Samsung India Complaints & Reviews

I have put a complain regarding my refrigerator on 15/06/2016.
the service center has closed & cancelled the complain without any prior intimation to me.
My refrigerator is under 10 years warranty & my purchase date & compressor serial no. & copy of bill is attached herewith.
I have purchased my refrigerator under extended warranty scheme of Samsung.
the service center has cancelled the complain without notifying me.
this is the behavior & after sales service of the company to the customers.
i want strict action against the service center & want my refrigerator
to repaired at immediate.

Regards

Dinesh Singhal

Contact No. [protected].

This is to keep you posted that i have purchased Air Conditioner (AR18JC3UFUQXNA) as on 15th of May'16 from Mehta Automobiles Pvt Ltd. Indore. Address - Address: Near U-Turn, Vijay Nagar, Indore, Madhya Pradesh 452001.
1st Issue is Concern Person Store Sales Head (Mr. Javed Khan) given me the Offer of EMI and 1 Year Warranty on the purchase of same product, However, i have not even given any kind of facility on the same product. At the time of payment he told that he will take care of the warranty part and since then he is not responding, today he picked up my call from different number and told that is expired and now can't avail the benefit of warranty and told that you had to do, even i have not been given any proper direction for that.
And Merchant asked me to pay through Credit Card since EMI option was there, then Merchant swapped the card with full amount of Rs. 33, 990/- rather then pay through EMI and after then Merchant told that they have cancelled (Void) the transaction and asked me to pay again through EMI. PFA the Sale Slip.
The payment of Rs. 33, 990/- have been added in my Statement Balance (PFA The Credit Card Statement) as i have checked with HDFC Bank Customer Care then merchant asked to wait till statement generation date (08/06/2016) and then i found that the amount has not converted into 3 Months EMI's, However i suppose to pay the complete amount.
And as on 18th May'16 i have received a message from bank (PFA the Message) stating that the same has not been processed due to Card in Block on 18May16, however i have made the payment on 15th May'16. So, this should not be an issue since i made the purchse as on 15th May'16.
All of my purchases, EMI's must have to be transferred on my upgraded card since i have requested for up-gradation of my credit card and now i have received my upgraded Card (HDFC Visa SIG ALLMILES – 4854 99XX XXXX 1697). PFA the Credit Card Status as well.
So, request you to Cancel (Void) the transaction of Rs. 33, 990/- and convert into 3 Months EMI with my Active credit card (4854 99XX XXXX 1697) asap and let me know the status.

I had a Samsung refrigerator of model no:RT31HCLB1 from yesterday onwards it is not cooling the materials that we kept inside of the refrigerator while the current is running in it also and also note I had warranty and the warranty period is running now so please send a service men to check and fix the problem.

Before keeping this mail for complaining I called customer care service number so many times but they are not properly responding for our problems that we sad and they are saying that they will call me back with in 10 minutes and cutting phone after that there is no call from them

4. Shyam electronic number will never be reachable.

5. Ref: [protected] / [protected]


I am very upset with your services, i need a replacement of my device or change the issue part.

I promise that there is no liquid which went inside. Dont cheat my hard earned money.

I hope someone helps me.

Thank you.

Gunasekaran mani

[protected]

Dear all,

I wish to share my ordinary experience dealing with your colleague rajesh, bhushan & himanshu verma.

I have purchased samsung galaxy note 5 handset bearing model number sm-n920gzseins, bearing serial number rz8h10e82za.

On 8th may 2016, i did first mistake by purchasing samsung galaxy note 5 handset bearing model number sm-n920gzseins, bearing serial number rz8h10e82za from one of your dealer new impression (Sector – 17, vashi) and on 21st may i noticed that the finger print sensor was not working, immediately i call to the dealer he asked me to visit the showroom after inspecting the handset he suggested me to visit samsung service center i told him that due to my busy schedule i’ll not be able to visit the service next day. I visited your samsung service center at haware centurion on 1st june 2016, i met rajesh he claimed to be service center manager. When i informed him about the problem that i was facing, rajesh said he need to repair the handset to which i didn’t agree, you tell me after spending 50k how would you feel that your instrument is repaired that too within 13 days.Inspite of humble request to rajesh to change the handset he denied and said our policy is to change the handset if the problem occurred within 15 days and in my case it was 13 days but due to my busy schedule i visited your service center on 1st june (23rd day) that was my second mistake. Then he showed me a small piece and said this is normal sir, i just need to change this piece and your handset will work fine. Then i asked him that it is normal that a samsung brand new handset has a manufacturing defect?
And what is the guaranteed that after replacing this small pc the handset will work fine?

