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Samsung India Complaints & Reviews

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Last updated Apr 29, 2024
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Samsung India reviews & complaints page 469

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V
vishal_mehta
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile display gone within 10 days

Address:110091

Mobile display gone within 10 days (samsung j2 serious )service center deny to replace it.I went to service center they was denying to replaced it...how would I give for repairing the mobile which I got only 10 days before.samsung is very cheap company and c.E.o and founder is biggest beggar of this year...they sell defective product to customer and staff of samsung is so rude and unhelpfull....
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RahulPanchal30121991
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint Galaxy A5

Address:400064

Dear sir

I Have your Samsung device cell phone model is Samsung galaxy A5

And after update it 6.0.1 than cell phone run like tortoise pls help me about this and reply me urgently and I have also many phones used Samsung device but I really dissatisfied about this update,

I hope u will contact me as soon as possible.
--

-Regards...
Rahul Panchal

[protected]...
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Ankitgargmds
from Meerut, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung galaxy note 5...screen has teared off

Address:Meerut, Uttar Pradesh, 250001

What started as a bubble on t octa screen...has taken up the whole top part of the phone...the display has started to come off which has affected t camera...t sound and the display...on contacting the customer care...a very disappointed response has been reaped tat it is beacuse of t moisture tat has come from t ears while talking...can u beat it...a phone is not meant to talk tat means...wuch a rediculous system of complaint they said tat...
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U
utpaltani
from Aligarh, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Adapter problem of J2 2016

Address:Kolkata, West Bengal, 700078
Website:www.samsung.com/in/support/servicelocation

I purchased J2 2016 on 25th Aug.2016. Charging after 1 day I got there was a problem on adapter. Then, go to Samsung Service Centre but they have no adapter of J2 2016 in stock also they are not assure the time of availability of adapter. so my device is dead form the date of 27/08/2016.

I think this would be a bad effect from customers.
From
Kolkata...
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B
BISHNU PARUI
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against your customer care.

Address:Kolkata, West Bengal

I have purchased a washing mechine of samsung 2 years back. Now it is disturbing due to some internal problem and I acknowledged it to the samsung customer care. M/s concord service and m/s home appliances service contacted with me and send two person from each concern and collected rs. 300/- and rs.400/- respectively with an assurance of repair the mechine. As a result they were cheated me and not tried to repair the mechine yet. Is it your...
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J
Johnjoicy7
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in repair of mobile phones by Samsung phones stores at Margao,Goa.

Address:South Goa, Goa, 403709

Good day,

Please be informed that I had given my phone for repairs on 10\09\2016.
Details: service request bill no [protected].
Date: 10.09.2016
Address: Margao, Goa, India.
Warranty: Full warranty
model: SM-N920GZSEINS
Contact:+91-[protected]
Name: John Gomes

But no feedback received from office as they were suppose to inform in 1 or 2 days. When I visited the...
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N
Narayana Dakua
from Gurgaon, Haryana
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Delay mobile repair

Address:Valsad, Gujarat, 396191

Dear sir,
I am dilip patra as employ os bhavin industries & we brought 3 mobile phones. It contains one of the mobile back switch was not working (While everything was working/ok) so we were given in samsung service vapi at date 9/sep/2016 but that is not yet able to repair.

Kindly help to process / return it as soon as possible

Bill no-[protected]...
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S
santosh udtewar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Side by side refrigerator

Address:Mumbai City, Maharashtra, 400051

I bought a side by side refrigerator on 03/09/2015. it encounter some PCB problem on 24/08/2016 so i regd. compaint. The person mr. siddeque mob. no. [protected] visited my house and closed the complaint no. [protected] on his own. Now when i call ur ser. no. on 05/09/2016 being not satisfied by ur service, ur personnel told me that the compaint is already closed and u hv to pay for PCB replacement being my new call was on 05/09/2016, two days...
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A
ab55
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile note 5 screen color bleed

Address:New Delhi, Delhi, 11063

Gdafternoon
I had been gifted samsung note 5 on my birthday in 13th march 2016 by my family.
Vide bill no 35606 bought from vaishno electronics pvt. Ltd karol bagh, new delhi
Just five days back the screen showed a slight mauve clr bleed when i kept the phone on side table at night. The very next day.
Now the whole screen has got blurred with the mauve color. Neither their has been any sort of fall of the phone...
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A
Aaichya gavat
from Anta, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile water damage

Address:Nashik, Maharashtra, 37290056
Website:Syskagadgetsecure. Com

When me and my mother are going to ms-cit class's inquiry and when we are coming the rain started heavily and there is not any place to stay for that time. In my purse there is my mobile and in other hand there are some important documents. When we came home we see that the documents are wet and the purse also wet and in the purse phone also wet and damage because of water. Therefore, I want to complaint about the damage....
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H
hardeepsingh.
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About Mobile Condition

Address:Ludhiana, Punjab, 141003
Website:www.samsung.com

I bought my samsung E7 mobile last year. But there is a problem occurring in my phone related to battery by last 1 month. Right now my cellphone is not in a condition to use.

