are responding. very upset with the way your customer support is behaving. I feel sorry for opting to buy samsung product. I bought...

I had a network related technical issue with my phone since my purchase of phone.I had consulted Service centre Pala-686575 so many times during warranty period but they just updated software and didn’t provide any permenant solution. Immediately after the warranty period completion, they informed mother board replacement is the only solution .But I argued, why was this not informed during warranty period .Also, this is a factory defect,...

Dearsir
I received a cheque from padma commmunocations 23.0502016 agaist my a7 phone. But the cheque rejected by bank because of sign printing quality. We inform in service center, customer care and main office ms rupendri. She is telling that we send new cheque to you send me this cheque tome. So we send the cheque to ms rupendri on 26.07.2016. Afrter that she is not respond to my phone nor give any feedback.
O we are approaching...

Samsung ki service Bahot bekar hai mera j7 me 2month se display problem hai or 2month se mujhe bahot problem ho rhi hai jald se jald mere phone replace kya jaye
Dear customer .
Do not trust on the Samsung mobile and Service, Samsung services is very poor
My name-Mohd Faisal
Contact no [protected] please call me
Email I'd-mohdfaisal.[protected]@gmail.com...

I have galaxy note 5 sm-n920g
I am second owner of this devise
In this devise liquid come out on display
After this problem, i visit services canter
And he told me your display was prassed
And this devise is not in warranty...
So i told tham what should i do they told me submit your device and we will chang display... I am ready to paid display amount but now they said we don't have display......

Attached is d letter received from hcl services transport mgr. Narwal jammu d service engineer o[censored]r co has acknowledged & mentioned in d letter that d led tv has faulty pannel which is a manufacturing defect at ur end. The repair charges should be incurred by ur co. It is inbuilt manufacturing defect. U must see d callous approach of co. I had mentioned of horizontal lines in d complaint about pannel of led while as they have written as...