He didn’t had any answer, when i was not satisfied with rajesh reply, i asked him for the senior authority contact number or mail id to which he refuse to give (As per service industries norms nodal officer details should be displayed)
After sourcing i got bhushan (Area manager) contact number after updating him about my problem he took rajesh on con-call, i felt very positive that my query has been heard and now i’ll get the remedy. But it was more shocking that an area manager has given me a helpless answer and asked me to log a compliant in customer care toll free no.[protected].

Besides having to partially respond to my requests through meeting and calls, rajesh & bhushan exhibited zero interest in assisting me.

After investing time and effort to visit your service center in vashi. Thereafter i called up customer care toll free no and a very helpful girl patiently took all the details and assured me that she has forward my request to escalation team and somebody will get back to me within 24 hrs. Sorry i do not recollect her beautiful name. (Request no [protected]) (Request no [protected])

But i didn’t receive any call in 24hrs.

Shukmender (Tele executive) called me after 24hrs. After hearing my complaint even he assured me that he is forwarding my request to higher authority for resolution and took the convenient time to call back, but again the call didn’t come as per time given.

This time himanshu verma (Senior executive - customer experience) called me and again i have to repeat the same story to him, coz i was expecting positive response. But even himanshu started explaining me the policy and refuse to change the handset.
I was very upset and asked him the nodal mail id to which he said that i’m the decision maker but there were no resolution given to the customer.
I told him that i’ll write to senior authority, he said fine you may. But on next day morning himanshu called me and started bartering by offering me 5 months extended service, i said ok so that i can check the extreme side of samsung. And this is the lines himanshu has mention in his mail as if you guys are doing favor to me on my mistake by purchasing samsung handset.
(Moreover as goodwill gesture we are proposing you 5 months extended warranty on your unit. This offer is valid for 7 days starting from today i. E. 13.06.2016.)

I can appreciate that it may be samsung india's strategy to ignore consumers that offer a business of just few hundred korean won. However, then its team should communicate it to customers like me so as to spare me of such ordinary (In my books, worse than disgusting) experience. I would have been absolutely if rajesh, bhushan & himanshu had directed me to someone else at samsung or at the dealer's end. But instead backed by the way he has been mentored, he thought he could just take me for granted and brush me off.
I wish i had 'read' into the quality in himanshu call, to not expect much from him.

I do not need to elaborate on the values and attributes reflected in rajesh, bhushan & himanshu conduct and commitment towards his work and contract with samsung. The important question is where these values and attributes originate from? My belief is that be it professional or personal team (Family), values of leadership (Parents) get transmitted into their team members (Children). So i would blame samsung india leadership for choosing and training the chain of team members to allow the above experience.
What does the above experience indicate? One perspective would be to mutter "it's just an insignificant negligence by a team member and resultant one dissatisfied customer; let's focus on other high value customers and resultant sales and profit numbers needed to feed excel and powerpoint documents." my perspective is that every such conduct results in gradually killing of a painstakingly created brand and more importantly insulting the collective work and worth of brilliant engineers who designed brilliant products, investors who risked their hard-earned monies and leaders/managers/sales professionals (And others) who nurtured the business and the brand for 56+ years.Insulting those who made possible their employment.
It's pervasive of we indians to not understand or appreciate what 'global brands' mean and approach them casually (In reality cruelly) as we haven't succeeded in building them except for mahatma gandhi.

The way i was attended at the vashi service center too demonstrated very ordinary values and attitude in the role of after sales 'professional'. They ensured that visiting vashi service center will never be a joyful experience.

It seems like samsung india leadership is specifically building a team to reflect a certain brand of values and attributes. Snobbery would be the first word that would strike my mind to describe the team. If i were you, i would introspect than to reprimand them.

In contrast, i dealt with an iphone to purchase an iphone 5s in 2014; he has a built an association that may last a life time with iphone and him. I accord it to his leadership/organizational values that mentored him to conduct in a certain manner.

Recently, i convinced my wife & cousin to buy samsung products we have used and i joyfully vouched for the products' quality and got them one. I regret it now...

