Samsung India Complaints & Reviews

Attached is d letter received from hcl services transport mgr. Narwal jammu d service engineer o[censored]r co has acknowledged & mentioned in d letter that d led tv has faulty pannel which is a manufacturing defect at ur end. The repair charges should be incurred by ur co. It is inbuilt manufacturing defect. U must see d callous approach of co. I had mentioned of horizontal lines in d complaint about pannel of led while as they have written as...

I purchased a double door Samsung refrigerator in Mumbai.. After 6 months, thermostat malfunctioned. Despite repeated follow-ups and getting no service from likes of Taran, Akash, Vivek and Rohit, my issue is still not sorted out after 4 days. My complaint number is [protected] registered on 3 September.
I will strongly recommend not buying any Samsung product as these guys are cheats of the first order...

My name is bhavesh rana from gujarat.
My contact number is [protected].
I have note 5 dual sim mobile.
My jobsheet no is [protected].
I was submited my mobile to service center on 25/7/2016.

After 3 month of purchasing the mobile it detect microphone problem then i was give it to service center in navsari. After it solved one another problem detect by the service center person it is display problem.br...

I am regular user of samsung products.in my family all are samsung handset users. Myself have 4 nos including samsung galaxy tab s sm-t805. As my note 2 handset has single sim provision, i had to look for another handset with double sims with high ram. As m is familiar with samsung handset application, i go for samsung galaxy a8 n purchased on 19/8/2015 but it developed some defects in mother board as stated by the service centre, i. T. Solution...

I'm raju bhutiya from v. V. Nagar
I give my mobile in your care which is p k communication
Address: f-101, veer saffire, beside c-9 complex, anand v v nagar road, anand, they told me to call at evening of that day but after second day they did not call me and not give any response of my call before 6 pm that i have call records, please take care of your customers......

Dear samsung, team, i purchased new galaxy j7 mobile on 04th apr'16. I was facing some issue with his display. Sometime the display operate & some time it was not displayed. I reached at your customer care at jagat farm branch on saturday (03/09/2016) for check my mobile phone. Your executive opened my mobile & checked carefully & told me that the issue of display will be sort-out by evening.in the evening i received a message on my number...

मैंने अपने मोबाइल को रिपेयर करने के लिए samsung सर्विस सेंटर में छोड़ा था मेरे मोबाइल का फिंगरप्रिंट सेंसर ठीक से काम नहीं कर रहा है एक हफ्ते तक मोबाइल को सर्विस सेंटर में samsung...

I bought this phone in the month of july 2016 and i was against buying a samsung phone and my family convinced me to buy as they all use samsung. Since the day i have bought this phone i have been facing only problems.
1) after a week's time of buying the phone i started getting pop-up to update the software - i don't understand how can a brand new phone needs a software upgrade.
2) in less than a month's time i started getting...

Hello sir / madam i am given my samsung for into the customer care center for resolve the problem of my phone and this is on warranty and they have no any defective on screen ok but now the he released me amount against my phone he given me 4500 but i buy this mobile 8200 rupees so why i take that money so i requested to you given me to the my phone otherwise i want my full money so request to the sir given me my money and phone because this...

I am a dedicated customer of samsung using various products just because of service as marketed by the company. But my washing machine turned down for more than one month with short circuit problem, but i am not getting any service even after several reminders to service personnel md nizamuddin. He is not picking up my phone. I will consider in future to buy any product from samsung after such worse experience. I am residing in dhanbad main...

I have purchased a samsung a8 nnd after 2 months there was some problem in the volume key and when i go to service centre they told me that i have to pay rs5800 to repair that key and i told them to leave this as it is..
But when i go to same service centre again they told me to repair this key u have to pay rs500 for the same.. I told them to fis it asap..
But key is not available but when i go to them after 1week the told...

Hi i am abhinav dogra..
Hn.855 rajpura jammu..
Last week i came to your sevice center of jammu at new plot..
My phone galaxy j7 had a problem with my ear phone jack...
I came to your service center to solve my problem... But they do not do every thing... They just my update my phone only.. But my problem is still there.. Please do some thing about that... Other wise i do some other action......

This letter written to CEO samsung on 18.07.16 but till date after so many communication they are not giving reply except we will contact you with in 24 hours

I am one of your loyal customer of Samsung Mobile Phone and I am very much satisfied with its friendly use features and trouble free services .
I regret to inform you that I felt very harassed and upset due to circumstances prevailing since past few days .br...

Dear sir'
1. I purchased a 'samsung plasma 43inch tv, on july 2014.

2. On 2aug 2016 when i watching tv, tv sounded like small blast & after that tv goes off automatic.

3. I call to the customer care, i have complain on 4aug. Then 6 aug your engineer visited.

4. Engineer told main pcb fail.
Main pcb have to change budget 4500 pcb charge + 1000 (+ service tax) samsung engineer charge....

I'm dammed to see exceptional service at samsung service centre in ajmer (305001), where they refuse for service & threatening customers to kill and called up more goons to show their potential for violence, i request please do something about these kind of service centre.
I have purchased a samsung device few months ago, when i revisited the service for the same reoccurring issue and urged them for permanent resolution, then they...

I registered my washing machine service request with Samsung (number [protected] dt 31/08/2016), which was assigned to R-Logic, Lalbagh Road, Bangalore. I am told the service center just closed the ticket without doing anything. When I followed up with Samsung 2 days later, they said R-Logic has closed the ticket and that they will file a new ticket to get the problem solved :(

How does Samsung allow service centers to close...

I bought a phone on 27th feb, 2016, model name SM-J110HZKDINS serial number-[protected].Within 6 months o[censored]se first problem which arised was that there was no display on the screen following which it was submitted to the samsung service center and got repaired.Subsequently another problem arised on 2nd september was that the camera failed to function and again it had been submitted to the service center.
It will be helpful for...

I lost my phone screen of samsung A5 an i took my phone to authorised service center vasco .but they said that no display is available in service center they took a week over that ...soon after that I submitted my phone to ponda service centre and they said they will rrepair the phone and they can't fullfill so they said to refund or replacement of new phone. ..so I request you to take action regarding it....

Shop name: jagadamba mobiles in vikas bazar near old bus stand mathura.
He is selling samsung j2 pro at Rs10400 where as its MRP is Rs9999 i told him about the MRP and he said i am going to sell it over MRP due to shortage of stock of this phone i[censored] want to buy the phone pay 10400.I said i'll complaint to samsung about this but he said do whatever you want i am going to sell it for 10400. Kindly do something about it for your loyal...

I had purchased a Samsung Galaxy Grand Prime 4g (SMG531FZDDINS) last year. However the display/ touch screen started to become non-responsive from time to time since May end this year.
As such I gave it for servicing at S CARE, your authorized service centre in Kolkata, at Garcha, but was not given any "Job sheet", the reason being the phone still under warranty. I insisted on a job sheet but they argued that no job sheet is provided...