I visited samsung care 2 to 3 times, but they didn't atend us. I am too much frustrated by the behaviour they shown to us.

I just only want that the company replace my cell phone or compensate me.

Your regards...
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J
jitendra kumar tarun
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile product

Address:Korba, Chhattisgarh, 495684
Website:www.samsung.com

Sir
I purchased samsung grand 2 worth rupees 13400 aprox on 29 march 2015 after 1 year i see that the battry of this product is going thikker thats why i m still confuse what to do .and also the battry is discharg to quick as compered to last 1 year uses. Some time its going to hot thats why i m not using that product now a days. Please do somthing...
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ML Vijay ML Vijay
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

S6 edge display cap issue

Address:600026
Website:no website

Sir my mobile s6 edge display broken then june25 nadanam samsung service to repair new display change 2month after small . problem then septemper 3 samsung service centre replace new display free of cost but not corret fit on display s6 edge samll cap then i am ask customer care officer saranya then saranya sir pleace wait 1hrs re fitting i am wait 1 hrs after saranya deliver but 2nt time extra cap i am asking same problem then extra cap...
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M
manjothura
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Galaxy Grand Max

Address:Jaipur, Rajasthan, 305901
Website:SNAPDEAL

I purchased Samsung galaxy grand max mobile from snapdeal 12th october 2015 . In specifications it was shown supporting 4g but it doesn't. I was misguided. Please help. Specifications are:
5.2 inch Screen
Dual SIM
13 MP Camera
Android 4.4 Kitkat OS
1.5 GB RAM
16 GB ROM
GSM Phone
DETAIL SPECIFICATION
DESIGN AND BUILD
Dimensions 146 x 74.8 x 7.9 mm
Weight 161 gramsbr...
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S
sure1965
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Malfunctioning of refrigerator

Address:Bangalore, Karnataka, 560069
Website:www.samsung .com

Dear sir/ madam i purchased a double door refrigerator of 321l model rt34k3953s9 3s 195051at croma store jp nagar on 26th aug 2016. It was delivered on 27th aug 2016 and a technician visited on 28th aug 2016 and installed it. He set the temp at -19/3 centigrade.
From day one the fridge part of the refrigerator was not working satisfactorily. We set the fridge temp to 1degree centigrade, then also the cooling was not sufficient and...
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M
mgoswami83
from Gaya, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non payment of refund amount

Address:Almora, Uttarakhand, 263601

I purchased Samsung Note 5 on 30 April 2016 and on 06 July 2016 the paper LCD got blue I could not understand what happen to my phone while I always use it with due diligence, I approached Vadodara service center on the same day the representative told me that the LCD has been damaged and submit Rs 10500 for changing the LCD but when I asked him show me the damage the answer were unsatisfactory so I returned back and I approached Ahmedabad...
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Karthyk Raj
from Palghat, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung refrigerator - RR22K287ZS8

Address:Chennai, Tamil Nadu, 600099
Website:www.samsung.com

This is the worst refrigerator you could ever buy.Nowadays samsung refrigerators are made of very poor quality materials and the separations inside they break very often and especially the freezer door.My freezer door broke due to excessive ice formation and now they say its due to our negligence.We used a samsung fridge previously for 10 years and we never faced any issues. The service person are also very rude and i request you all to never...
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S
Sudam47
from Alwar, Rajasthan
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Microwave

Address:Daman, Daman and Diu, 396210

There is heating issue from 4th may 2016, still now I am struggling for solve the issue due to change the service centre in vapi, now my warranty period is out from 21st July . Now I am getting reply from your service centre for chargeable . And also that My 4th may complaint automatically closed for I had not given Rs 1500.00 anyone there to help us. Find that attached file of complaint. So please don't give false warranty if you are not...
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B
balachennai79
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LED TV display panel problem

Address:600096

Dear Sir,
I have purchased Samsung LED TV from Argos, Middlesex, UK ( Argos) in Feb 2014 .Brought to my home country later India. But now the display suddenly shows horizontal lines on the sceeen, so i called the techician who visited and observe the LED TV. saying that the panel has to be replaced and will cost me 26000/- for a new panel + additional 5K service charge. I have purchased the LED around two years back for 53K (including...
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srinivas.velpula
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement delay

Address:500076
Website:Samsung

I V.Srinivas bought a samsung phone model J2 Gold colour on[protected] in BigC Habsiguda, Hyderabad.Due to Screen problem i gave my phone in service centre, Tarnaka Hyderabad on[protected].They told " Your phone will replaced in 15 working days". But it was already nearly 1 month there is no response from Samsung company. I contacted samsung customer care 10 times, but they only told " you have to wait until, you received a call from Samsung...
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