Rajesh, bhushan & himanshu (And may be some others) may wonder if the above 'minor' experience warranted this note. That's because bred in chalta hai (Everything is acceptable) indian philosophy most o[censored]s cannot relate to the fact that ordinary conduct can be agonizing (And costly). And because they measure everyone by the standard they have set (Rather forgotten to set) for themselves. I have no qualms about my note; i ignored their lapses and gave them an opportunity. But all i got was a cold shoulder, time and again. However, this note is not directed only at rajesh, bhushan & himanshu conduct.

I wouldn't be surprised if the samsung india team chooses to ignore my note. I don't expect it cause any introspection.

I sincerely hope i do not ever have to buy a samsung product for the want of a better product. I would rather buy a lesser value product and save my dignity and time.

Enjoy the pride, gentlemen.

Sincerely,
Sajid shaikh
[protected] / [protected]
Mumbai, india.

Subject: - Request to return purchase amount and repair amount for the faulty and unrepairable Samsung Digital invertor AC.

Dear Sir/Madam,

I have purchased Samsung Digital Inventor AC on[protected] Invoice No- SPREET-0714 from Sargam Electronics Preet Vihar Branch. From starting itself it was creating lot of issues and also logged so many cases regarding the same with Samsung. Within two year this AC is not working and Samsung is not able to repair this set.
So many visits done by Samsung authorizes service engineers and they have replaced all the cards and compressor multiple times but AC is still not working. Samsung have sent their expert also but he was also not able to repair that AC.
Please help me to get my money back from Samsung.

Case Details:-
Product- Samsung digital invertor AC.
Purchase Date: - 25/05/2015
Invoice No- SPREET-0714

# Case logged on 20/9/2015 with complaint No-[protected], “AC not working”. Service engineer told that PCB got faulty. As suggested by service engineer it will be better to change this PCB in new season as it is having only three month warranty. Case closed on 27/09/2015 on my request.

# Case logged: - 8/04/16 complaint no-[protected] “AC not working” engineer was not able to repair the AC set but case closed with wrong statement on 21/04/2016.

# Case logged on 22/04/2016, case ID [protected] “AC not working”. Comment: - part replacement and case was closed on 11/05/2016, multiple parts was replaced in outdoor unit (main PCB, Sensor, smps and they have charged rupees 9510/- from me on 05/05/2016. Bill copy attached for reference.

# Case logged on 12/05/2016, case ID [protected], “AC not working”... Case closed without checking.

# Case logged on 15/05/2016, case ID [protected], “For Re-installation. As per service team out door unit is not installed as per recommendation”.

At the time of re-installation engineer observed that wrong power cable was installed by installation team at first installation itself.
Then again new cables placed, but at the time of re-installation compressor gas got leaked by installation engineer.
Then case was closed/cancelled by installation team and still AC gas filling pending. AC was not working but case is now closed.

# Case logged on 18/05/2016, case ID [protected], “cancelled due to wrong installation & AC gas filling pending”. After that AC compressor also replaced.

Till now so many visits done by service engineer and expert engineers, each part got replaced multiple times but AC is still not working.

Also I already have raised a case with Samsung escalation department but now they are also not replying my mails. Mails are attached for reference.

Since April I am chasing to repair this faulty AC but till now it is not working.
I request you please help me to return my total money Purchase amount rs 45000 + repair amount rs 9510.


Requester Details as per Below:-
Name: - Gaurav Sharma
Contact No- [protected]

Dear,

I booked samsung rt 34k3753s9 refrigerator from viveks on 17th june'16 from viveks and co north usman road, t nagar. I was attended by mr murli and few others.

I saw a demo piece and ordered for a kind after satisfying with the features.

Today (18/6/16) at 11.00pm i got a delivery to my residence after several push and complaint.

Now atlast we received a demo piece, a same peice i saw in the showroom.

I did not expect this from a reputed outlet like viveks and co.

I need the intervention, fresh peice and compensation from the outlet.

Person who delivered denied to take back the peice and assured that fresh peice will be replaced immediately. But i am still not convinced.

Thanks
Sv senthilkumar, ba bl
[protected]

I have made a complaint against my AC which is not working. From 15 June 2016 till date every day they are promising me that service engineer will visit and address your problem. But nothing happenrd and no one cares. Samsung's worst ever service i encountered for AC. Please do not fool and cheat customer, just don't let the trust go away so easily that you have built in so many years.

I took a new home theater model number ht-f 453 hbk
From dubai carrifour diera city centre befor 8month and i brought to india it was wrking for 7 month smoothly but
Now it's subwoofer is not working for last 1 week... What can i do please contact

Please help me with this
My mob no dubai [protected]

Home india kerala [protected] renjith

I have bought one refrigerator bearing model no. Rt56k6378sl/tl-ref-ff-sno. 0d154dbh300393 samsung ref no. Efd[protected], inv no. Sc2009, on 29th april 2016 from meera electronics, gandhidham, from the time of of installation of refrigerator cooling problem occurred which i have intimated to the dealer after engineer visit happened but the engineer who have taken photo of product and said i will raise the issue with company and problem will resolve shortly, after that no response from company i have received, after that i have made complain on phone on 06th june 2016 after that one engineer came and open the product form inside and said i have made my best effort and problem resolve from the engineer side but i felt same problem once again i have made complain on phone on 13th june 2016 and complain reference no. [protected] provided by the person who have attended my phone and i have been assured that engineer visit will happen next day till 08pm and i have been received one massage that engineer sanjay contact #[protected] has been assigned against my service request on 14th june 2016 at 08:46 am after that no engineer visit happened and one more massage from company received by me that part has been ordered, engineer will re-visit in 3-5 days. When i have spoken with the engineer on above given phone no. Which was provided by me form company the said engineer said he had inspected/examined the product and the said product was made according to the condition of korea and it will proper work if temperature will remain upto 30 degree c and he assured that he has communicated the issue with company and it will resolve shortly but till date i have not received any response from the company. Kindly go through the matter and replace the product immediately which was wrongly supplied and sold to me.

Maine[protected] ko samsung galaxy A8 kharida tha. Unfortunately uska display crack ho gaya or baki pura mobile sahi tha or ise lekar mai samsung service center gaya. Mobile ka insurance tha to unhone kaha ki claim kar do or unhone ye bhi kaha tha ki kahna ki mera mobile damage ho gaya hai accident hone ke karan. Mai ghar aya or jaisa Service Center walo ne kaha wo maine kah diya. Or dusre din maine unhe (Service Center) claim number and ID de diya. Mujhe pata nahi tha ki kya karna hai isliye maine unko de diya qki unhone kaha tha ki jo bhi kuch karna hai hum kar denge isliye maine unhe mobile deke ghar aa gya. Ek hafte bad mujhe apna mobile mil gaya or unhone mujhe repairing bill nahi dia. Kuch din mobile chalane ke bad mobile ka display bahar nikalne laga qki display sahi dhang se nahi laga tha. Ise lekar mai bahut chhakkar laga chuka tha Service Center ke pr unhone har bar tal dia. Bad me maine insurance company walo ko call kia or maine claim amount ke bare me pucha to unhone kaha ki pichla jo claim tha wo Rs.23971 ka tha mujhe ye sunke hairani hui qki maine to sirf mobile ka display badalne ke liye kaha tha Samsung Service Center walo se or display ka Rs. 8500 ke karib tha. Maine is bare me unse bat nahi ki or Mobile thik karane ke liye chakkar katne laga or Bad me unhone kaha ki dubara claim karo to maine dubara claim kar dia par wo cancel ho gaya. Karib do mahine bad maine phir claim kia. Is bar claim approved ho gaya or maine jab syska track complaint me dekha ki mobile jo hai wo customer ko deliver kar dia hai par mujhe abhi tak mobile nahi mila unse pucha to wo kah rahe hai ki ho jayega thik.
Pehle to un logo ne mera insurance ka paisa liya or kam bhi sahi dhang se nahi kia.Pehle claim me unhone mujhe 1 week ke ander mujhe mobile repair karke de dia par is bar 1 month ho gaya hai mujhe abhi tak mobile nahi mila hai.

Sir i purchased smasung smart tv and for skype ispent another rs6000/- for smamsung skype camera. I was enjoyng skype till june 16. And found no skype on smasung applications on the screen it is unfair to stop the programme. The amount spent on camera is a waste now. I request you to taks immediate action to restre skype on the tv otherwise aloow me to return the camera for refund. Hope anearly action and reply. It is not fair to put customers like this. An early action is highly appreciated. R. U. K. Nayar no.29 sharanya, sankaran avenue, pandian street, velachery, chennai 600042 tamilnadu telophone no.[protected] mobile no. 91 [protected]

Samsung being a reputed company and i being a regular samsung product buyer had never faced this issue regarding customer service, lately when an unprofessional gentlemen mr yutlal yadav from techinical support team misbehaved and misguided me while conversing with him regarding my recently purchased faulty oven. Its been one week now and no action has been taken.
After several calls to samsung customer care, this unmannerly gentlemen calls me and tells "its not my duty to provide you any information, i'm calling from technical team"
Then i asked him when can you send your engineer. He again replied saying.
"i'm not here to tell you exact date and time, m just here to forward your complaint". I asked him, why you talking abruptly?. He answered. You are talking abruptly not me.
This really shows where he comes from and how educated he is. Never met such kind of illiterate and inefficient executive.
I highly request samsung to take necessary strong action against him as this kind of people in service center tend to spoil brand name and expectation of customers, and train them properly before sending them on floor.
Expecting an prompt update on my product replacement.
My request id is : [protected]

On 09/05/2015 i bought a galaxy core 2 (Sm-g355h) mobile phone from you. I have discovered that the phone has the following problem 1-hardware.2-sofware.3- device, hanging 4-battery.5 default application are crashing (E. G.- gallary etc.)
After one month the set started crating above mention problem i have have already made many complain to samsung authorized service center (A-29, opp. Ram krishna math, nirala nagar, lucknow) manually and as well as online registered complains who’s details are as follows:-
[protected] 25/04/2016
[protected] 24/07/2015
After sending the set to service center and as per them they have changed the mother board of the set dated on[protected]. But the problem still persist.

But my problem persist same till date :-
The [consumer rights act / sale of goods act 1979] makes it an implied term of the contract that goods be as described, of satisfactory quality and fit for purpose.
As you are in breach of contract i am entitled to have the phone [repaired/replaced or refunded] and i would request that you confirm that you will do this within the next 7 days.. Because my mobile warranty ending on 0 8/05/2016.
I also require you to confirm whether you will arrange for my phone to be collected or will reimburse me for the cost of returning it.
I look forward to hearing from you
Yours faithfully,
Rachna agarwal

1. Our samsung washing machine stopped working. Our machine was under warranty.
2. We lodged a complaint on 9th june 2016. Service person asked for a bill and we gave them the copy. They confirmed we are covered under warranty
3. Kamlesh engineer was assigned to us.
4. He visited us on 10.06.16
5. 11.06.16 they told problem is with pcb of machine which is solved. Still they want to take machine for wiring check up
6. No callback/no pick up of machine - nothing
7. 13.06.16 we called up and after heated discussion they came to pick up the machine
8. 14.06.16 we got a surprise call that we are not under warranty and we have to pay first 4000/- for pcb, after 2 days pcb will come, after they will repair... And a long schedule given
9. 15.06.16 we asked for a reason, , mr. Dhimant solanki said "he is the final authority of samsung and whatever he says i have to accept else i should do whatever i can, he will not send the machine" - a real rude reply
10. We politely asked for senior person number - reply from him is he will not provide
11. We called up customer care thrice. Lastly at 8 pm in night we got a call from manish kandariya senior manager- conversation ref. No. [protected]
12. Result - headache and mental pressure - even after having a trust on samsung brand. We were earlier user of whirlpool and we on a feedback from baroda, gujarat preferred to go from samsung.
13. Jamnagar samsung felt us that we were beggar and made us run here and there. I assure u that samsung as a brand is tarnishing its image in jamnagar. A leader seller of jamnagar ketan electronics for this reason does not sale samsung products

It's being frustrated writing a complaint but m force to do this it seems that I have wasted my money by purchasing Samsung handset . I have purchased Samsung J2 handset IMEI no: [protected] in the month of November I have gifted this handset to someone and it's shameful for me because I have got this phone back due to hardware issue. I have given the handset at Batala Road service center to fix the issue and yesterday they had returned the phone after 4 days as its touch was not working I collected the handset at 6:00 PM and now today when I tried to use this it's not working in fact it's not in working condition I am unable to switch on it I went to service center again on 14-June'16 and they are not attending me it seems they are giving me the reasons which are out of my mind I had given the handset with some other issue and they have created there own story with handset.
I would request you to please help me to resolve this issue as the handset is in warranty period of more 5 months .
Request Number :[protected]
I have visited service centre yesterday and now I have got the reason that there might be some liquid was put in the phone that is why it's not working I just want to confirm in 6 months there was not such issue created and suddenly I have given the handset to service center and it got damaged I have put the phone in charging mode after receiving from service center and it stopped working suddenly I can also say the liquid was insert by service center guys .Very silly excuses m getting I have not use the phone even for 1 hour after collecting from service center . Please let me know what needs to be done as its getting delay day by day.
Please help .

Vishal Bhatia
[protected], [protected]

Hi,

I actually purchased S7 edge on 19th May June and found some build quality issue as well as some internal issues. Lot of gaps all over the frame and back panel giving jarring issue when we use the speaker.. overheating and slow charging and some network issue. I called customer care 25th May and raised complaint. The executive told me engineer will visit on the same day for in home pickup. But no one came. After waiting of 3 days I called and escalated. On 2nd June and person from Techno Care Tambaram (Samsung authorised service centre) and checked my device and accepted all the issues and will discuss with manager for further decision. After that I didn't get any response. I called the service center but no one picking the call. So I called the customer care and also sent mail to ceo email I'd.

After that Mr. Abhishek from customer support called and told there is no issues with device and did some small adjustment and now the device is perfect. As per Samsung policy if the complaint received with in 7 days they will issue DOA certificate. But for my case they did service. I asked Abhishek to arrange a call from the service engineer. Then Mr. Jagan who checked my device called me and told there is Bluetooth band in the back of the device was not fixed properly that's why the frame not fixed properly. And also he told he heat the panel and fixed. I spent around Rs. 60000 for a product which Samsung declared it's their no1 flagship phone and also it's IP68 certified water resistant device. But the phone comes out with build quality issue. How I can accept this kind of device. ABHISHEK simply ask me to take the device. How poor the service industry in India..They are not value the customer. Pls publish this issue

Sivakumar
[protected]
My complaint no:[protected]

Dear sir,
I have placed an order for Samsung 25000mah power bank on 13/06/2016 in bookmyoffer.com with cod, I have received it 5pm today i.e. 17/06/2016 by paying 598rs. The reference number for this order is [protected].
After open the parcel I could see a damaged power bank with 20800mah capacity and not working at all. I am trying you so many times from then to call book my offer customer support, but call is received by that number with no response except music.
I am requesting you kindly do needful.

Thanking you,
Amandeep

I purchased samsung washing machine model wt1007ag/tl from phase-7, mohali on 10.11.15.

On 13.06.16 i registered complaints through complaint no-[protected] for problem in spin tub cover.

Got sms about complaint no and otp no along with service person name with assurance that the fellow will visit today or maximum on 14.06.16, but there was neither anyone called up or send alert about the same till 14.06.16 evening.

Than i called service engineer about his visit time, but got surprised that he doesn't have any information on same. Than i send him the sms received from toll free number.

Finally gentleman came on 15.06.16 and checked machine and ensure that he will share information with service centre and confirm estimate of component.

After waiting for 2 days finally i called toll free number on 17.06.16 and spoke to ms disha @ 7.47pm to get feedback on my complaints. It was surprised to hear that service centre has closed complaints with remarks that machine owner doesn't want to replace the same.

My request to samsung & service centre both that i want to see the service call report in which we stated such statement that we will get replaced the component at our own.

It is very poor show on both the agency and manufacturer.

I want to sue both service agency and manufacturer, please suggest me the process on same.

Regards,
Rakesh bhardwaj

Been really heart breaking and sad that despite purchasing one of the best brand of india ; i am not able to get comfort a single day from the AC which i have purchased in the month of April.
I have purchased samsung 3 star AC in the month of april after the installation it was not giving me chilling so i complain against this matter.they came and filled the gas.in a new AC why gas filling is required?according to them problem have been resolved but in vain.
I again realise chilling problem as after every 10 min com pressure was off.
I compliant again .they came
Again they said problem have been resolved.
but not.again the same problem.
I said it very clearly to the service center and to dealer that there can be problem in machine please look it seriously or give me the replacement .
After assurance from their end this will be last visit if the problem will not be resolved they will replace it .i allow them to come.
But again they were not able to fix the problem.
all i wanted to say its been five visit and the problem has not been sorted out.
There can be problem with machine. Why u people r not understanding this and making ur brand value down by Harris sing me.its been the peek summer time and i am not able to get the comfort of AC...
I am so disappointed and the same time angry and frustrated with this product.
This the limit.i need immediate replacement.
Hoping some brand value must be with u.
Few complain no r with me not all
[protected]
[protected]